skip to main content
10.1145/2072069.2072100acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicegovConference Proceedingsconference-collections
research-article

Smart city as urban innovation: focusing on management, policy, and context

Published:26 September 2011Publication History

ABSTRACT

This paper sees a smart city not as a status of how smart a city is but as a city's effort to make itself smart. The connotation of a smart city represents city innovation in management and policy as well as technology. Since the unique context of each city shapes the technological, organizational and policy aspects of that city, a smart city can be considered a contextualized interplay among technological innovation, managerial and organizational innovation, and policy innovation. However, only little research discusses innovation in management and policy while the literature of technology innovation is abundant. This paper aims to fill the research gap by building a comprehensive framework to view the smart city movement as innovation comprised of technology, management and policy. We also discuss inevitable risks from innovation, strategies to innovate while avoiding risks, and contexts underlying innovation and risks.

References

  1. Abramson, M. A., & Lawrence, P. R. (2001). The challenge of transforming organizations: Lessons learned about revitalizing organizations. In M. A. Abramson & P. R. Lawrence (Eds.), Transforming Organizations. Lanham, MD: Rowman & Littlefield.Google ScholarGoogle Scholar
  2. Al-Hader, M., & Rodzi, A. (2009). The smart city infrastructure development & monitoring. Theoretical and Empirical Researches in Urban Management, 4(2), 87--94.Google ScholarGoogle Scholar
  3. Al-Hader, M., Rodzi, A., Sharif, A. R., & Ahmad, N. (2009a). Smart city components architecture. In Proceedings of the International Conference on Computational Intelligence, Modelling and Simulation, Brno, Czech Republic, September 7--9. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Al-Hader, M., Rodzi, A., Sharif, A. R., & Ahmad, N. (2009b). SOA of smart city geospatial management. In Proceedings of the 3rd UKSim European Symposium on Computer Modeling and Simulation, Athens, Greece, November 25--27. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Altschuler, A., & Zegans, M. (1997). Innovation and public management: Notes from the state house and city hall. In A. Althschuler & R. Behn (Eds.), Innovation in American Government. Washington, DC: Brookings Institution.Google ScholarGoogle Scholar
  6. Amin, A., & Graham, S. (1997). The ordinary city. Transactions of the Institute of British Geographers, 22(4), 411--429.Google ScholarGoogle ScholarCross RefCross Ref
  7. Anholt, S. (2007). Competitive Identity: The New Brand Management of Nations, Cities and Regions. New York: Palgrave.Google ScholarGoogle Scholar
  8. Athey, G., Nathan, M., Webber, C., & Mahroum, S. (2008). Innovation and the city. Innovation: Management, Policy & Practice, 10(2--3), 156--169.Google ScholarGoogle Scholar
  9. Bai, X., McAllister, R. R., Beaty, R. M., & Taylor, B. (2010). Urban policy and governance in a global environment: Complex systems, scale mismatches and public participation Current Opinion in Environmental Sustainability, 129--135.Google ScholarGoogle Scholar
  10. Banister, D., & Stead, D. (2002). Reducing transport intensity. European Journal of Transport and Infrastructure Research, 2(3--4), 161--178.Google ScholarGoogle Scholar
  11. Borins, S. (2002). Leadership and innovation in the public sector. Leadership & Organization Development Journal, 23(8), 467--76.Google ScholarGoogle ScholarCross RefCross Ref
  12. Borja, J. (2007). Counterpoint: Intelligent cities and innovative cities. Universitat Oberta de Catalunya (UOC) Papers: E-Journal on the Knowledge Society, 5. Available at http://www.uoc.edu/uocpapers/5/dt/eng/mitchell.pdf.Google ScholarGoogle Scholar
  13. Boulton, A., Brunn, S. D., & Devriendt, L. (2011). Cyberinfrastructures and "smart" world cities: Physical, human, and soft infrastructures. In P. Taylor, B. Derudder, M. Hoyler & F. Witlox (Eds.), International Handbook of Globalization and World Cities. Cheltenham, UK: Edward Elgar.Google ScholarGoogle Scholar
  14. Bradford, N. (2004). Place matters and multi-level governance: Perspectives on a new urban policy paradigm. Policy Options, 25(2), 39--45.Google ScholarGoogle Scholar
  15. Brown, M. M., & Brudney, J. L. (1998). Public sector information technology initiatives: Implications for programs of public administration. Administration & Society, 30(4), 421--442.Google ScholarGoogle ScholarCross RefCross Ref
  16. Burke, W. W. (2002). Organizational Change: Theory and Practice. Thousand Oaks, CA: Sage Publications.Google ScholarGoogle Scholar
  17. Cairney, T., & Speak, G. (2000). Developing a 'Smart City': Understanding Information Technology Capacity and Establishing an Agenda for Change. Sydney, Australia: Centre for Regional Research and Innovation, University of Western Sydney.Google ScholarGoogle Scholar
  18. Caragliu, A., Del Bo, C., & Nijkamp, P. (2009). Smart cities in Europe. In Proceedings of the 3rd Central European Conference in Regional Science, Košice, Slovak Republic, October 7--9.Google ScholarGoogle Scholar
  19. Cats-Baril, W. L., & Thompson, R. L. (1995). Managing information technology projects in the public sector. Public Administration Review, 55(6), 559--66.Google ScholarGoogle ScholarCross RefCross Ref
  20. Christensen, T., & Læægreid, P. (2007). The whole-of-government approach to public sector reform Public Administration Review, 67(6), 1059--1066.Google ScholarGoogle Scholar
  21. City of Edinburgh Council. (2001). Delivering the Smart City: A 21st Century Government Action Plan. Available at http://download.edinburgh.gov.uk/smartcity/.Google ScholarGoogle Scholar
  22. Couchman, P. K., McLoughlin, I., & Charles, D. R. (2008). Lost in translation? Building science and innovation city strategies in Australia and the UK. Innovation: Management, Policy & Practice, 10(2--3), 211--223.Google ScholarGoogle Scholar
  23. Cresswell, A. M., Pardo, T. A., Canestraro, D. S., & Dawes, S. S. (2005). Why Assess Information Sharing Capability? Albany, NY: Center for Technology in Government. Available at http://www.ctg.albany.edu/publications/guides/why_assess/why_assess.pdf.Google ScholarGoogle Scholar
  24. Cromer, C. (2010). Understanding Web 2.0's influences on public e-services: A protection motivation perspective. Innovation: Management, Policy & Practice, 12(2), 192--205.Google ScholarGoogle ScholarCross RefCross Ref
  25. Cross, M. (2005). Public sector IT failures. Project, October, 48--52.Google ScholarGoogle Scholar
  26. Damanpour, F. (1993). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555--590.Google ScholarGoogle Scholar
  27. Dawes, S. S., Bloniarz, P. A., Kelly, K. L., & Fletcher, P. D. (1999). Some Assembly Required: Building a Digital Government for the 21st Century. Albany, NY: Center for Technology in Government, University at Albany, State University of New York. Available at http://www.ctg.albany.edu/publications/reports/some_assembly/some_assembly.pdf.Google ScholarGoogle Scholar
  28. Dawes, S. S., Cresswell, A. M., & Pardo, T. A. (2009). From "need to know" to "need to share": Tangled problems, information boundaries, and the building of public sector knowledge networks. Public Administration Review, 69(3), 392--402.Google ScholarGoogle ScholarCross RefCross Ref
