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2021 | OriginalPaper | Buchkapitel

Microfoundations of Servitization: An Individual-Level Perspective

verfasst von : Wim Coreynen

Erschienen in: The Palgrave Handbook of Servitization

Verlag: Springer International Publishing

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Abstract

Das Kapitel geht auf die Mikrogrundlagen der Servitisierung ein und konzentriert sich auf die Faktoren auf individueller Ebene, die den Übergang der Unternehmen von produktzentrierten zu dienstleistungsbasierten Modellen vorantreiben. Es stellt das Konzept der Mikrofundamente vor und erklärt, warum das Verständnis individueller Kognitionen, Motivationen, Fähigkeiten, Merkmale und Verhaltensweisen für eine erfolgreiche Servitisierung von entscheidender Bedeutung ist. Das Kapitel fasst die wichtigsten Forschungsergebnisse zusammen und präsentiert ein konzeptionelles Rahmenwerk, das die komplexen Beziehungen zwischen einzelnen und firmeninternen Komponenten veranschaulicht. Indem es die Bedeutung individueller Merkmale für die Gestaltung organisatorischer Ergebnisse hervorhebt, bietet das Kapitel wertvolle Erkenntnisse sowohl für akademische Forscher als auch für Wirtschaftspraktiker, die versuchen, effektive Servicestrategien zu verstehen und umzusetzen.

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Titel: Microfoundations of Servitization: An Individual-Level Perspective
verfasst von: Wim Coreynen
Verlag: Springer International Publishing
Buch: The Palgrave Handbook of Servitization
Print ISBN: 978-3-030-75770-0

Electronic ISBN: 978-3-030-75771-7

Copyright-Jahr: 2021
DOI: https://doi.org/10.1007/978-3-030-75771-7_16