Skip to main content

2023 | OriginalPaper | Buchkapitel

Model Development to Link Cultural Intelligence and Individual Work Performance: Mediator and Moderator Considerations

verfasst von : Djoen San Santoso, Jungang Luo, Hecai Song, Miao Li

Erschienen in: Proceedings of the 27th International Symposium on Advancement of Construction Management and Real Estate

Verlag: Springer Nature Singapore

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The success of international construction projects depends on the effective performance of construction expatriates. However, cultural issues often hinder their performance in the new overseas working environment. To address this challenge, organizational supports in the process of adaptation and integration are crucial, but often overlooked. This study aims to develop a research model linking cultural intelligence to the individual work performance of construction expatriates by considering other constructs that contribute to this association based on a systematic literature review. Our findings suggest that cultural adjustment plays a mediating role in the relationship between cultural intelligence and individual performance, while perceived organizational support may have a moderating effect. The proposed research model provides a framework for further analysis, enabling organizations to better support construction expatriates in their adaptation and integration process.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Chan, I.Y.S., Leung, M.Y., Liang, Q.: The roles of motivation and coping behaviours in managing stress: qualitative interview study of Hong Kong expatriate construction professionals in mainland China. Int. J. Environ. Res. Public Health 15(3), 561 (2018)CrossRef Chan, I.Y.S., Leung, M.Y., Liang, Q.: The roles of motivation and coping behaviours in managing stress: qualitative interview study of Hong Kong expatriate construction professionals in mainland China. Int. J. Environ. Res. Public Health 15(3), 561 (2018)CrossRef
2.
Zurück zum Zitat Ankrah, N.A.: An investigation into the impact of culture on construction project performance, vol. 405 (2022) Ankrah, N.A.: An investigation into the impact of culture on construction project performance, vol. 405 (2022)
3.
Zurück zum Zitat Kim, S., Kim, J.D., Shin, Y., Kim, G.H.: Cultural differences in motivation factors influencing the management of foreign laborers in the Korean construction industry. Int. J. Project Manage. 33(7), 1534–1547 (2015)CrossRef Kim, S., Kim, J.D., Shin, Y., Kim, G.H.: Cultural differences in motivation factors influencing the management of foreign laborers in the Korean construction industry. Int. J. Project Manage. 33(7), 1534–1547 (2015)CrossRef
4.
Zurück zum Zitat Konanahalli, A., Oyedele, L.O., Von Meding, J.K., Spillane, J.P.: UK expatriate’s skills and competencies influencing their cross-cultural adjustment on international architectural engineering and construction assignments, pp. 762–770 (2011) Konanahalli, A., Oyedele, L.O., Von Meding, J.K., Spillane, J.P.: UK expatriate’s skills and competencies influencing their cross-cultural adjustment on international architectural engineering and construction assignments, pp. 762–770 (2011)
5.
Zurück zum Zitat Fellows, R.: Understanding organisational culture in the construction industry. Constr. Manag. Econ. 28(8), 898–900 (2010)CrossRef Fellows, R.: Understanding organisational culture in the construction industry. Constr. Manag. Econ. 28(8), 898–900 (2010)CrossRef
6.
Zurück zum Zitat Chan, E.H.W., Suen, H.C.H.: Dispute resolution management for international construction projects in China. Manag. Decis. 43(4), 589–602 (2005)CrossRef Chan, E.H.W., Suen, H.C.H.: Dispute resolution management for international construction projects in China. Manag. Decis. 43(4), 589–602 (2005)CrossRef
7.
Zurück zum Zitat Jung, T.H., Tom Dieck, M.C.: Augmented reality, virtual reality and 3D printing for the co-creation of value for the visitor experience at cultural heritage places. J. Place Manage. Dev. 10(2), 140–151 (2017)CrossRef Jung, T.H., Tom Dieck, M.C.: Augmented reality, virtual reality and 3D printing for the co-creation of value for the visitor experience at cultural heritage places. J. Place Manage. Dev. 10(2), 140–151 (2017)CrossRef
8.
