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Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies

Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies

Kathryn Kloby, Maria J. D’Agostino
Copyright: © 2012 |Pages: 379
ISBN13: 9781466603189|ISBN10: 1466603186|EISBN13: 9781466603196
DOI: 10.4018/978-1-4666-0318-9
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MLA

Kloby, Kathryn, and Maria J. D’Agostino, editors. Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies. IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0318-9

APA

Kloby, K. & D’Agostino, M. J. (Eds.). (2012). Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies. IGI Global. https://doi.org/10.4018/978-1-4666-0318-9

Chicago

Kloby, Kathryn, and Maria J. D’Agostino, eds. Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0318-9

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Generally speaking, Web 2.0 technologies support real-time or other innovative, Web-based social interactions, and they are increasingly popular among consumers, the private sector, and more recently, government.

Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens. Chapters provide suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field. More importantly, it will present an analysis of how Web 2.0 technology can transform government and explore how citizen expectations and preferences can be included in decision-making. The collection provides a vital resource for practitioners and academics to stay abreast of the latest research within the ever-burgeoning field.

Table of Contents

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Front Materials
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Title Page
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Copyright Page
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Dedication
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Editorial Advisory Board
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Foreword
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Preface
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Acknowledgment
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Chapters
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Defining Web 2.0 Technologies and Their Relevance to the Public Sector
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Chapter 2
Applying Web 2.0 in the Public Sector
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Web 2.0 and the Potential for Transformation
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Back Materials
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Compilation of References
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About the Contributors
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Index
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