The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media

Catherine Turco

Published by Columbia University Press 2016

The Conversational Firm

Rethinking Bureaucracy in the Age of Social Media

Catherine Turco

In the series The Middle Range Series

https://doi.org/10.7312/turc17898

Overview
Contents

About this book

How social media is changing the corporate world

Author / Editor information

Catherine J. Turco is the Theodore T. Miller Career Development Professor and associate professor of organization studies at the MIT Sloan School of Management. An ethnographer and economic sociologist, her work has appeared in the American Sociological Review and the American Journal of Sociology.

Reviews

Brayden King, Kellogg School of Management at Northwestern University:

In The Conversational Firm, Catherine Turco argues that organizations can transcend bureaucracy, but still they are held in check by certain workplace demands for reproduction and stability. These checks seem to prevent the organization from becoming completely anarchy. But perhaps just important, The Conversational Firm is a rich and delightful organizational ethnography of how work is being transformed in the era of social media.

Topics

Frontmatter Publicly Available Download PDF	i
Contents Publicly Available Download PDF	vii
Preface Requires Authentication Unlicensed Licensed Download PDF	ix
Introduction Requires Authentication Unlicensed Licensed Download PDF	1
1. The Social Revolution Requires Authentication Unlicensed Licensed Download PDF	13
2. Open Communication Requires Authentication Unlicensed Licensed Download PDF	28
3. Open Control Requires Authentication Unlicensed Licensed Download PDF	63
4. Openness Controls Requires Authentication Unlicensed Licensed Download PDF	89
5. Open Culture Requires Authentication Unlicensed Licensed Download PDF	105
6. A Conversation about Bureaucracy Requires Authentication Unlicensed Licensed Download PDF	127
7. Conversational Spaces Requires Authentication Unlicensed Licensed Download PDF	142
8. The Conversational Firm: Implications for Theory Requires Authentication Unlicensed Licensed Download PDF	164
9. The Future of the Conversational Firm Requires Authentication Unlicensed Licensed Download PDF	173
Methodological Appendix Requires Authentication Unlicensed Licensed Download PDF	183
Acknowledgments Requires Authentication Unlicensed Licensed Download PDF	213
Notes Requires Authentication Unlicensed Licensed Download PDF	217
References Requires Authentication Unlicensed Licensed Download PDF	233
Index Requires Authentication Unlicensed Licensed Download PDF	247

Language: English
Publisher: Columbia University Press
Audience: Professional and scholarly;
Pages
- Main content: 256

eBook

Published: September 12, 2016
ISBN: 9780231541954