Skip to main content Accessibility help

We use cookies to distinguish you from other users and to provide you with a better experience on our websites. Close this message to accept cookies or find out how to manage your cookie settings.

Close cookie message
×
  1. Home
  2. Books
  3. Problem Solving in Organizations
  • This book is no longer available to purchase from Cambridge Core
  • Cited by 36
  • 2nd edition
  • Joan van Aken, Technische Universiteit Eindhoven, The Netherlands, Hans Berends, Technische Universiteit Eindhoven, The Netherlands, Hans van der Bij, Rijksuniversiteit Groningen, The Netherlands
Publisher:
Cambridge University Press
Online publication date:
August 2012
Print publication year:
2012
Online ISBN:
9781139094351
DOI:
https://doi.org/10.1017/CBO9781139094351
Subjects:
Management: General Interest, Management
Information

Book description

This concise introduction to the methodology of problem solving in organizations is an indispensable guide to the design and execution of practical business improvement projects in real organizational settings. The methodology is design-oriented and theory-informed. It encourages students to use the theory gained in their disciplinary courses by showing them how to do so in a fuzzy, ambiguous and politically charged, real-life organizational context. The book provides an in-depth discussion of the various aspects and steps of the process of business and organizational problem-solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at the various steps in the process. It will be indispensable to MBA and other students who venture outside the university walls to do real-life fieldwork.

Reviews

‘This engaging book provides an evidence-based approach to solving organizational problems. It explores ways to think about, assess, act and resolve the messy problems that managers, consultants and other professionals face in their work lives. Business students and educators will find valuable guidance for developing the competencies that managing and organizing require.’

Denise Rousseau - Carnegie Mellon University

‘Understanding how to design and implement solutions to problems in real organizational settings is one of the most effective keys to success in the world of work. Founded on years of experience and research, the authors provide a systematic and practical guide in developing these essential skills. This indispensable handbook shows how to formulate problems and apply evidence-based knowledge in designing, implementing, and evaluating solutions.’

Andrew H. Van de Ven - University of Minnesota

Refine List

Actions for selected content:

Select all | Deselect all
  • View selected items
  • Export citations
  • Download PDF (zip)
  • Save to Kindle
  • Save to Dropbox
  • Save to Google Drive

Save Search

You can save your searches here and later view and run them again in "My saved searches".