  29. Dawes, S. S., Pardo, T. A., Simon, S., Cresswell, A. M., LaVigne, M. F., Andersen, D. F., & Bloniarz, P. A. (2004). Making Smart IT Choices: Understanding Value and Risk in Government IT Investments (2nd ed.). Albany, NY: Center for Technology in Government. Available at http://www.ctg.albany.edu/publications/guides/smartit2/smartit2.pdf.Google ScholarGoogle Scholar
  30. Denhardt, R. B., & Denhardt, J. V. (1999). Leadership for Change: Case Studies in American Local Government. Washington, DC: IBM Center for the Business of Government.Google ScholarGoogle Scholar
  31. Department of Finance and Deregulation. (2007). Business Process Interoperability Framework: Australian Government Information Management Office. Available at http://www.finance.gov.au/e-government/service-improvement-and-delivery/business-process-interoperability-framework.html.Google ScholarGoogle Scholar
  32. Dicken, P. (2003). Global Shifts: Reshaping the Global Economic Map in the 21st Century (4th ed.). London: Chapman.Google ScholarGoogle Scholar
  33. Dirks, S., Gurdgiev, C., & Keeling, M. (2010). Smarter Cities for Smarter Growth: How Cities Can Optimize Their Systems for the Talent-Based Economy. Somers, NY: IBM Global Business Services. Available at ftp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03348usen/GBE03348USEN.PDF.Google ScholarGoogle Scholar
  34. Dirks, S., & Keeling, M. (2009). A Vision of Smarter Cities: How Cities Can Lead the Way into a Prosperous and Sustainable Future. Somers, NY: IBM Global Business Services. Available at ftp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03227usen/GBE03227USEN.PDF.Google ScholarGoogle Scholar
  35. Dirks, S., Keeling, M., & Dencik, J. (2009). How Smart is Your City?: Helping Cities Measure Progress. Somers, NY: IBM Global Business Services. Available at ftp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03248usen/GBE03248USEN.PDF.Google ScholarGoogle Scholar
  36. Dobbs, R., Smit, S., Remes, J., Manyika, J., Roxburgh, C., & Restrepo, A. (2011). Urban World: Mapping the Economic Power of Cities. McKinsey Global Institute.Google ScholarGoogle Scholar
  37. Donovan, J., Kilfeather, E., & Buggy, F. M. (2008). eGovernment for innovative cities of the next generation: The ICING Project. Innovation: Management, Policy & Practice, 10(2--3), 293--302.Google ScholarGoogle Scholar
  38. Ebrahim, Z., & Irani, Z. (2005). E-government adoption: Architecture and barriers. Business Process Management Journal, 11(5), 589--611.Google ScholarGoogle ScholarCross RefCross Ref
  39. Eger, J. M. (2009). Smart growth, smart cities, and the crisis at the pump a worldwide phenomenon. I-Ways, 32(1), 47--53. Google ScholarGoogle ScholarDigital LibraryDigital Library
  40. Eger, J. M., & Maggipinto, A. (2010). Technology as a tool of transformation: e-Cities and the rule of law. In A. D'Atri & D. Saccà& D. Saccàà (Eds.), Information Systems: People, Organizations, Institutions, and Technologies (pp. 23--30). Berlin/Heidelberg, Germany: Physica-Verlag.Google ScholarGoogle Scholar
  41. Ewusi-Mensah, K., & Przasnyski, Z. H. (1991). On information systems project abandonment: An exploratory study of organizational practices. MIS Quarterly, 15(1), 67--84. Google ScholarGoogle ScholarDigital LibraryDigital Library
  42. Fernandez, S., & Rainey, H. G. (2006). Managing successful organizational change in the public sector. Public Administration Review, 66(2), 168--176.Google ScholarGoogle ScholarCross RefCross Ref
  43. Frissen, P. (1997). The virtual state: Postmodernisation, informatisation and public administration. In B. D. Loader (Ed.), The Governance of Cyberspace (pp. 110--125). New York: Routledge.Google ScholarGoogle Scholar
  44. Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanović, N., & Meijers, E. (2007). Smart Cities: Ranking of European Medium-Sized Cities. Vienna, Austria: Centre of Regional Science (SRF), Vienna University of Technology. Available at http://www.smart-cities.eu/download/smart_cities_final_report.pdf.Google ScholarGoogle Scholar
