To read this content please select one of the options below:

The effects of change programs on employees’ emotions

Carin B. Eriksson (Department of Business Studies, Uppsala University, Uppsala, Sweden)

Personnel Review

ISSN: 0048-3486

Article publication date: 1 February 2004

5814

Abstract

This article focuses on an organization that has spent many years attempting to make fundamental changes to its corporate identity and the ideals on which the organization was built. The objective is to discuss the effects of change programs on employees’ emotions. The study shows that the change programs have resulted in employees exhibiting signs of depression. The employees have lost their trust in the ability to turn the organization; they see no future within the organization; they tend to concentrate on failures instead of successes; and they feel emotionally fatigued. The paper discusses how emotions can become an obstacle to change and how people that are unable to mobilize and act in a changed way become less receptive to discussions about change.

Keywords

Citation

Eriksson, C.B. (2004), "The effects of change programs on employees’ emotions", Personnel Review, Vol. 33 No. 1, pp. 110-126. https://doi.org/10.1108/00483480410510642

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

Related articles