Abstract
The growth of direct marketing has been attributed to rapid advances in technology and the changing market context. The fundamental ability of direct marketers to communicate with consumers and to elicit a response, combined with the ubiquitous nature and power of mobile digital technology, provides a synergy that will increase the potential for the success of direct marketing. The aim of this paper is to provide an analytical framework identifying the developments in the digital environment from e-marketing to m-marketing, and to alert direct marketers to the enhanced capabilities available to them.
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Mort, G., Drennan, J. Mobile digital technology: Emerging issue for marketing. J Database Mark Cust Strategy Manag 10, 9–23 (2002). https://doi.org/10.1057/palgrave.jdm.3240090
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DOI: https://doi.org/10.1057/palgrave.jdm.3240090