Investing in inclusion

Aims to explain why the genuine inclusion of workers, regardless of sex, race, age, religion or nationality, will become a business imperative in the years ahead.

Highlights the differences between diversity and inclusion, defines a truly inclusive organization and outlines the steps that must be taken to become one.

Contends that organizations that fail to put processes in place to encourage, train, motivate and give responsibility to employees from minority groups will find themselves at a serious disadvantage.

Demonstrates that becoming an inclusive organization covers not only hiring and firing, but also training and development, and has trade‐union and other contractual consequences.

Targets managers who seek to make their organizations more inclusive, but do not know how to go about it.