Please provide a title, maximum of 40 characters.
Cancel
×

Contents

Contents
References
References
Ackoff, R. L. 1981 ‘The art and science of mess management’ Interfaces 11 20
Ackoff, R. L. 1981 Creating the Corporate Future: Plan or Be Planned For New York Wiley
Ackoff, R. L. Vergara, E. 1981 ‘Creativity in problem solving and planning: a review’ European Journal of Operational Research 7 1
Albert, K. J. 1980 Handbook of Business Problem Solving New York McGraw-Hill
American Society for Quality 1999 The Certified Quality Manager Handbook New York McGraw-Hill
Argyris, C. 1993 Knowledge for Action: A Guide for Overcoming Barriers to Organizational Change San Francisco Jossey-Bass
Argyris, C. Putnam, R. McLain Smith, D. 1985 Action Science: Concepts, Methods, and Skills for Research and Intervention San Francisco Jossey-Bass
Argyris, C. Schön, D. A. 1978 Organizational Learning: A Theory of Action Perspective Amsterdam Addison-Wesley
Ashby, W. R. 1956 An Introduction to Cybernetics London Chapman & Hall
Audi, R. 1998 Epistemology: A Contemporary Introduction to the Theory of Knowledge London Routledge
Baldwin, C. Y. Clark, K. B. 2000 Design Rules: The Power of Modularity Cambridge, MA MIT Press
Balogun, J. Johnson, G. 2005 ‘From intended strategies to unintended outcomes: the impact of change recipient sense making’ Organization Studies 26 1573
Berends, H. Garud, R. Debackere, K. Weggeman, M. 2011 ‘Thinking along: a process for tapping into knowledge across boundaries’ International Journal of Technology Management 53 69
Berger, P. Luckman, T. 1967 The Social Construction of Reality New York Anchor Books
Bergman, R. Breen, S. Goker, M. Manago, M. Wess, S. 1999 Developing Industrial Case-Based Reasoning Applications: The INRECA Methodology Berlin Springer Verlag
Bhaskar, R. 1986 Scientific Realism and Human Emancipation London Verso
Blumberg, B. Cooper, D. R. Schindler, P. S. 2011 Business Research Methods Maidenhead McGraw-Hill Education
Brewerton, P. Millward, L. 2001 Organizational Research Methods London Sage
Brown, S. L. Eisenhardt, K. M. 1995 ‘Product development: past research, present findings, and future directions’ Academy of Management Review 20 343
Brunsson, N. 1985 The Irrational Organization: Irrationality as a Basis for Organizational Action and Change Chichester Wiley
Busby, J. S. 1999 ‘The effectiveness of collective retrospection as a mechanism of organizational learning’ Journal of Applied Behavioral Science 35 109
Casimir, H. 1983 Haphazard Reality: Half a Century of Science New York Harper & Row
Checkland, P. Scholes, J. 1990 Soft Systems Methodology in Action Chichester Wiley
Chell, E. 1998 ‘The critical incident technique’ Symon, G. Cassell, C. Qualitative Methods and Analysis in Organizational Research: A Practical Guide 51 London Sage
Chin, R. Benne, K. D. 1976 ‘General strategies for effecting change in human systems’ Bennis, W. G. Benne, K. D. Chin, R. Corey, K. E. The Planning of Change 22 New York Holt, Rinehart & Winston
Cohen, M. D. March, J. G. Olsen, J. P. 1972 ‘A garbage can model of organizational choice’ Administrative Science Quarterly 17 1
Cohen, S. G. Bailey, D. E. 1997 ‘What makes teams work: group effectiveness research from the shop floor to the executive suite Journal of Management 23 239
Cook, T. D. Campbell, D. T. 1979 Quasi-Experimentation: Design and Analysis Issues for Field Settings Chicago Rand McNally
Cooper, D. R. Schindler, P. S. 2011 Business Research Methods Boston McGraw-Hill
Cooper, H. M. 1998 Synthesizing Research: A Guide for Literature Reviews Beverly Hills Sage
Cooper, H. M. Hedges, L. V. 1993 The Handbook of Research Synthesis New York Russell Sage Foundation
Cory, T. R. Slater, T. 2003 Brainstorming: Techniques for New Ideas Bloomington, IN iUniverse
Crossan, M. M. Lane, H. W. White, R. E. 1999 ‘An organizational learning framework: from intuition to institution’ Academy of Management Review 24 522
Cummings, T. G. Worley, C. G. 2001 Organizational Development and Change Mason, OH South-Western College Publishing
Daft, R. L. Lengel, R. H. 1986 ‘Organizational information requirements, media richness and structural design’ Management Science 32 554
De Bono, E. 1970 Lateral Thinking: Creativity Step by Step New York HarperCollins
De Groot, A. D. 1969 Methodology: Foundations of Inference and Research in the Behavioral Sciences The Hague Mouton