  45. Giffinger, R., & Gudrun, H. (2010). Smart Cities Ranking: An Effective Instrument for the Positioning of Cities? ACE: Architecture, City and Environment, 4(12), 7--25. Available at http://upcommons.upc.edu/revistes/bitstream/2099/8550/7/ACE_12_SA_10.pdf.Google ScholarGoogle ScholarCross RefCross Ref
  46. Giffinger, R., Kramar, H., & Haindl, G. (2008). The role of rankings in growing city competition. In Proceedings of the 11th European Urban Research Association (EURA) Conference, Milan, Italy, October 9--11.Google ScholarGoogle Scholar
  47. Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations Government Information Quarterly, 22(2), 187--216.Google ScholarGoogle Scholar
  48. Goldfinch, S. (2007). Pessimism, computer failure, and information systems development in the public sector. Public Administration Review, 67(5), 917--929.Google ScholarGoogle ScholarCross RefCross Ref
  49. Greenhalgh, T., Robert, G., Bate, P., Kyriakadou, O., MacFarlane, F., & Peacock, R. (2004a). How to spread good ideas: A systematic review of the literature on diffusion, spread and sustainability of innovations in health service delivery and organisation. London: National Health Service, Service Delivery & Organization Program.Google ScholarGoogle Scholar
  50. Greenhalgh, T., Robert, G., Macfarlane, F., Bate, P., & Kyriakidou, O. (2004b). Diffusion of innovations in service organisations: Systematic review and recommendations. Milbank Quarterly, 82(4), 581--629.Google ScholarGoogle ScholarCross RefCross Ref
  51. Greenhalgh, T., Robert, G., Macfarlane, F., Bate, P., Kyriakidou, O., & Peacock, R. (2005). Storylines of research in diffusion of innovation: A meta-narrative approach to systematic review. Social Science and Medicine, 61(2), 417--430.Google ScholarGoogle ScholarCross RefCross Ref
  52. Hall, R. E. (2000). The vision of a smart city. In Proceedings of the 2nd International Life Extension Technology Workshop, Paris, France, September 28.Google ScholarGoogle Scholar
  53. Harrison, C., Eckman, B., Hamilton, R., Hartswick, P., Kalagnanam, J., Paraszczak, J., & Williams, P. (2010). Foundations for Smarter Cities. IBM Journal of Research and Development, 54(4). Google ScholarGoogle ScholarDigital LibraryDigital Library
  54. Hartley, J. (2005). Innovation in governance and public services: Past and present. Public Money & Management, 25(1), 27--34.Google ScholarGoogle Scholar
  55. Heeks, R. (2002). Information systems and developing countries: Failure, success, and local improvisations. The Information Society, 18(2), 101--112.Google ScholarGoogle ScholarCross RefCross Ref
  56. Ho, A. T. (2002). Reinventing local governments and the e-government initiative. Public Administration Review, 62(4), 410--420.Google ScholarGoogle Scholar
  57. Hollands, R. G. (2008). Will the real smart city please stand up? City, 12(3), 303--320.Google ScholarGoogle ScholarCross RefCross Ref
  58. Hospers, G.-J. (2008). Governance in innovative cities and the importance of branding. Innovation: Management, Policy & Practice, 10(2--3), 224--234.Google ScholarGoogle Scholar
  59. IBM. (2010). Smarter Thinking for a Smarter Planet. Available at http://www.ibm.com/smarterplanet/global/files/us__en_us__loud__ibmlbn0041_transtasman_book.pdf.Google ScholarGoogle Scholar
  60. Iribarren, M., Concha, G., Valdes, G., Solar, M., Villarroel, M. T., Gutiérrez, P., & Váásquez, Á. (2008). Capability maturity framework for eGovernment: A multi-dimensional model and assessing tool. In M. A. Wimmer, H. J. Scholl & E. Ferro (Eds.), Electronic Government: Proceedings of the 7th International Conference, EGOV 2008 (Vol. 5184, pp. 136--147). Berlin/Heidelberg, Germany: Springer. Google ScholarGoogle ScholarDigital LibraryDigital Library
  61. Janssen, M., & Hjort-Madsen, K. (2007). Analyzing enterprise architecture in national governments: The cases of Denmark and the Netherlands. In Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii, January 3--6. Google ScholarGoogle ScholarDigital LibraryDigital Library
  62. Jennings, P. (2010). Managing the risks of Smarter Planet solutions. IBM Journal of Research and Development, 54(4). Google ScholarGoogle ScholarDigital LibraryDigital Library
  63. Johnson, B. (2008). Cities, systems of innovation and economic development. Innovation: Management, Policy & Practice, 10(2--3), 146--155.Google ScholarGoogle Scholar
  64. Johnson, G., & Leavitt, W. (2001). Building on success: Transforming organizations through an appreciative inquiry. Public Personnel Management, 30(1), 129--136.Google ScholarGoogle ScholarCross RefCross Ref
  65. Kanter, R. M., & Litow, S. S. (2009). Informed and interconnected: A manifesto for smarter cities. Harvard Business School General Management Unit Working Paper, 09--141. Available at http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1420236.Google ScholarGoogle Scholar
  66. Kramer, K. L. (2003, September 29). Information technology and administrative reform: Will the time after e-government be different? In Proceedings of the Heinrich Reinermann Schrift fest, Post Graduate School of Administration, Speyer, Germany.Google ScholarGoogle Scholar
  67. La Porte, T. M. (2005). Being good and doing well: Organizational openness and government effectiveness on the World Wide Web. Bulletin of the American Society for Information Science and Technology, 31(3), 23--27.Google ScholarGoogle ScholarCross RefCross Ref
  68. Lee, S., Yigitcanlar, T., Han, J., & Leem, Y. (2008). Ubiquitous urban infrastructure: Infrastructure planning and development in Korea. Innovation: Management, Policy & Practice, 10(2--3), 282--292.Google ScholarGoogle Scholar
  69. Luke, B., Verreynne, M., & Kearins, K. (2010). Innovative and entrepreneurial activity in the public sector: The changing face of public sector institutions. Innovation: Management, Policy & Practice, 12(2), 138--153.Google ScholarGoogle ScholarCross RefCross Ref
  70. Marceau, J. (2008). Introduction: Innovation in the city and innovative cities. Innovation: Management, Policy & Practice, 10(2--3), 136--145.Google ScholarGoogle Scholar
  71. Martin, R., & Simmie, J. (2008). Path dependence and local innovation systems in city-regions. Innovation: Management, Policy & Practice, 10(2--3), 183--196.Google ScholarGoogle Scholar
  72. McCarthy, F., & Vickers, M. (2008). Digital natives, dropouts and refugees: Educational challenges for innovative cities. Innovation: Management, Policy & Practice, 10(2--3), 257--268.Google ScholarGoogle Scholar
  73. Mingardo, G. (2008). Cities and innovative urban transport policies. Innovation: Management, Policy & Practice, 10(2--3), 269--281.Google ScholarGoogle Scholar
  74. Misuraca, G. (2010). Exploring emerging ICT-enabled governance models in European cities: Institute for Prospective Technology Studies (IPTS), European Commission. Available at http://is.jrc.ec.europa.eu/pages/EAP/EXPGOV.html. Google ScholarGoogle ScholarDigital LibraryDigital Library
  75. Misuraca, G., Ferro, E., & Caroleo, B. (2010). Assessing emerging ICT-enabled governance models in European cities: Results from a mapping survey. In M. A. Wimmer, J.-L. Chappelet, M. Janssen & H. J. Scholl (Eds.), Electronic Government: EGOV 2010 (Vol. 6228, pp. 168--179). Berlin/Heidelberg: Springer. Google ScholarGoogle Scholar
  76. Moon, M. J., & Norris, D. F. (2005). Does managerial orientation matter? The adoption of reinventing government and e-government at the municipal level. Information Systems Journal, 15(1), 43--60.Google ScholarGoogle ScholarCross RefCross Ref
  77. Mulgan, G., & Albury, D. (2003). Innovations in the Public Sector. London: Cabinet Office.Google ScholarGoogle Scholar
