The global “war for talent”

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Abstract

In this paper we examine the “global war for talent,” the factors that impact it, and organizations' responses to it. Using a comprehensive search of more than 400 contemporary academic and business press articles, the paper reviews relevant research and reassesses the “talent war.” We posit that the dominant approaches to the “talent war” based on a scarcity state of mind and action, often characterized by a tactical and exclusive top talent or “star” focus, are being challenged by the emergence of a more evolutionary paradigm. This new paradigm adopts more strategic, innovative, cooperative and generative approaches which we describe as creative ‘talent solutions.’ The paper also highlights implications for future research, teaching and development in the field.

Introduction

As the global economy expanded dramatically between 2002 through 2007, business leaders and human resource managers worried about the intensifying international competition for talent; the impact of not having the right people in place to lead and confront business challenges; as well as employing below-average candidates ”just to fill positions” (The Economist, 2006, Price, 2007). Reflecting these concerns, PricewaterhouseCoopers's 11th Annual Global Survey showed that 89% of CEOs surveyed put the ‘people agenda’ as one of their top priorities (PriceWaterhouseCoopers, 2008a, PriceWaterhouseCoopers, 2008b:35).

Today, with an unprecedented global financial crisis, economic slow-down, and massive restructuring, “talent” remains a critical agenda item focused on the highest achievers: “As deteriorating performance forces increasingly aggressive head count reductions, it's easy to lose valuable contributors inadvertently, damage morale or the company's external reputation among potential employees, or drop the ball on important training and staff-development programs” (Guthridge et al., 2008). A recent Hewitt survey (2008) indicates that despite the downturn, the overwhelming majority of firms still intend to focus on top talent, with nearly half the companies planning to sustain or increase learning and development expenditures.

This paper examines the so-called global “war for talent” phenomenon — its drivers, responses, and implications for scholars and practitioners. Section 1 discusses the talent concept; Section 2 briefly covers critical factors impacting the “war”; Section 3 reassesses the “war”; Section 4 discusses evolving and creative solutions for talent; and Section 5 addresses research implications.

The paper's research methodology included comprehensive Google and ABI Inform Global searches between October 2007 and October 2008 using the key words “global war for talent,” “war for talent,” “talent management,” and “global talent.” Over 400 articles and books from the academic and popular press were reviewed, including 219 articles identified in an ABI Inform search of works published between 2006 and 2008 that included the keywords “global talent.”

Section snippets

The talent concept

The “war for talent” was officially launched in 1998 when McKinsey & Company, America's largest and most prestigious management-consulting firm, published their now-famous report proclaiming that “better talent is worth fighting for” (Chambers et al., 1998: 45). Their data came from a year-long study of 77 companies from a variety of industries and nearly 6000 managers and executives, supplemented by case studies of 20 companies widely regarded as being rich in talent. McKinsey's research

Factors impacting the war for talent

Although it is beyond the scope of this article to review all of the influences on the global “talent war,” this section briefly reviews four significant factors affecting the quantity, quality and characteristics of talent: (i) global demographic and economic trends; (ii) increasing mobility of people and organizations; (iii) transformational changes to business environments, skills and cultures; and (iv) growing levels of workforce diversity.

Reassessing the “war for talent”

Taken together, all of the factors discussed above form a rapidly changing, incredibly complex and diverse global environment for companies to attempt to attract, develop, motivate and retain talent. Assessing these trends, executives and consultants see a global war for talent persisting into the foreseeable future. However, recent research shows that the nearly single-minded focus on individuals that is endemic to companies' strategies for fighting the talent war often backfires and reduces,

Beyond the war — creative approaches for talent solutions

While many organizations are failing to address the knowing–doing gap in talent management, a number of companies are taking steps to break out of old business models and scarcity mindsets with new approaches to finding, developing, motivating and retaining global talent. A new creative paradigm of ‘talent solutions’ is evolving. These are innovative, integrated and strategic responses, rather than tactical war battles, to create more cooperative and generative talent approaches.

First, a number

Implications for research, teaching and development

Our discussion leads to a number of implications for research, teaching and development. First, there are a number of factors that are changing the availability and characteristics of talent available today and in the foreseeable future. There are still substantial gaps in our understanding, practical and theoretical, of the dynamics and interplays between the changing characteristics of the environment, the workforce, and individual and organizational outcomes. Many of the assumptions behind

Conclusion

Rapid, complex and pervasive changes are occurring that will continue to impact labor and talent — both in terms of quality and quantity. From unrelenting global demographic and economic forces to the increasing mobility of people and organizations, the business environment is more demanding and complex. There are knowledge-driven industry transformations as well as cultural changes — within businesses and in individuals' views on career life cycles. These require higher cognitive capabilities;

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