De Haan, E. 2005 Learning with Colleagues: An Action Guide for Peer Consultation Basingstoke Palgrave Macmillan
De Rond, M. 2008 The Last Amateurs: To Hell and Back with the Cambridge Boat Race Crew Cambridge Icon Books
Denyer, D. Tranfield, D. 2006 ‘Using qualitative research synthesis to build an actionable knowledge base’ Management Decision 44 213
Denyer, D. Tranfield, D. 2009 ‘Producing a systematic review’ Buchanan, D. A. Bryman, A. The Sage Handbook of Organizational Research Methods Thousand Oaks, CA Sage
Denyer, D. Tranfield, D. van Aken, J. E. 2008 ‘Developing design propositions through research synthesis’ Organization Studies 29 249
DeSanctis, G. Poole, M. S. 1994 ‘Capturing the complexity in advanced technology use: adaptive structuration theory’ Organization Science 5 121
Dewey, J. 1910 How We Think Boston Heath
Dillman, D. A. 2000 Mail and Internet Surveys: The Tailored Design Method New York Wiley
Easterby-Smith, M. Thorpe, R. Lowe, A. 2002 Management Research: An Introduction London Sage
Eden, C. Huxham, C. 1996 ‘Action research for the study of organizations’ Clegg, S. R. Hardy, C. Nord, W. R. Handbook of Organization Studies 526 London Sage
Eisenhardt, K. M. 1989 ‘Building theories from case study research’ Academy of Management Review 14 532
Ericsson, K. A. Simon, H. A. 1984 Protocol Analysis: Verbal Reports as Data Cambridge, MA MIT Press
Evbuomwan, N. F. O. Sivaloganathan, S. Jebb, A. 1996 ‘A survey of design philosophies, models, methods and systems’ Proceedings of the Institution of Mechanical Engineers, Part B 210 301
Faraj, S. Sproull, L. 2000 ‘Coordinating expertise in software development teams’ Management Science 46 1554
Flanagan, J. C. 1954 ‘The critical incident technique’ Psychological Bulletin 51 327
Flyvbjerg, B. 2006 ‘Five misunderstandings about case-study research’ Qualitative Inquiry 12 219
French, W. L. Bell, C. H. 1999 Organizational Development: Behavioral Science Interventions for Organizational Improvement Upper Saddle River, NY Prentice Hall
Gerards, S. J. T. 1998
Gerring, J. 2007 Case Study Research: Principles and Practices Cambridge University Press
Glaser, B. 1978 Theoretical Sensitivity: Advances in the Methodology of Grounded Theory Mill Valley, CA Sociology Press
Glaser, B. 1992 Basics of Grounded Theory Analysis Mill Valley, CA Sociology Press
Glaser, B. Strauss, A. 1967 The Discovery of Grounded Theory Chicago Aldine
Goldman, A. I. 1999 Knowledge in a Social World Oxford University Press
Guba, E. G. Lincoln, Y. S. 1989 Fourth Generation Evaluation Newbury Park, CA Sage
Guba, E. G. Lincoln, Y. S. 2000 ‘Competing paradigms in qualitative research’ Denzin, N. K. Lincoln, Y. S. The Sage Handbook of Qualitative Research London Sage
Habermas, J. 1981 Theorie des Kommunikativen Handelns Frankfurt Suhrkamp
Hair, J. F. Black, W. C. Babin, B. J. Anderson, R. E. Tatham, R. L. 2005 Multivariate Data Analysis Upper Saddle River, NJ Prentice Hall
Hamer, S. Collinson, G. 2005 Achieving Evidence-Based Practice: A Handbook for Practitioners Edinburgh Baillière Tindall Elsevier
Hart, C. 2001 Doing a Literature Search: A Comprehensive Guide for the Social Sciences London Sage
Harzing, A. 2002 ‘Are our referencing errors undermining our scholarship and credibility? The case of expatriate failure rates’ Journal of Organizational Behavior 23 127
Hatch, M. J. 1997 Organization Theory: Modern, Symbolic and Postmodern Perspectives Oxford University Press
Hedrick, T. E. Bickman, L. Rog, D. J. 1993 Applied Research Design: A Practical Guide Newbury Park, CA Sage
Heller, F. 2004 ‘Action research and research action: a family of methods’ Cassell, C. Symon, G. Essential Guide to Qualitative Methods in Organizational Research London Sage
Hicks, M. J. 1995 Problem Solving in Business and Management: Hard, Soft and Creative Approaches London Chapman & Hall
Higgins, J. M. 1994 101 Creative Problem Solving Techniques: The Handbook of New Ideas for Business Orlando New Management
Higgins, M. C. Kram, K. E. 2001 ‘Reconceptualizing mentoring at work: a developmental network approach’ Academy of Management Review 26 264
Hislop, D. 2009 Knowledge Management in Organizations: A Critical Approach Oxford University Press
Howard, T. J. Culley, S. J. Dekoninck, E. 2008 ‘Describing the creative design process by the integration of engineering design and cognitive psychology literature’ Design Studies 29 160
Ishikawa, K. 1990 Introduction to Quality Control London Chapman & Hall
Jankowicz, A. D. 2004 Business Research Projects London Thomson Learning
Jelinek, M. Romme, A. G. L. Boland, R. 2008 ‘Introduction to the special issue: organization studies as a science for design: creating collaborative artifacts and research’ Organization Studies 29 317
Johnson, G. I. Briggs, P. 1994 ‘Question-asking and verbal protocol techniques’ Symon, G. Cassell, C. Qualitative Methods in Organizational Research: A Practical Guide 55 London Sage
Johnson, P. Duberley, J. 2000 Understanding Management Research: An Epistemological Introduction London Sage
Keizer, J. Halman, J. I. M. Song, X. 2002 ‘From experience: applying the risk diagnosing methodology’ Journal of Product Innovation Management 19 213
Kempen, P. Keizer, J. A. 2006 Business Research Projects: A Solution-Oriented Approach London Butterworth-Heinemann
Kepner, C. H. Tregoe, B. B. 1981 The New Rational Manager Princeton Research Press
Khurana, A. Rosenthal, S. R. 1997 ‘Integrating the fuzzy front end of new product development’ Sloan Management Review 38 103
Kolb, D. A. 1984 Experiential Learning: Experience as the Source of Learning and Development Upper Saddle River, NJ Prentice Hall
Kotter, J. P. 1978 Organizational Dynamics: Diagnosis and Interventions Amsterdam Addison Wesley
Krueger, R. A. Casey, M. A. 2000 Focus Groups: A Practical Guide for Applied Research Thousand Oaks, CA Sage
Kubr, M. 1996 Management Consulting: A Guide to the Profession Geneva International Labour Office
Kvale, S. Brinkmann, S. 2009 InterViews: Learning the Craft of Qualitative Research Interviewing Thousand Oaks, CA Sage
Lakatos, I. 1991 ‘Falsification and the methodology of scientific research programmes’ Lakatos, I. Musgrave, A. Criticism and the Growth of Knowledge Cambridge University Press
Lawson, H. Appignanesi, L. 1989 Dismantling Truth: Reality in the Post-Modern World London Weidenfeld & Nicolson
Leake, D. B. 1996 Case-Based Reasoning: Experiences, Lessons, and Future Directions Menlo Park, CA American Association for Artificial Intelligence
Lewin, K. 1948 Resolving Social Conflicts: Selected Papers on Group Dynamics New York Harper
Light, R. J. Pillemer, D. B. 1984 Summing Up: The Science of Reviewing Research Cambridge, MA Harvard University Press
Lindblom, C. E. 1959 ‘The science of muddling through’ Public Administration Review 19 79
March, J. G. Simon, H. A. 1958 Organizations New York Wiley
Meeuwesen, B. Berends, H. 2007 ‘Creating communities of practice to manage technological knowledge: an evaluation study at Rolls-Royce’ European Journal of Innovation Management 10 333
Miles, M. B. Huberman, A. M. 1994 Qualitative Data Analysis: An Expanded Sourcebook London Sage
Miyake, N. Norman, D. A. 1979 ‘To ask a question, one must know enough to know what is not known’ Journal of Verbal Learning and Verbal Behavior 18 357
Mohr, L. B. 1982 Explaining Organizational Behavior San Francisco Jossey-Bass
Mohr, L. B. 1995 Impact Analysis for Program Evaluation Thousand Oaks, CA Sage
Monhemius, W. 1984 Methoden van toegepast bedrijfskundig onderzoek’ ecture notes, Eindhoven University of Technology
Newell, A. Simon, H. A. 1972 Human Problem Solving Upper Saddle River, NJ Prentice Hall
Nonaka, I. 1994 ‘A dynamic theory of organizational knowledge creation’ Organization Science 5 14
Numagami, T. 1998 ‘The infeasibility of invariant laws in management studies: a reflective dialogue in defense of case studies’ Organization Science 9 2
Nutt, P. C. 1984 ‘Types of organizational decision processes’ Administrative Science Quarterly 29 414
Obstfeld, D. 2005 ‘Social networks, the orientation and involvement in innovation’ Administrative Science Quarterly 50 100
Opdenakker, R. 2012
Pawson, R. 2002 ‘Evidence-based policy: the promise of “realist synthesis”’ Evaluation 8 340
Pawson, R. 2002 ‘Evidence and policy and naming and shaming’ Policy Studies 23 211
Peirce, C. S. 1923 Chance, Love and Logic: Philosophical Essays Kegan Paul
Pelz, D. S. 1978 ‘Some expanded perspectives on the use of social science in public policy’ Yinger, M. Cutler, S. J. Major Social Issues: A Multidisciplinary View 346 New York Free Press
