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Über dieses Buch

Ing. Markus Pierer M.Sc. proves whether or not there is a generic valid system comparison approach for various individual specifications facilitating the selection process for organizations. He illustrates important basics of enterprise mobility management, realizes classification of mobile devices and accomplishes conceptual definitions. The author divides feature descriptions in categories, thus making various different systems comparable and consistent. This comparison aims at integrating mobile devices in the existing infrastructure of small and medium-sized enterprises.

Inhaltsverzeichnis

Frontmatter

Chapter 1. Introduction

Since the second generation of enterprise mobility and the consumeration of IT mobile devices are used everywhere. Not only privately, even in the business area they are omnipresent. The challenges regarding data protection, security and mobile device management are manifold.
Markus Pierer

Chapter 2. Mobile Device Management (MDM)

In the following section the reader gets an introduction in mobile device management and its context to enterprise mobility management to emphasize the differences, characteristics and similarities of those concepts.
Markus Pierer

Chapter 3. Market size and evolution of MDM

As mentioned in the section Mobile Device Management (MDM), the market has evolved into an enterprise mobility management suited market. The first generation of mobile devices were designed for a local device management, where a technical engineer allowed or restricted data access. The usage of mobile phones was limited to calling and messaging functionality.
Markus Pierer

Chapter 4. Mobile Device types

This section covers typical mobile devices that have second generation enterprise mobility capabilities and are used in company’s environment. Due to data privacy and security policies companies seek for solutions to manage mobile devices accurately. In addition, operation and maintenance are crucial in consequence of the characteristics which were explained in chapter 3.
Markus Pierer

Chapter 5. Mobile platform support

The chapter describes mobile platforms that are supported by different Mobile Device Management (MDM) system vendors. Although there are more mobile platforms available, which were mentioned in the previous chapters, below listed ones are most common, especially in enterprise mobility. Additionally, the small and medium sized market emphasizes the fact that notebooks are controlled in other environments as explained in the chapter Notebooks.
Markus Pierer

Chapter 6. Categorization of MDM features

This chapter gives an overview of the most important concepts, management perspectives, security concerns and main functions that have to be considered in order to introduce a mobile device management product and to go for a well-defined mobility strategy in organizations. Some concepts refer to problem areas and benefits of mobile device management which are discussed in the following chapters.
Markus Pierer

Chapter 7. Identified problem areas in SME`s

The chapter deals with challenges and problem areas of mobile device management, that have to be taken into account during an introduction of MDM. Some of the below specified challenges emerge due to the used technologies on mobile devices. Others have to be considered to be compliant with regulatory.
Markus Pierer

Chapter 8. Justification of EMM utilization

The chapter focuses on possibilities and benefits of mobile device management, which justify an introduction of a mobile device management system. Some of the below explained benefits have been specified previously in the thesis and should now help to understand the demand of mobile device management systems. Others make it more convenient and more pleasant for organizations in their daily work and are key drivers for the introduction of a mobile device management system.
Markus Pierer

Chapter 9. MDM evaluation for small and medium sized enterprises

This chapter focuses on the market evaluation for small and medium sized enterprises with special circumstances regarding feature support, legal compliance and technical support. At the beginning a market overview is given, which helps to preselect MDM vendors based on the market segmentation. Through market share, feature support and qualitative aspects like language support and licence fees, the MDM vendor list is shortened and analysed in detail.
Markus Pierer

Chapter 10. Conclusion

Due to the consumeration of IT and the rapidly growing market of enterprise mobility the demand of systems for controlling, monitoring, maintaining and complying data protection issues is huge. Gaining more productivity, efficiency and the growth of mobile applications are drivers for enterprise mobility. Retrieving data, utilizing enterprise applications or accessing information is common today.
Markus Pierer

Backmatter

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