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Product involvement/brand loyalty: is there a link?

Pascale Quester (The University of Adelaide, Adelaide, Australia)
Ai Lin Lim (The University of Adelaide, Adelaide, Australia)

Journal of Product & Brand Management

ISSN: 1061-0421

Article publication date: 1 February 2003

29248

Abstract

In an empirical examination of the link between product involvement and brand loyalty, a convenience sample of 253 students were asked to complete a questionnaire relating to two products which had been found in preliminary qualitative research to be associated with contrasted levels of involvement. The factor structure of involvement was found to vary between the two product categories (sneakers and pens). Furthermore, the link between product involvement and brand loyalty was found to involve different aspects of product involvement for each of the products concerned. Hence, future researchers in the area should be mindful that product involvement and brand loyalty are not universal constructs: they should be examined within specific consumer and product parameters.

Keywords

Citation

Quester, P. and Lin Lim, A. (2003), "Product involvement/brand loyalty: is there a link?", Journal of Product & Brand Management, Vol. 12 No. 1, pp. 22-38. https://doi.org/10.1108/10610420310463117

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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