Converging paths to Notes: In search of computer‐based information systems in a networked company
Abstract
The nature of the information systems needed in a networked firm is not well known: nor is the process leading to particular solutions. Describes a small computer‐consulting company which works as a network of independent consultants, and analyses the slow and circuitous path from recognizing its IS/IT needs to its commitment to a particular solution as seven steps; using ideas of structuration theory as a focus. During the selection process, participants formed new interpretations of the firm, of technology, and of the appropriate process towards a feasible solution. New resources – both material and symbolic – were acquired to enable the search. Existing “norms” provided boundaries for the search process, but at times had to yield or be circumvented in order for the organization to reach a solution.
Keywords
Citation
Karsten, H. (1995), "Converging paths to Notes: In search of computer‐based information systems in a networked company", Information Technology & People, Vol. 8 No. 1, pp. 7-34. https://doi.org/10.1108/09593849510081594
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited