Skip to main content

2013 | OriginalPaper | Buchkapitel

34. Market Orientation, Operational Synergistic Capability and Performance: 3PLs User Perspective

Aktivieren Sie unsere intelligente Suche um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

This study concentrates on the relationships among market orientation, operational synergistic capability and performance from 3PL perspective. A sample of 201 companies in Guangdong province with experiences in 3PL services are identified for this study. The data analysis shows 5 of 7 hypotheses are supported. The results show that market orientation affects performance indirectly, operational synergistic capability is the key mediator that market orientation affects performance, which indicates the whole process of operational synergistic capability affects performance. Based on these findings, it is suggested that firms have to consider outsourcing non-core logistics functions to 3PLs for better logistics service performance and market performance. So, a conclusion is reached that the collaboration with 3PLs is one potential strategic action for firms in advancing the operations.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Achrol RS (1997) Changes in the theory of interorganizational relations in marketing: toward a network paradigm. J Acad Mark Sci 25:56–71CrossRef Achrol RS (1997) Changes in the theory of interorganizational relations in marketing: toward a network paradigm. J Acad Mark Sci 25:56–71CrossRef
Zurück zum Zitat Anderson JC, Narcus JA (1990) A model of distributor firm and manufacturer firm working partnerships. J Mark 54(1):42–58CrossRef Anderson JC, Narcus JA (1990) A model of distributor firm and manufacturer firm working partnerships. J Mark 54(1):42–58CrossRef
Zurück zum Zitat Atuahene-Gima K (1996) Resolving the capability-rigidity paradox in new product innovation. J Mark 69:61–83CrossRef Atuahene-Gima K (1996) Resolving the capability-rigidity paradox in new product innovation. J Mark 69:61–83CrossRef
Zurück zum Zitat Bello DC, Gilliland DI (1997) The effect of output controls, process controls, and flexibility on export channel performance. J Mark 61(1):22–38CrossRef Bello DC, Gilliland DI (1997) The effect of output controls, process controls, and flexibility on export channel performance. J Mark 61(1):22–38CrossRef
Zurück zum Zitat Borys B, Jemison DB (1989) Hybrid arrangement as strategic alliances: theoretical issues in organizational combinations. Acad Manage Rev 14(2):234–249 Borys B, Jemison DB (1989) Hybrid arrangement as strategic alliances: theoretical issues in organizational combinations. Acad Manage Rev 14(2):234–249
Zurück zum Zitat Byrne SM, Javed S (1992) Integrated Logistics Information Systems (ILIS): competitive advantage or increased cost. Council of Logistics Management, Oakbrook Byrne SM, Javed S (1992) Integrated Logistics Information Systems (ILIS): competitive advantage or increased cost. Council of Logistics Management, Oakbrook
Zurück zum Zitat Germain R, Iyer KNS (2006) The interaction of internal and downstream integration and its association with performance. J Bus Logist 27(2):29–52CrossRef Germain R, Iyer KNS (2006) The interaction of internal and downstream integration and its association with performance. J Bus Logist 27(2):29–52CrossRef
Zurück zum Zitat Hamel G (1991) Competition for competence and inter-partner learning within international strategic alliance. Strateg Manag J 12:83–103CrossRef Hamel G (1991) Competition for competence and inter-partner learning within international strategic alliance. Strateg Manag J 12:83–103CrossRef
Zurück zum Zitat Harris LC, Ogbonna E (2001) Strategic human resource management, market orientation, and organizational performance. J Bus Res 51(2):157–166CrossRef Harris LC, Ogbonna E (2001) Strategic human resource management, market orientation, and organizational performance. J Bus Res 51(2):157–166CrossRef
Zurück zum Zitat Hunt KA (1995) The relationship between channel conflict and information processing. J Retail 71(4):417–436CrossRef Hunt KA (1995) The relationship between channel conflict and information processing. J Retail 71(4):417–436CrossRef
Zurück zum Zitat Laarhoven PV, Berglund M, Peters M (2000) Third-party logistics in Europe-five years later. Int J Phys Distrib Logist Manag 30(5):425–442CrossRef Laarhoven PV, Berglund M, Peters M (2000) Third-party logistics in Europe-five years later. Int J Phys Distrib Logist Manag 30(5):425–442CrossRef
Zurück zum Zitat Maloni MJ, Carter CR (2006) Opportunities for research in third-party logistics. Transp J 45(2):23–38 Maloni MJ, Carter CR (2006) Opportunities for research in third-party logistics. Transp J 45(2):23–38
Zurück zum Zitat Mitra S (2006) A survey of third-party logistics (3PL) service providers in India. IIMB Manag Rev 18:159–174 Mitra S (2006) A survey of third-party logistics (3PL) service providers in India. IIMB Manag Rev 18:159–174
Zurück zum Zitat Narver JC, Slater SF (1990) The effect of a market orientation on business profitability. J Mark 54:20–35CrossRef Narver JC, Slater SF (1990) The effect of a market orientation on business profitability. J Mark 54:20–35CrossRef
Zurück zum Zitat Nesheim T (2001) Externalization of the core: antecedents of collaborative relationships with suppliers. Eur J Purch Supply Manag 7(4):217–225CrossRef Nesheim T (2001) Externalization of the core: antecedents of collaborative relationships with suppliers. Eur J Purch Supply Manag 7(4):217–225CrossRef
Zurück zum Zitat Persaud A (2005) Enhancing synergistic innovative capability in multinational corporations: an empirical investigation. J Prod Innov Manag 22(5):412–429CrossRef Persaud A (2005) Enhancing synergistic innovative capability in multinational corporations: an empirical investigation. J Prod Innov Manag 22(5):412–429CrossRef
Zurück zum Zitat Qu R (2009) The impact of market orientation and corporate social responsibility on firm performance: evidence from China. Asia Pac J Mark Logist 21(4):570–582CrossRef Qu R (2009) The impact of market orientation and corporate social responsibility on firm performance: evidence from China. Asia Pac J Mark Logist 21(4):570–582CrossRef
Zurück zum Zitat Sin LYM, Tse ACB, Yau OHM, Chow R, Lee JSY (2003) Market orientation and business performance: a comparative study of firms in mainland China and Hong Kong. Eur J Mark 37(5/6):910–936CrossRef Sin LYM, Tse ACB, Yau OHM, Chow R, Lee JSY (2003) Market orientation and business performance: a comparative study of firms in mainland China and Hong Kong. Eur J Mark 37(5/6):910–936CrossRef
Zurück zum Zitat Singh S (2009) How market orientation and outsourcing create capability and impact business performance. Thunderbird Int Bus Rev 51(5):457–471CrossRef Singh S (2009) How market orientation and outsourcing create capability and impact business performance. Thunderbird Int Bus Rev 51(5):457–471CrossRef
Zurück zum Zitat Sinkovics RR, Roath AS (2004) Strategic orientation, capabilities, and performance in manufacturer-3PL relationships. J Bus Logist 25:43–64CrossRef Sinkovics RR, Roath AS (2004) Strategic orientation, capabilities, and performance in manufacturer-3PL relationships. J Bus Logist 25:43–64CrossRef
Zurück zum Zitat Skjoett-Larsen T (2000) Third-party logistics: from an interorganizational point of view. Int J Phys Distrib Logist Manag 30(2):112–127CrossRef Skjoett-Larsen T (2000) Third-party logistics: from an interorganizational point of view. Int J Phys Distrib Logist Manag 30(2):112–127CrossRef
Zurück zum Zitat Sternquist B, Huang Y, Chen Z (2010) Predicting market orientation: Chinese retailers in a transitional economy. Int J Retail Distrib Manag 38(5):360–378CrossRef Sternquist B, Huang Y, Chen Z (2010) Predicting market orientation: Chinese retailers in a transitional economy. Int J Retail Distrib Manag 38(5):360–378CrossRef
Zurück zum Zitat Suarez FE, Cusumano MA, Fine CG (1995) An empirical study of flexibility in manufacturing. Sloan Manage Rev 37:25–32 Suarez FE, Cusumano MA, Fine CG (1995) An empirical study of flexibility in manufacturing. Sloan Manage Rev 37:25–32
Zurück zum Zitat Yeung JHY, Selen W, Sum C, Huo B (2006) Linking financial performance to strategic orientation and operational priorities: an empirical study of third-party logistics providers. Int J Phys Distrib Logist Manag 36:210–230CrossRef Yeung JHY, Selen W, Sum C, Huo B (2006) Linking financial performance to strategic orientation and operational priorities: an empirical study of third-party logistics providers. Int J Phys Distrib Logist Manag 36:210–230CrossRef
Zurück zum Zitat Zhou ZK, Brown JR, Dev CS, Agarwal S (2007) The effects of customer and competitor orientations on performance in global markets: a contingency analysis. J Int Bus Stud 38:303–319CrossRef Zhou ZK, Brown JR, Dev CS, Agarwal S (2007) The effects of customer and competitor orientations on performance in global markets: a contingency analysis. J Int Bus Stud 38:303–319CrossRef
Metadaten
Titel
Market Orientation, Operational Synergistic Capability and Performance: 3PLs User Perspective
verfasst von
Xiao-yu Wang
Copyright-Jahr
2013
Verlag
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-642-33012-4_34