Modelling and Simulation of the Doctors’ Availability in Emergency Department with SIMIO Software. Case of Study: Bichat-Claude Bernard Hospital

Emergency Departments (ED) require an appropriate allocation of human and material resources in order to increase their effectiveness and efficiency and reduce as much as possible the patients’ waiting time. This chapter describes step by step the patient’s stay process at the ED. The SIMIO software was used for the modelling and simulation of this process. This chapter also presents a novel method of modelling doctors’ availability in the emergency department taking into account their number and availability in trauma and medicine areas. The findings from the different simulated scenarios show that modifying the doctors’ number can have a strong effect on the patients’ length of stay and the number of exited patients from the service. This work was based on the ED at Bichat Claude Bernard Hospital in Paris, France.