Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/14637159510798248. When citing the article, please cite: Mohamed Zairi, David Sinclair, (1995), “Business process re-engineering and process management: A survey of current practice and future trends in integrated management”, Business Process Re-engineering & Management Journal, Vol. 1 Iss: 1, pp. 8 - 30.