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Understanding corporate culture and business performance from a Confucian perspective

Vane-Ing Tian (Lee Shau Kee School of Business and Administration, The Open University of Hong Kong, Hong Kong, Hong Kong)
Felix Tang (Marketing, Hang Seng University of Hong Kong, Shatin, Hong Kong)
Alan C.B. Tse (Marketing, Business School, The Chinese University of Hong Kong, Hong Kong, Hong Kong)

Asia Pacific Journal of Marketing and Logistics

ISSN: 1355-5855

Article publication date: 19 August 2021

Issue publication date: 18 March 2022

898

Abstract

Purpose

This paper aims to develop a culturally sensitive model based on the Chinese Confucian philosophy and normative ethics, which emphasizes the wholehearted social responsibility of a Junzi (a noble man). Analogous to the popular marketing concept and strategic marketing orientation concepts, the authors define the Junzi concept as a business philosophy and Junzi orientation as the implementation of this philosophy. It proposes a Junzi orientation has a positive influence on companies' performances.

Design/methodology/approach

An 18-item scale comprising five dimensions: (1) Ren – benevolence, humaneness; (2) Yi – appropriateness, righteousness; (3) Li – propriety, harmonious differentiation; (4) Zhi – wisdom, knowledge management; and (5) Xin – integrity, trustworthiness, was developed to measure Junzi orientation. A total of 423 questionnaires were collected from different industries in Hong Kong, and confirmatory factor analyses were conducted.

Findings

The multidimensional behavioral construct of Junzi orientation scale was reliable and valid. The data supported that Junzi orientation has a positive influence on companies' performances.

Practical implications

The paper suggests that Junzi orientation could enhance a firm's competitive advantage.

Originality/value

This paper develops a culturally sensitive business orientation scale based on Chinese Confucianism and normative ethics.

Keywords

Citation

Tian, V.-I., Tang, F. and Tse, A.C.B. (2022), "Understanding corporate culture and business performance from a Confucian perspective", Asia Pacific Journal of Marketing and Logistics, Vol. 34 No. 4, pp. 759-777. https://doi.org/10.1108/APJML-08-2020-0555

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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