Zurück zum Zitat Smith, P.K.: Bullying: definition, types, causes, consequences and intervention, social and personality psychology. Compass 10(9), 519–532 (2016) Smith, P.K.: Bullying: definition, types, causes, consequences and intervention, social and personality psychology. Compass 10(9), 519–532 (2016)
9.
Zurück zum Zitat Ang, S., et al.: Cultural intelligence: its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Manag. Organ. Rev. 3(3), 335–371 (2007)CrossRef Ang, S., et al.: Cultural intelligence: its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Manag. Organ. Rev. 3(3), 335–371 (2007)CrossRef
10.
Zurück zum Zitat Cameron, K.S., Quinn, R.E.: Diagnosing and Changing Organizational Culture, Revised edn. Addison-wesley (2006) Cameron, K.S., Quinn, R.E.: Diagnosing and Changing Organizational Culture, Revised edn. Addison-wesley (2006)
11.
Zurück zum Zitat Black, J.S., Mendenhall, M., Oddou, G.: Toward a comprehensive model of international adjustment: an integration of multiple theoretical perspectives. Acad. Manag. Rev. 16(2), 291–317 (1991)CrossRef Black, J.S., Mendenhall, M., Oddou, G.: Toward a comprehensive model of international adjustment: an integration of multiple theoretical perspectives. Acad. Manag. Rev. 16(2), 291–317 (1991)CrossRef
12.
Zurück zum Zitat Groves, K.S., Feyerherm, A.E.: Leader cultural intelligence in context: Testing the moderating effects of team cultural diversity on leader and team performance. Group Org. Manag. 36(5), 535–566 (2001)CrossRef Groves, K.S., Feyerherm, A.E.: Leader cultural intelligence in context: Testing the moderating effects of team cultural diversity on leader and team performance. Group Org. Manag. 36(5), 535–566 (2001)CrossRef
13.
Zurück zum Zitat Wambugu, L.W.: Effects of organizational culture on employee performance (case study of wartsila-kipevu ii power plant). Eur. J. Bus. Manage. 6(32), 80–93 (2014) Wambugu, L.W.: Effects of organizational culture on employee performance (case study of wartsila-kipevu ii power plant). Eur. J. Bus. Manage. 6(32), 80–93 (2014)
14.
Zurück zum Zitat Hoftstede, G.: Comparing Values, Behaviors, Institutions and Organizations Across Nations 596 (2001) Hoftstede, G.: Comparing Values, Behaviors, Institutions and Organizations Across Nations 596 (2001)
15.
Zurück zum Zitat Kim, Y.: Becoming Intercultural: An Integrative Theory of Communication and Cross-Cultural Adaptation (2012) Kim, Y.: Becoming Intercultural: An Integrative Theory of Communication and Cross-Cultural Adaptation (2012)
16.
Zurück zum Zitat Earley, P.C., Ang, S.: Cultural Intelligence: Individual Interactions Across Cultures (2003) Earley, P.C., Ang, S.: Cultural Intelligence: Individual Interactions Across Cultures (2003)
17.
Zurück zum Zitat Fang, F., Schei, V., Selart, M.: Hype or hope ? A new look at the research on cultural intelligence. Int. J. Intercult. Relat. 66, 148–171 (2018)CrossRef Fang, F., Schei, V., Selart, M.: Hype or hope ? A new look at the research on cultural intelligence. Int. J. Intercult. Relat. 66, 148–171 (2018)CrossRef
18.
Zurück zum Zitat Alon, I., Boulanger, M., Meyers, J., Taras, V.: The development and validation of the business cultural intelligence quotient. Cross Cult. Strat. Manage. 23(1), 78–100 (2016)CrossRef Alon, I., Boulanger, M., Meyers, J., Taras, V.: The development and validation of the business cultural intelligence quotient. Cross Cult. Strat. Manage. 23(1), 78–100 (2016)CrossRef
19.
Zurück zum Zitat Thomas, D.C., et al.: Cultural intelligence: a theory-based, short form measure. J. Int. Bus. Stud. 46(9), 1099–1118 (2015)CrossRef Thomas, D.C., et al.: Cultural intelligence: a theory-based, short form measure. J. Int. Bus. Stud. 46(9), 1099–1118 (2015)CrossRef
20.
Zurück zum Zitat Lee, L.Y., Sukoco, B.M.: The effects of cultural intelligence on expatriate performance: the moderating effects of international experience. Int. J. Hum. Resour. Manag. 21(7), 963–981 (2010)CrossRef Lee, L.Y., Sukoco, B.M.: The effects of cultural intelligence on expatriate performance: the moderating effects of international experience. Int. J. Hum. Resour. Manag. 21(7), 963–981 (2010)CrossRef
21.
Zurück zum Zitat Cheney, G., Christensen, L.T., Conrad, C., Lair, D.J.: The SAGE Handbook of Organizational Discourse. SAGE Handb. Organ. Discourse (2004) Cheney, G., Christensen, L.T., Conrad, C., Lair, D.J.: The SAGE Handbook of Organizational Discourse. SAGE Handb. Organ. Discourse (2004)
