Managing change

This book has been written to assist the effective management of technical and organizational change. It describes a systems design methodology called ETHICS — standing for the Effective Technical and Human Implementation of Computer-based Systems. The first part of the book will present the arguments and beliefs which lie behind the development of ETHICS and a guide on how to use it. The second part will provide a detailed step-by-step account of QUICKethics, the front end of ETHICS. This is now being extensively used for requirements analysis.