Determinant factors of information communication technology (ICT) adoption by government‐owned universities in Nigeria: A qualitative approach

The purpose of this paper is to specifically investigate and prioritize the effects of 13 factors in determining ICT adoption in Nigerian universities.

The constructs of theoretical framework of technology‐organization‐environment (T‐O‐E) underpin the survey. The survey adopted in‐depth unstructured and semi‐structured interviews with 30 senior executives drawn purposefully from at least one university in each of the five state capitals in south‐eastern Nigeria.

Evidence from the study shows that, irrespective of the perceived competitive pressures and perceived benefits of ICT solutions, government‐owned universities are yet to exploit its full potentials in their operations. This behaviour is informed by incessant corrupt practices; irregular energy supply and internet connectivity/accessibility; lack of financial capacity, expert skills, managerial and technical flexibility/support; and poor regulatory policies and government supports.

The paper raised some challenges that will serve as points of departure to future researchers and provides university management, government, policy makers, and other stakeholders the bases for encouraging ICT adoption.