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Managing organizational knowledge as a strategic asset

Audrey S. Bollinger (Audrey S. Bollinger is an Instructor in Management Information Systems at The Pennsylvania State University, DuBois, Pennsylvania, USA.)
Robert D. Smith (Robert D. Smith is Professor of Management and Leadership in the Graduate School of Management, Kent State University, Kent, Ohio, USA.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 March 2001

20632

Abstract

Knowledge is a resource that is valuable to an organization’s ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organization. According to the resource‐based view of the firm (RBV), strategic assets are the critical determinants of an organization’s ability to maintain a sustainable competitive advantage. This paper will combine RBV theory with characteristics of knowledge to show that organizational knowledge is a strategic asset. Knowledge management is discussed frequently in the literature as a mechanism for capturing and disseminating the knowledge that exists within the organization. This paper will also explain practical considerations for implementation of knowledge management principles.

Keywords

Citation

Bollinger, A.S. and Smith, R.D. (2001), "Managing organizational knowledge as a strategic asset", Journal of Knowledge Management, Vol. 5 No. 1, pp. 8-18. https://doi.org/10.1108/13673270110384365

Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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