WHAT GOES AROUND COMES AROUND: THE IMPACT OF PERSONAL CONFLICT STYLE ON WORK CONFLICT AND STRESS
International Journal of Conflict Management
ISSN: 1044-4068
Article publication date: 1 January 2000
Abstract
Conflict styles are typically seen as a response to particular situations. By contrast, we argue that individual conflict styles may shape an employee's social environment, affecting the level of ongoing conflict and thus his or her experience of stress. Using data from a hospital‐affiliated clinical department, we find that those who use a more integrative style experience lower levels of task conflict, reducing relationship conflict, which reduces stress. Those who use a more dominating or avoiding style experience higher levels of task conflict, increasing relationship conflict and stress. We conclude that an employee's work environment is, in part, of his or her own making.
Citation
Friedman, R.A., Tidd, S.T., Currall, S.C. and Tsai, J.C. (2000), "WHAT GOES AROUND COMES AROUND: THE IMPACT OF PERSONAL CONFLICT STYLE ON WORK CONFLICT AND STRESS", International Journal of Conflict Management, Vol. 11 No. 1, pp. 32-55. https://doi.org/10.1108/eb022834
Publisher
:MCB UP Ltd
Copyright © 2000, MCB UP Limited