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An In-Depth Study of Mobile Ticketing Services in Urban Passenger Transport: State of the Art and Future Perspectives

An In-Depth Study of Mobile Ticketing Services in Urban Passenger Transport: State of the Art and Future Perspectives

Marta Campos Ferreira, Teresa Galvão Dias, João Falcão e Cunha
Copyright: © 2020 |Pages: 21
ISBN13: 9781799821120|ISBN10: 1799821129|ISBN13 Softcover: 9781799821137|EISBN13: 9781799821144
DOI: 10.4018/978-1-7998-2112-0.ch008
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MLA

Campos Ferreira, Marta, et al. "An In-Depth Study of Mobile Ticketing Services in Urban Passenger Transport: State of the Art and Future Perspectives." Smart Systems Design, Applications, and Challenges, edited by João M.F. Rodrigues, et al., IGI Global, 2020, pp. 145-165. https://doi.org/10.4018/978-1-7998-2112-0.ch008

APA

Campos Ferreira, M., Galvão Dias, T., & Falcão e Cunha, J. (2020). An In-Depth Study of Mobile Ticketing Services in Urban Passenger Transport: State of the Art and Future Perspectives. In J. Rodrigues, P. Cardoso, J. Monteiro, & C. Ramos (Eds.), Smart Systems Design, Applications, and Challenges (pp. 145-165). IGI Global. https://doi.org/10.4018/978-1-7998-2112-0.ch008

Chicago

Campos Ferreira, Marta, Teresa Galvão Dias, and João Falcão e Cunha. "An In-Depth Study of Mobile Ticketing Services in Urban Passenger Transport: State of the Art and Future Perspectives." In Smart Systems Design, Applications, and Challenges, edited by João M.F. Rodrigues, et al., 145-165. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-2112-0.ch008

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Abstract

This chapter presents an in-depth study of the current situation of mobile ticketing services in the context of urban passenger transport, and points out future trends and directions that will define forthcoming versions of mobile ticketing services. It defines mobile ticketing services and presents the technologies most used to deliver these solutions. This is complemented by a survey of research studies and experiences of deployments in a real environment. The mobile ticketing ecosystem is then deeply explored, where key players are identified as well as their key drivers and concerns regarding mobile ticketing services. Finally, future trends and research opportunities regarding mobile ticketing solutions are presented.

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