Abstract
This paper presents DELI, a new interactive tool for supporting new product development decisions. DELI addresses the ‘chicken and egg‘ problem in new product development: a product's features shape the way that the market is segmented and targeted, but that very segmentation/targeting itself determines which features the product needs to incorporate. It is very useful, therefore, to be able to look at attributes, product positions and segments in a ‘single hit’ to measure the key trade-offs available. DELI integrates segmentation, visualisation of competitive structures and the segment-specific identification of new product functionality. Several interactive features support the search for new products. Furthermore, the authors introduce a novel conditional segmentation, mapping and positioning approach for an improved representation of products and customers within one map, supporting interpretation and segment-specific new product development.
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Natter, M., Mild, A. DELI: An interactive new product development tool for the analysis and evaluation of market research data. J Target Meas Anal Mark 12, 43–52 (2003). https://doi.org/10.1057/palgrave.jt.5740097
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DOI: https://doi.org/10.1057/palgrave.jt.5740097