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Work stress and personality measures among hospitality industry employees

Glenn F. Ross (Senior Lecturer in Psychology, James Cook University of North Queensland, Cairns Campus, Cairns, Australia.)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 November 1995

8163

Abstract

Examines mood state stress responses among a sample of Australian hospitality industry employees, together with relevant personality and attitudinal measures. Finds that high work satisfaction was associated with the major prominent mood states of cheerfulness and enthusiasm, whereas low work satisfaction was associated with miserableness as an ongoing mood state.

Keywords

Citation

Ross, G.F. (1995), "Work stress and personality measures among hospitality industry employees", International Journal of Contemporary Hospitality Management, Vol. 7 No. 6, pp. 9-13. https://doi.org/10.1108/09596119510095334

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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