Welcome to the InfoSci Platform
Reference Hub79
Testing the Technology-to-Performance Chain Model

Testing the Technology-to-Performance Chain Model

D. Sandy Staples, Peter Seddon
Copyright: © 2004 |Volume: 16 |Issue: 4 |Pages: 20
ISSN: 1546-2234|EISSN: 1546-5012|ISSN: 1546-2234|EISBN13: 9781615200948|EISSN: 1546-5012|DOI: 10.4018/joeuc.2004100102
Cite Article Cite Article

MLA

Staples, D. Sandy, and Peter Seddon. "Testing the Technology-to-Performance Chain Model." JOEUC vol.16, no.4 2004: pp.17-36. http://doi.org/10.4018/joeuc.2004100102

APA

Staples, D. S. & Seddon, P. (2004). Testing the Technology-to-Performance Chain Model. Journal of Organizational and End User Computing (JOEUC), 16(4), 17-36. http://doi.org/10.4018/joeuc.2004100102

Chicago

Staples, D. Sandy, and Peter Seddon. "Testing the Technology-to-Performance Chain Model," Journal of Organizational and End User Computing (JOEUC) 16, no.4: 17-36. http://doi.org/10.4018/joeuc.2004100102

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Goodhue and Thompson proposed the technology-to-performance chain (TPC) model in 1995 to help end users and organizations understand and make more effective use of information technology. The TPC model combines insights from research on user attitudes as predictors of utilization and insights from research on task-technology fit as a predictor of performance. In this article, the TPC model was tested in two settings - voluntary use and mandatory use. In both settings, strong support was found for the impact of task-technology fit on performance, as well as on attitudes and beliefs about use. Social norms also had a significant impact on utilization in the mandatory use setting. Beliefs about use only had a significant impact on utilization in the voluntary use setting. Overall, the results found support for the predictive power of the TPC model; however, the results show that the relationships among the constructs in the model will vary depending on if the users have a choice to use the system or not.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.