Abstract
Acceptance and intention to use mobile applications in a library context is attracting a great deal of interest in education field. A sparse amount of research was conducted in mobile library applications (MLA) previously, investigating the influential factors of intention to use MLA. Research here aims to provide empirical support on acceptance of MLA, library access through mobile applications, with the model developed by taking a technology acceptance model (TAM) in MLA context by adding perceived mobility value, system accessibility and satisfaction for investigating the influence on behavioural intention to use MLA. A self-administrated cross-sectional survey was conducted to collect data from 321 users of MLA in the COMSATS Institute of Information Technology (CIIT) in Islamabad, while a structural equation model (SEM) using analysis of moment structure (AMOS) software was used for examining quantitative data. Results revealed that satisfaction and perceived ease of use are direct significant predictors of intention to use MLA, whereas system accessibility was influenced by the perceived ease of use. However, the perceived mobility value shows a weak effect on intention to use MLA in terms of perceived usefulness. Results serve as a guide for effective decision-making in development and resource allocation to ensure the success of the library’s vision and mission.
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Appendix
Perceived Usefulness
| PU1 | Using INSIGNIA ILS in my academia would enable me to access the library more quickly. | (Davis 1989) |
|---|---|---|
| PU2 | Using INSIGNIA ILS would improve my academic performance. | (Davis 1989) |
| PU3 | Using INSIGNIA ILS would make it easier to search library shelves. | (Davis 1989) |
| PU4 | Using INSIGNIA ILS will enhance my effectiveness in searching relevant contents. | (Davis 1989) |
| PU5 | I would find INSIGNIA ILS useful in my library search. | (Davis 1989) |
| PU6 | Using INSIGNIA ILS improves my academic productivity. | (Davis 1989) |
Perceived Ease of Use
| PEOU1 | Learning to use INSIGNIA ILS would be easy for me. | (Davis 1989) |
|---|---|---|
| PEOU2 | I would find it easy to get INSIGNIA ILS to do what I want to do. | (Davis 1989) |
| PEOU3 | My interaction with INSIGNIA ILS would be clear and understandable. | (Davis 1989) |
| PEOU4 | I would find INSIGNIA ILS to be flexible to interact with. | (Davis 1989) |
| PEOU5 | It is easy to become skilful at using INSIGNIA ILS. | (Davis 1989) |
| PEOU6 | I find INSIGNIA ILS easy to use. | (Davis 1989) |
Perceived Mobility Value
| PMV1 | I know that mobile devices are the mediums for INSIGNIA ILS. | (Huang, Lin, and Chuang 2007) |
|---|---|---|
| PMV2 | It is convenient to access INSIGNIA ILS anywhere at any time. | (Huang, Lin, and Chuang 2007) |
| PMV3 | Mobility and INSIGNIA ILS makes it possible to get access to library sources. | (Huang, Lin, and Chuang 2007) |
| PMV4 | Mobility is an outstanding advantage of INSIGNIA ILS. | (Huang, Lin, and Chuang 2007) |
System Accessibility
| SA1 | The INSIGNIA ILS allows information to be readily accessible to me. | (Sun and Mouakket 2015) |
| SA2 | The INSIGNIA ILS allows information to be readily accessible to me. | (Thong, Hong, and Tam 2002) |
| SA3 | I am able to use the INSIGNIA ILS programme whenever I need it. | (Park et al. 2009) |
| SA4 | The INSIGNIA ILS makes information easy to access. | (Sun and Mouakket 2015) |
| SA5 | I have no difficulty accessing and using INSIGNIA ILS in the university. | (Park et al. 2009) |
Satisfaction
Behaviour Intention
| BI1 | I intend to continue using INSIGNIA ILS during my study period. | (Rondan et al. Rondan-Cataluña, Arenas-Gaitán, and Ramirez-Correa 2015) |
|---|---|---|
| BI2 | I will always try to use INSIGNIA ILS in my educational life. | (Rondan et al. Rondan-Cataluña, Arenas-Gaitán, and Ramirez-Correa 2015) |
| BI3 | I plan to continue using INSIGNIA ILS frequently. | (Rondan et al. Rondan-Cataluña, Arenas-Gaitán, and Ramirez-Correa 2015) |
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