22.
Zurück zum Zitat Nummelin, J.: Measuring organizational culture in the construction sector - finnish sample, pp. 1–12 (2006) Nummelin, J.: Measuring organizational culture in the construction sector - finnish sample, pp. 1–12 (2006)
23.
Zurück zum Zitat Arditi, D., Nayak, S., Damci, A.: Effect of organizational culture on delay in construction. Int. J. Project Manage. 35(2), 136–147 (2017)CrossRef Arditi, D., Nayak, S., Damci, A.: Effect of organizational culture on delay in construction. Int. J. Project Manage. 35(2), 136–147 (2017)CrossRef
24.
Zurück zum Zitat Balogh, A.: Relationship between organizational culture and cultural intelligence. Manage. Mark. 6(1), 95 (2011) Balogh, A.: Relationship between organizational culture and cultural intelligence. Manage. Mark. 6(1), 95 (2011)
25.
Zurück zum Zitat Li, J., Wu, N., Xiong, S.: Sustainable innovation in the context of organizational cultural diversity: the role of cultural intelligence and knowledge sharing. PLoS ONE 16(5), e0250878 (2021)CrossRef Li, J., Wu, N., Xiong, S.: Sustainable innovation in the context of organizational cultural diversity: the role of cultural intelligence and knowledge sharing. PLoS ONE 16(5), e0250878 (2021)CrossRef
26.
Zurück zum Zitat Black, J.S., Stephens, G.K.: The influence of the spouse on American expatriate adjustment and intent to stay in pacific rim overseas assignments. J. Manag. 15(4), 529–544 (1989) Black, J.S., Stephens, G.K.: The influence of the spouse on American expatriate adjustment and intent to stay in pacific rim overseas assignments. J. Manag. 15(4), 529–544 (1989)
27.
Zurück zum Zitat Jyoti, J., Kour, S.: Cultural intelligence and job performance: an empirical investigation of moderating and mediating variables. Int. J. Cross Cult. Manage. 17(3), 305–326 (2017)CrossRef Jyoti, J., Kour, S.: Cultural intelligence and job performance: an empirical investigation of moderating and mediating variables. Int. J. Cross Cult. Manage. 17(3), 305–326 (2017)CrossRef
28.
Zurück zum Zitat Eisenberger, R., Huntington, R., Hutchison, S., Sowa, D.: Perceived organizational support. J. Appl. Psychol. 71(3), 500–507 (1986)CrossRef Eisenberger, R., Huntington, R., Hutchison, S., Sowa, D.: Perceived organizational support. J. Appl. Psychol. 71(3), 500–507 (1986)CrossRef
29.
Zurück zum Zitat Lee, L., Kartika, N.: Expert systems with applications the influence of individual, family, and social capital factors on expatriate adjustment and performance : the moderating effect of psychology contract and organizational support. Expert Syst. Appl. 41(11), 5483–5494 (2014)CrossRef Lee, L., Kartika, N.: Expert systems with applications the influence of individual, family, and social capital factors on expatriate adjustment and performance : the moderating effect of psychology contract and organizational support. Expert Syst. Appl. 41(11), 5483–5494 (2014)CrossRef
30.
Zurück zum Zitat Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Schaufeli, W.B., De Vet Henrica, C.W., Van Der Beek, A.J.: Conceptual frameworks of individual work performance: a systematic review. J. Occup. Environ. Med. 53(8), 856–866 (2011)CrossRef Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Schaufeli, W.B., De Vet Henrica, C.W., Van Der Beek, A.J.: Conceptual frameworks of individual work performance: a systematic review. J. Occup. Environ. Med. 53(8), 856–866 (2011)CrossRef
31.
Zurück zum Zitat Campbell, J.P.: Modeling the performance prediction problem in industrial and organizational psychology (1990) Campbell, J.P.: Modeling the performance prediction problem in industrial and organizational psychology (1990)
32.
Zurück zum Zitat Leung, M., Chan, Y.-S., Olomolaiye, P.: Impact of stress on the performance of construction project managers. J. Constr. Eng. Manag. 134(8), 644–652 (2008)CrossRef Leung, M., Chan, Y.-S., Olomolaiye, P.: Impact of stress on the performance of construction project managers. J. Constr. Eng. Manag. 134(8), 644–652 (2008)CrossRef
Metadaten
Titel
Model Development to Link Cultural Intelligence and Individual Work Performance: Mediator and Moderator Considerations
verfasst von
Djoen San Santoso
Jungang Luo
Hecai Song
Miao Li
Copyright-Jahr
2023
Verlag
Springer Nature Singapore
DOI
https://doi.org/10.1007/978-981-99-3626-7_55