A stage‐wise application of total quality management through the product life cycle
Monica Parzinger
(Assistant Professor of Information Technology Management, School of Business, Christian Brothers University, Memphis, Tennessee, USA)
2025
Abstract
Total quality management (TQM) is not a panacea for quality ills and not all attempts to employ it succeed. Reviews the TQM literature and suggests that a key to successful TQM application may hinge on matching the critical implementation factors to the stage of the product life cycle.
Keywords
Citation
Parzinger, M. (1997), "A stage‐wise application of total quality management through the product life cycle", Industrial Management & Data Systems, Vol. 97 No. 3, pp. 125-130. https://doi.org/10.1108/02635579710173194
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited