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Standing Out from the Crowd: Emotional Labor, Body Labor, and Temporal Labor in Ridesharing

Published:27 February 2016Publication History

ABSTRACT

CSCW researchers have become interested in crowd work as a new form of collaborative engagement, that is, as a new way in which people's actions are coordinated in order to achieve collective effects. We address this area but from a different perspective - that of the labor practices involved in taking crowd work as a form of work. Using empirical materials from a study of ride-sharing, we draw inspiration from studies of the immaterial forms of labor and alternate analyses of political economy that can cast a new light on the context of crowd labor that might matter for CSCW researchers.

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  • Published in

    cover image ACM Conferences
    CSCW '16: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing
    February 2016
    1866 pages
    ISBN:9781450335928
    DOI:10.1145/2818048

    Copyright © 2016 ACM

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    • Published: 27 February 2016

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