Pfeffer, J. Sutton, R. I. 2006 Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based Management Boston Harvard Business School Press
Pisano, G. 1994 ‘Knowledge, integration and the locus of learning: an empirical analysis of process development’ Strategic Management Journal 15 85
Polanyi, M. 1958 Personal Knowledge: Towards a Post-Critical Philosophy London Routledge & Kegan Paul
Poole, M. S. Van de Ven, A. H. Dooley, K. Holmes, M. E. 2000 Organizational Change and Innovation Processes: Theory and Methods for Research Oxford University Press
Popper, K. R. 1963 Conjectures and Refutations: The Growth of Scientific Knowledge London Routledge & Kegan Paul
Quinn, J. B. 1980 Strategies for Change: Logical Incrementalism Homewood, IL R. D. Irwin
Reason, P. Bradbury, H. 2001 Handbook of Action Research: Participative Inquiry and Practice London Sage
Reichenbach, H. 1938 Experience and Prediction: An Analysis of the Foundations and the Structure of Knowledge University of Chicago Press
Rogers, E. M. 2003 Diffusion of Innovations New York Free Press
Romme, A. G. L. 2003 ‘Making a difference: organization as design’ Organization Science 14 558
Roukes, N. 1988 Design Synectics: Stimulating Creativity in Design Worcester, MA Davis
Rousseau, D. M. 2006 ‘Is there such a thing as evidence-based management?’ Academy of Management Review 31 256
Rousseau, D. M. 2012 Oxford Handbook of Evidence-Based Management Oxford University Press
Salvendy, G. 2001 Handbook of Industrial Engineering: Technology and Operations Management Chichester Wiley-Interscience
Samuels, W. J. 2000 ‘Signs, pragmatism and abduction: the tragedy, irony and promise of Charles Sanders Peirce’ Journal of Economic Issues 34 207
Saunders, M. Lewis, P. Thornhill, A. 2007 Research Methods for Business Students Harlow Financial Times/Prentice Hall
Savransky, S. D. 2000 Engineering of Creativity: Introduction to TRIZ Methodology of Inventive Problem Solving London CRC Press
Schaffer, R. H. 1997 High Impact Consulting San Francisco Jossey-Bass
Schein, E. H. 1969 Process Consulting: Its Role in Organizational Development Reading Addison-Wesley
Schön, D. A. 1983 The Reflective Practitioner: How Professionals Think in Action London Temple Smith
Searle, J. R. 1995 The Construction of Social Reality London Penguin Books
Silverman, D. 1970 The Theory of Organisations: A Sociological Framework London Heinemann
Simon, H. A. 1960 The New Science of Management Decision New York Harper & Row
Simonin, B. L. 1997 ‘The importance of collaborative know-how: an empirical test of the learning organization’ Academy of Management Journal 40 1150
Spradley, J. P. 1980 Participant Observation New York Holt
Starbuck, W. H. Nyström, P. C. 1981 ‘Designing and understanding organizations’ Nyström, P. C. Starbuck, W. H. Handbook of Organizational Design Oxford University Press
Sterman, J. D. 2000 Business Dynamics: Systems Thinking and Modeling for a Complex World Boston McGraw-Hill
Sternberg, R. J. 1999 Handbook of Creativity Cambridge University Press
Strauss, A. Corbin, J. 2007 Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory Thousand Oaks, CA Sage
Stringer, E. T. 2007 Action Research London Sage
Susman, G. I. Evered, R. D. 1978 ‘An assessment of the scientific merits of action research’ Administrative Science Quarterly 23 582
Swanborn, P. G. 1996 ‘A common base for quality control criteria in quantitative and qualitative research’ Quality and Quantity 30 19
Symon, G. 1998 ‘Qualitative research diaries’ Symon, G. Cassell, C. Qualitative Methods and Analysis in Organizational Research 94 London Sage
Tichy, N. M. 1983 Managing Strategic Change: Technical, Political and Cultural Dynamics Chichester Wiley
Tranfield, D. Denyer, D. Smart, P. 2003 ‘Towards a methodology for developing evidence-informed management knowledge by means of systematic review’ British Journal of Management 14 207
Trinder, L. Reynolds, S. 2000 Evidence-Based Practice: A Clinical Approach Oxford Blackwell Science
Tsoukas, H. Knudsen, C. 2003 The Oxford Handbook of Organization Theory Oxford University Press
Tushman, M. L. 1978 ‘Technical communication in R&D laboratories: the impact of project work characteristics’ Academy of Management Journal 21 624
Tushman, M. L. Nadler, D. A. 1978 ‘Information processing as an integrating concept in organizational design’ Academy of Management Review 3 613
