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Systems Design with the Socio-Technical Walkthrough

Thomas Herrmann

Source Title: Handbook of Research on Socio-Technical Design and Social Networking Systems

ISBN13: 9781605662640|ISBN10: 160566264X|EISBN13: 9781605662657

DOI: 10.4018/978-1-60566-264-0.ch023

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MLA

Herrmann, Thomas. "Systems Design with the Socio-Technical Walkthrough." Handbook of Research on Socio-Technical Design and Social Networking Systems, edited by Brian Whitworth and Aldo de Moor, IGI Global, 2009, pp. 336-351. https://doi.org/10.4018/978-1-60566-264-0.ch023

APA

Herrmann, T. (2009). Systems Design with the Socio-Technical Walkthrough. In B. Whitworth & A. de Moor (Eds.), Handbook of Research on Socio-Technical Design and Social Networking Systems (pp. 336-351). IGI Global. https://doi.org/10.4018/978-1-60566-264-0.ch023

Chicago

Herrmann, Thomas. "Systems Design with the Socio-Technical Walkthrough." In Handbook of Research on Socio-Technical Design and Social Networking Systems, edited by Brian Whitworth and Aldo de Moor, 336-351. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-264-0.ch023

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Abstract

Socio-technical systems integrate technical and organizational structures and are related to various stakeholders and their perspectives. The design of socio-technical systems has to support this integration and to take the differing perspectives into account. To support this goal, the design concepts have to be represented with appropriate documentation methods, which combine formal and informal aspects. Communication processes have to be facilitated which systematically refer to these kinds of documentation. Therefore a socio-technical, semi-structured modeling method (SeeMe) is introduced. It represents socio-technical concepts with diagrams which can be developed, evaluated and improved by the socio-technical walkthrough (STWT). This facilitation method—together with a corresponding software-tool—has proven to be suitable for socio-technical design in complex, practical projects.

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Systems Design with the Socio-Technical Walkthrough

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