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An expectancy model of Chinese–American differences in conflict-avoiding

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Abstract

This paper develops an expectancy model for Chinese–American differences in conflict-avoiding, and tests this model using a scenario study with respondents from Taiwan and the US. Our results show that a higher Chinese tendency to avoid conflict is explained by higher Chinese expectations that direct conflict will hurt the relationship with the other party, and by greater concern for the other party among Chinese. It is not, however, explained by differences in the expected career costs/benefits of good/bad relations with others. Also, Chinese are more sensitive to hierarchy than Americans, so that avoiding is heightened more for Chinese than for Americans when the other party is of higher status. Qualitative results suggest that Chinese–American differences in time frames may also explain differences in avoiding. Implications for businesses and management are suggested.

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Acknowledgements

This project was funded by a grant from the National Science Council in Taiwan (NSC-89-2416-H-002-088) and support from the Owen Graduate School of Management, Vanderbilt University. We thank the two anonymous reviewers for their constructive comments and suggestions, and Kwok Leung, who helped us tremendously to sharpen and focus the paper.

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Authors and Affiliations

  1. Owen Graduate School of Management, Vanderbilt University, Nashville, TN, USA

    Ray Friedman

  2. Department of Business Administration, National Taiwan University, Taipei, Taiwan

    Shu-Cheng Chi

  3. Robinson College of Business, Georgia State University, Atlanta, GA, USA

    Leigh Anne Liu

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  1. Ray Friedman
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  2. Shu-Cheng Chi
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  3. Leigh Anne Liu
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Correspondence to Ray Friedman.

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Accepted by Kwok Leung, Departmental Editor, 18 May 2005. This paper has been with the author for two revisions.

Appendix A. Qualitative responses

Appendix A. Qualitative responses

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Table a1 Chinese Sample
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Table a2 American Sample
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Friedman, R., Chi, SC. & Liu, L. An expectancy model of Chinese–American differences in conflict-avoiding. J Int Bus Stud 37, 76–91 (2006). https://doi.org/10.1057/palgrave.jibs.8400172

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  • DOI: https://doi.org/10.1057/palgrave.jibs.8400172

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