Tzeng, G.-H. Huang, J.-J. 2011 Multiple Attribute Decision Making: Methods and Applications London Chapman & Hall
Van Aken, J. E. 2002 Strategievorming en Organisatiestructurering . Deventer Kluwer
Van Aken, J. E. 2004 ‘Management research based on the paradigm of the design sciences: the quest for tested and grounded technological rules’ Journal of Management Studies 41 219
Van Aken, J. E. 2005 ‘Management research as a design science: articulating the research products of mode 2 knowledge production’ British Journal of Management 16 19
Van Aken, J. E. 2005 ‘Valid knowledge for the professional design of large and complex design processes’ Design Studies 26 379
Van Aken, J. E. 2007 ‘Design science and organization development interventions: aligning business and humanistic values’ Journal of Applied Behavioral Science 43 1
Van Aken, J. E. 2010 ‘Donald Schön's legacy to address the great divide between theory and practice’ Planning Theory and Practice 11 609
Van Aken, J. E. Romme, A. G. L. 2009 ‘Reinventing the future: adding design science to the repertoire of organization and management studies’ Organization Management Journal 6 5
Van Aken, J. E. Romme, A. G. L. 2012 ‘A design science approach to evidence-based management’ Rousseau, D. M. The Oxford Handbook of Evidence-Based Management Oxford University Press
Van Burg, E. Romme, A. G. L. Gilsing, V. A. Reymen, I. M. M. J. 2008 ‘Creating university spin-offs: a science-based design perspective’ Journal of Product Innovation Management 25 114
Van de Ven, A. H. Polley, D. E. Garud, R. Venkataraman, S. 1999 The Innovation Journey Oxford University Press
Van de Ven, A. H. Poole, M. S. 1995 ‘Explaining development and change in organizations’ Academy of Management Review 20 510
Van de Wiel, M. W. J. Szegedi, K. H. P. Weggeman, M. C. D. P. 2004 ‘Professional learning: deliberate attempts at developing expertise’ Boshuizen, H. P. A. Bromme, R. Gruber, H. Professional Learning: Gaps and Transitions on the Way from Novice to Expert 181 Dordrecht Kluwer Academic
Van Dijk, J. de Goede, M. Hart, H. Teunissen, J. 1991 Onderzoeken en Veranderen: Methoden van Praktijkonderzoek Leiden Stenfert Kroese
Van Maanen, J. 1988 Tales of the Field: On Writing Ethnography University of Chicago Press
Van Meurs, C. 1997
Van Strien, P. J. 1997 ‘Towards a methodology of psychological practice’ Theory and Psychology 7 683
Van Vuuren, W. 1993
Verschuren, P. Doorewaard, H. 1999 Designing a Research Project Utrecht Lemma
Visscher, K. Visscher-Voerman, J. I. A. 2010 ‘Organizational design approaches in management consulting’ Management Decision 48 713
Von Zedtwitz, M. 2002 ‘Organizational learning through post-project reviews in R&D’ R&D Management 32 255
Walsh, J. P. 1995 ‘Managerial and organizational cognition: notes from a trip down memory lane’ Organization Science 6 280
Watson, I. 1997 Applying Case-Based Reasoning: Techniques for Enterprise Systems San Francisco Morgan Kaufman
Weick, K. E. 1995 Sensemaking in Organizations London Sage
Wenger, E. 1998 Communities of Practice: Learning, Meaning, and Identity Cambridge University Press
Whitley, R. 1984 The Intellectual and Social Organization of the Sciences Oxford Clarendon Press
Wickham, P. A. 1999 Management Consulting London Financial Times
Witte, E. 1972 ‘Field research on complex decision-making processes: the phase theorem’ International Studies in Management and Organization 2 156
Womack, J. P. Jones, D. J. Roos, D. 1990 The Machine that Changed the World: The Story of Lean Production – How Japan's Secret Weapon in the Global Auto Wars Will Revolutionize Western Industry New York Harper Perennial
Worren, N. Moore, K. Elliott, R. 2002 ‘When theories become tools: toward a framework for pragmatic validity’ Human Relations 55 1227
Yin, R. K. 2003 Case Study Research: Design and Methods Thousand Oaks, CA Sage
Young, K. Ashby, D. Boaz, A. Grayson, L. 2002 ‘Social science and the evidence-based policy movement’ Social Policy and Society 1 215

Metrics

Full text views

Total number of HTML views: 0
Total number of PDF views: 0 *
Loading metrics...

Book summary page views

Total views: 0 *
Loading metrics...

* Views captured on Cambridge Core between #date#. This data will be updated every 24 hours.

Usage data cannot currently be displayed.