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A multidimensional model for analyzing employee identification with corporate values : A qualitative reception analysis approach

Mona Agerholm Andersen (Department of Business Communication, Aarhus University, Aarhus, Denmark)

Qualitative Research in Organizations and Management

ISSN: 1746-5648

Article publication date: 17 August 2012

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Abstract

Purpose

The purpose of this paper is to explore the use of a multidimensional model from the field of media reception for analyzing how a value statement in a Danish windmill company led to employee identification as well as organizational antecedents that influenced this identification. Further, the paper evaluates whether the proposed model can enhance understanding of the study of employee identification in a specific organizational situation and context.

Design/methodology/approach

The identification model extends a multidimensional model for media reception originally proposed by Schrøder in the field of media reception studies. The proposed model includes the following reception dimensions: comprehension, discrimination, implementation, motivation, and position.

Findings

This paper illustrates how employees from a Danish windmill company receive a value statement. A systematic application of the multidimensional model makes it possible to gain detailed insight into the active and complex process of employee identifications with organizational texts and how they may fluctuate in a specific context.

Research limitations/implications

This analysis only focuses on the reception of a value statement. Future research could include the analysis of employee readings of other types of organizational texts.

Originality/value

The multidimensional identification model is an extension of a media reception model and is new in the field of organizational identification. The model offers a method for analyzing the complexity and multiplicity of employee readings of different types of organizational texts. This may be crucial for both researchers and managers as the model may help to uncover the antecedents that influence how employees receive organizational texts while taking the historical and situational context of the organization into consideration.

Keywords

Citation

Agerholm Andersen, M. (2012), "A multidimensional model for analyzing employee identification with corporate values : A qualitative reception analysis approach", Qualitative Research in Organizations and Management, Vol. 7 No. 2, pp. 209-230. https://doi.org/10.1108/17465641211253101

Publisher

:

Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

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