  78. Odendaal, N. (2003). Information and communication technology and local governance: Understanding the difference between cities in developed and emerging economies. Computers, Environment and Urban Systems, 27(6), 585--607.Google ScholarGoogle ScholarCross RefCross Ref
  79. Paquet, G. (2001). Smart communities. LAC Carling Government's Review 3(5), 28--30.Google ScholarGoogle Scholar
  80. Pardo, T. A., & Burke, G. B. (2008). Government worth having: A briefing on interoperability for government leaders. Albany, NY: Center for Technology in Government, The Research Foundation of State University of New York. Available at http://www.ctg.albany.edu/publications/reports/government_worth_having/government_worth_having.pdf.Google ScholarGoogle Scholar
  81. Pardo, T. A., Nam, T., & Burke, G. B. (forthcoming). E-government interoperability: Interaction of policy, management, and technology dimensions. Social Science Computer Review, DOI: 10.1177/0894439310392184. Google ScholarGoogle ScholarDigital LibraryDigital Library
  82. Paskaleva-Shapira, K. A. (2007). E-city Europe: Status, propositions, and opportunities. In Proceedings of the 3rd International Conference on Intelligent Environments, Ulm, Germany, September 24--25.Google ScholarGoogle ScholarCross RefCross Ref
  83. Paskaleva, K. A. (2009). Enabling the smart city: The progress of city e-governance in Europe. International Journal of Innovation and Regional Development, 1(4), 405--422.Google ScholarGoogle ScholarCross RefCross Ref
  84. Pinnegar, S., Marceau, J., & Randolph, B. (2008). Innovation for a carbon-constrained city: Challenges for the built environment industry. Innovation: Management, Policy & Practice, 10(2--3), 303--315.Google ScholarGoogle Scholar
  85. Potts, J., & Kastelle, T. (2010). Public sector innovation research: What's next? Innovation: Management, Policy & Practice, 12(2), 122--137.Google ScholarGoogle ScholarCross RefCross Ref
  86. Preissl, B., & Mueller, J. (Eds.). (2006). Governance of Communication Networks: Connecting Societies and Markets with IT. Heidelberg, Germany: Physica-Verlag. Google ScholarGoogle ScholarDigital LibraryDigital Library
  87. Prensky, M. (2001). Digital natives, digital immigrants Part 1. On the Horizon, 9(5), 1--6.Google ScholarGoogle ScholarCross RefCross Ref
  88. Rittel, H. W. J., & Webber, M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(June), 155--169.Google ScholarGoogle ScholarCross RefCross Ref
  89. Ross, J. W. (2003). Creating a strategic IT architecture competency: Learning in stages. MIS Quarterly Executive, 2(1), 31--43.Google ScholarGoogle Scholar
  90. Ross, J. W., Weill, P., & Robertson, D. (2006). Enterprise Architecture as Strategy: Creating a Foundation for Business Execution. Boston: Harvard Business School Press.Google ScholarGoogle Scholar
  91. Scholl, H. J. (2005). Interoperability in e-government: More than just smart middleware. In Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS-38), Big Island, Hawaii, January 3--6. Google ScholarGoogle ScholarDigital LibraryDigital Library
  92. Scholl, H. J., & Klischewski, R. (2007). E-government integration and interoperability: Framing the research agenda. International Journal of Public Administration, 30(8/9), 889--920.Google ScholarGoogle ScholarCross RefCross Ref
  93. Smith, A. C., & Taebel, D. A. (1985). Administrative innovation in municipal government. International Journal of Public Administration, 7(2), 149--177.Google ScholarGoogle ScholarCross RefCross Ref
  94. Tapscott, D. (1998). Growing Up Digital: The Rise of the Net Generation. New York: McGraw-Hill. Google ScholarGoogle ScholarDigital LibraryDigital Library
  95. Tidd, J. (2001). Innovation management in context: Environment, organization and performance. International Journal of Management Reviews, 3(3), 169--183.Google ScholarGoogle ScholarCross RefCross Ref
  96. Toppeta, D. (2010). The Smart City Vision: How Innovation and ICT Can Build Smart, "Livable", Sustainable Cities: The Innovation Knowledge Foundation. Available at http://www.thinkinnovation.org/file/research/23/en/Toppeta_Report_005_2010.pdf.Google ScholarGoogle Scholar
  97. Torres, L., Pina, V., & Acerete, B. (2006). E-governance developments in EU cities: Reshaping government's relationship with citizens. Governance, 19(2), 272--302.Google ScholarGoogle ScholarCross RefCross Ref
  98. Torres, L., Pina, V., & Royo, S. (2005). E-government and the transformation of public administrations in EU countries: Beyond NPM or just a second wave of reforms? Online Information Review, 29(5), 531--553.Google ScholarGoogle ScholarCross RefCross Ref
  99. van Winden, W. (2008). Urban governance in the knowledge-based economy: Challenges for different city types. Innovation: Management, Policy & Practice, 10(2--3), 197--210.Google ScholarGoogle Scholar
  100. Walker, R. M., Damanpour, F., & Devece, C. A. (2011). Management innovation and organizational performance: The mediating effect of performance management. Journal of Public Administration Research and Theory, 21(2), 367--386.Google ScholarGoogle ScholarCross RefCross Ref
  101. Washburn, D., Sindhu, U., Balaouras, S., Dines, R. A., Hayes, N. M., & Nelson, L. E. (2010). Helping CIOs Understand "Smart City" Initiatives: Defining the Smart City, Its Drivers, and the Role of the CIO. Cambridge, MA: Forrester Research, Inc. Available at http://public.dhe.ibm.com/partnerworld/pub/smb/smarterplanet/forr_help_cios_und_smart_city_initiatives.pdf.Google ScholarGoogle Scholar
  102. Weber, E. P., & Khademian, A. M. (2008). Wicked problems, knowledge challenges, and collaborative capacity builders in network settings. Public Administration Review, 68(2), 334--349.Google ScholarGoogle ScholarCross RefCross Ref
  103. Weill, P., & Ross, J. W. (2004). IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Boston: Harvard Business School Press. Google ScholarGoogle ScholarDigital LibraryDigital Library
  104. Whittaker, B. (1999). What went wrong? Unsuccessful information technology projects. Information Management & Computer Society, 7(1), 23--29.Google ScholarGoogle Scholar
  105. Wolfe, D. A., & Bramwell, A. (2008). Innovation, creativity and governance: Social dynamics of economic performance in city-regions. Innovation: Management, Policy & Practice, 10(2--3), 170--182.Google ScholarGoogle Scholar
  106. Yovanof, G. S., & Hazapis, G. N. (2009). An architectural framework and enabling wireless technologies for digital cities & intelligent urban environments. Wireless Personal Communications, 49(3), 445--463. Google ScholarGoogle ScholarDigital LibraryDigital Library
  107. Yukl, G. A. (2002). Leadership in Organizations (5th ed.). Upper Saddle River, NJ: Prentice Hall.Google ScholarGoogle Scholar
  108. Zook, M. A., & Graham, M. (2007). Mapping digiplace: Geocoded Internet data and the representation of place. Environment and Planning B: Planning and Design, 34(3), 466--482.Google ScholarGoogle ScholarCross RefCross Ref

Index Terms

  1. Smart city as urban innovation: focusing on management, policy, and context

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Other conferences
      ICEGOV '11: Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance
      September 2011
      400 pages
      ISBN:9781450307468
      DOI:10.1145/2072069

      Copyright © 2011 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 26 September 2011

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • research-article

      Acceptance Rates

      Overall Acceptance Rate350of865submissions,40%

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader