Skip to main content

2020 | OriginalPaper | Buchkapitel

9. Multigenerational Workforce and Well-Being in the Twenty-First-Century Workplace

verfasst von : Nicole Cvenkel

Erschienen in: Well-Being in the Workplace: Governance and Sustainability Insights to Promote Workplace Health

Verlag: Springer Singapore

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

This chapter explores through empirical research the similarities and differences that exist between multigenerational cohorts at work (i.e. Baby Boomers, Generation X, and Generation Y or Millennials) and their perspectives that relate to well-being at work. A qualitative methodological approach was adopted using 36 semi-structured interviews and two focus groups. The research questions explored the respondents’ definition of well-being at work, individual well-being at work need perspective, and how employers can enhance their happiness, health, and well-being at work of a multigenerational workforce. The findings reveal similarities and differences that exist between the multigenerational cohort definition, well-being needs, and improvements in well-being. This chapter discusses these commonalities and differences and implications for managers, HR practitioners, and organisational leaders. Future research in these areas is proposed.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat AARP. (2004). Baby boomers, envision retirement II: Survey of baby boomers’ expectation for retirement, Washington DC, September 2004. AARP. (2004). Baby boomers, envision retirement II: Survey of baby boomers’ expectation for retirement, Washington DC, September 2004.
Zurück zum Zitat Advisory, Conciliation and Arbitration Service (ACAS). (2012). Health, work and wellbeing booklet. London: Author, March 2012. Advisory, Conciliation and Arbitration Service (ACAS). (2012). Health, work and wellbeing booklet. London: Author, March 2012.
Zurück zum Zitat Alch, M. L. (2008). Get ready for a new type of worker in the workplace: The next generation. Supervision, 69(6), 18–21. Alch, M. L. (2008). Get ready for a new type of worker in the workplace: The next generation. Supervision, 69(6), 18–21.
Zurück zum Zitat Appelbaum, E. (2002). The impact of new forms of work organization on workers. In G. Murray, J. Belanger, A. Giles, & P. A. Lapointe (Eds.), Work employment relations in the high-performance workplace (pp. 120–148). London: Continuum. Appelbaum, E. (2002). The impact of new forms of work organization on workers. In G. Murray, J. Belanger, A. Giles, & P. A. Lapointe (Eds.), Work employment relations in the high-performance workplace (pp. 120–148). London: Continuum.
Zurück zum Zitat Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309–328.CrossRef Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309–328.CrossRef
Zurück zum Zitat Baptiste, N. R. (2007). Line management leadership: Implications for employee well-being. In: G. P. Clarkson (Ed.), Developing leadership research. Papers from the Northern Leadership Academy Fellow 2007 Conference (pp. 229–238). Leeds: Leeds University Business School, Leeds University Press Financial Services. Baptiste, N. R. (2007). Line management leadership: Implications for employee well-being. In: G. P. Clarkson (Ed.), Developing leadership research. Papers from the Northern Leadership Academy Fellow 2007 Conference (pp. 229–238). Leeds: Leeds University Business School, Leeds University Press Financial Services.
Zurück zum Zitat Baptiste, N. R. (2008). Line management leadership: Implications for employee well being at work. Developing Leadership Research: Papers from the Northern Leadership Academy Fellows 2007 Conference. UK: Leeds University Business School, Leeds University Press. Baptiste, N. R. (2008). Line management leadership: Implications for employee well being at work. Developing Leadership Research: Papers from the Northern Leadership Academy Fellows 2007 Conference. UK: Leeds University Business School, Leeds University Press.
Zurück zum Zitat Baptiste, N. R. (2009). Fun at well-being: Insights from senior managers in a local authority. Employee Relations, 31, 600–612.CrossRef Baptiste, N. R. (2009). Fun at well-being: Insights from senior managers in a local authority. Employee Relations, 31, 600–612.CrossRef
Zurück zum Zitat Black, C. (2008). Working for a healthier tomorrow: Dame Carol Black’s review of the health of Britain’s working age population. London: The Stationery Office. Black, C. (2008). Working for a healthier tomorrow: Dame Carol Black’s review of the health of Britain’s working age population. London: The Stationery Office.
Zurück zum Zitat Boddy, C. R. (2011). Corporate psychopaths, bullying and unfair supervision in the workplace. Journal of Business Ethics, 100, 367–379.CrossRef Boddy, C. R. (2011). Corporate psychopaths, bullying and unfair supervision in the workplace. Journal of Business Ethics, 100, 367–379.CrossRef
Zurück zum Zitat Boselie, P., Dietz, G., & Boon, C. (2005). Commonalities and contradictions in HRM and performance research. Human Resource Management Journal, 15, 67–94.CrossRef Boselie, P., Dietz, G., & Boon, C. (2005). Commonalities and contradictions in HRM and performance research. Human Resource Management Journal, 15, 67–94.CrossRef
Zurück zum Zitat Boxall, P., Guthrie, J. P., & Paauwe, J. (2016). Editorial introduction: Progressing our understanding of the mediating variables linking HRM, employee well-being and organisational performance. Human Resource Management Journal, 26, 103–111.CrossRef Boxall, P., Guthrie, J. P., & Paauwe, J. (2016). Editorial introduction: Progressing our understanding of the mediating variables linking HRM, employee well-being and organisational performance. Human Resource Management Journal, 26, 103–111.CrossRef
Zurück zum Zitat Bowen, D. E., & Ostroff, C. (2004). Understanding HRM-firm performance linkages: The role of the ‘strength’ of the HRM system. Academy of Management Review, 29, 203–221. Bowen, D. E., & Ostroff, C. (2004). Understanding HRM-firm performance linkages: The role of the ‘strength’ of the HRM system. Academy of Management Review, 29, 203–221.
Zurück zum Zitat Brack, J., & Kelly, K. (2012). Maximizing Millennials in the workplace. UNC Kenan-Flagler Business School. www.execdev.unc.edu. Accessed September 20, 2019. Brack, J., & Kelly, K. (2012). Maximizing Millennials in the workplace. UNC Kenan-Flagler Business School. www.​execdev.​unc.​edu. Accessed September 20, 2019.
Zurück zum Zitat Braverman, M. (1999). Preventing workplace violence: A guide for employers and practitioners. Thousand Oaks, CA: Sage Publications. Braverman, M. (1999). Preventing workplace violence: A guide for employers and practitioners. Thousand Oaks, CA: Sage Publications.
Zurück zum Zitat Brunetto, Y., Farr-Wharton, R., & Shacklock, K. (2011). Communication, training and well-being, and commitment across nurse generations. Science Direct Nursing Outlook, 60(2012), 7–15. Brunetto, Y., Farr-Wharton, R., & Shacklock, K. (2011). Communication, training and well-being, and commitment across nurse generations. Science Direct Nursing Outlook, 60(2012), 7–15.
Zurück zum Zitat Burke, R. J., & Cooper, C. L. (2008). Building more effective organizations: HR management and performance in practice. Cambridge, UK: Cambridge University Press. Burke, R. J., & Cooper, C. L. (2008). Building more effective organizations: HR management and performance in practice. Cambridge, UK: Cambridge University Press.
Zurück zum Zitat Chartered Institute of Personnel and Development (CIPD). (2007). Absence management survey. London: Author. Chartered Institute of Personnel and Development (CIPD). (2007). Absence management survey. London: Author.
Zurück zum Zitat Chartered Institute of Personnel and Development (CIPD). (2019). Health and well-being at work. In Partnership with Simply Health, April 2019, championing better work and working lives. Chartered Institute of Personnel and Development, London. Chartered Institute of Personnel and Development (CIPD). (2019). Health and well-being at work. In Partnership with Simply Health, April 2019, championing better work and working lives. Chartered Institute of Personnel and Development, London.
Zurück zum Zitat Chen, R. Y., & Cooper, C. L. (2014). Work and wellbeing (Vol. III, Edited). West Sussex: Wiley Blackwell. Chen, R. Y., & Cooper, C. L. (2014). Work and wellbeing (Vol. III, Edited). West Sussex: Wiley Blackwell.
Zurück zum Zitat Coyne, I., Farley, S., Axtell, C., Sprigg, C., Best, L., & Kwok, O. (2016). Understanding the relationship between experiencing workplace cyberbullying, employee mental strain and job satisfaction: A disempowerment approach. International Journal of Human Resource Management, 28, 945–972.CrossRef Coyne, I., Farley, S., Axtell, C., Sprigg, C., Best, L., & Kwok, O. (2016). Understanding the relationship between experiencing workplace cyberbullying, employee mental strain and job satisfaction: A disempowerment approach. International Journal of Human Resource Management, 28, 945–972.CrossRef
Zurück zum Zitat Crampton, S. M., & Hodge, J. W. (2007). Generations in the workplace: Understanding age diversity. The Business Review, Cambridge, 9(1), 16–23. Crampton, S. M., & Hodge, J. W. (2007). Generations in the workplace: Understanding age diversity. The Business Review, Cambridge, 9(1), 16–23.
Zurück zum Zitat Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95, 834–848.CrossRef Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95, 834–848.CrossRef
Zurück zum Zitat Cresswell, J. W., & Plano Clark, V. L. (2011). Designing and conducting mixed method research (2nd ed.). Thousand Oaks, CA: Sage. Cresswell, J. W., & Plano Clark, V. L. (2011). Designing and conducting mixed method research (2nd ed.). Thousand Oaks, CA: Sage.
Zurück zum Zitat Day, A., Kelloway, K. E., & Hurrell, J. J. (2014). Workplace well-being: How to build psychologically health workplaces (Edited). West Sussex: Wiley. Day, A., Kelloway, K. E., & Hurrell, J. J. (2014). Workplace well-being: How to build psychologically health workplaces (Edited). West Sussex: Wiley.
Zurück zum Zitat Duckworth, A. L. (2007). Grit: Perseverance and passion for long-term goals. University of Pennsylvania. Duckworth, A. L. (2007). Grit: Perseverance and passion for long-term goals. University of Pennsylvania.
Zurück zum Zitat Edgar, F., Geare, A., Saunders, D., Beacker, M., & Faanunu, I. (2017). A transformative service research agenda: A study of workers’ well-being. The Service Industries Journal, 37, 84–104.CrossRef Edgar, F., Geare, A., Saunders, D., Beacker, M., & Faanunu, I. (2017). A transformative service research agenda: A study of workers’ well-being. The Service Industries Journal, 37, 84–104.CrossRef
Zurück zum Zitat Egri, C., & Ralston, D. (2004). Generation cohorts and personal values: A comparison of China and the US. Organization Science, 15, 210–220.CrossRef Egri, C., & Ralston, D. (2004). Generation cohorts and personal values: A comparison of China and the US. Organization Science, 15, 210–220.CrossRef
Zurück zum Zitat Eisner, S. P. (2005, Autumn). Managing Generation Y. SAM Advanced Management Journal, 70(4), 4 p. Eisner, S. P. (2005, Autumn). Managing Generation Y. SAM Advanced Management Journal, 70(4), 4 p.
Zurück zum Zitat Etiken, I., Abubaker, S., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4.CrossRef Etiken, I., Abubaker, S., & Alkassim, R. S. (2016). Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1–4.CrossRef
Zurück zum Zitat Ferres, N., Travaglione, A., & Firns, I. (2003). Attitudinal differences between generation-x and older employees. International Journal of Organizational Behaviour, 6, 320–333. Ferres, N., Travaglione, A., & Firns, I. (2003). Attitudinal differences between generation-x and older employees. International Journal of Organizational Behaviour, 6, 320–333.
Zurück zum Zitat Ford, M. T., Cerasoli, C. P., Higgins, J. A., & Decesare, A. L. (2011). Relationships between psychological, physical, and behavioural health and work performance: A review and meta analysis. Work and Stress, 25, 185–204.CrossRef Ford, M. T., Cerasoli, C. P., Higgins, J. A., & Decesare, A. L. (2011). Relationships between psychological, physical, and behavioural health and work performance: A review and meta analysis. Work and Stress, 25, 185–204.CrossRef
Zurück zum Zitat Gibson, J. W., Greenwood, R.A., & Murphy, F. E. (2009). Generational differences in the workplace: Personal values, behaviours, and popular beliefs. Journal of Diversity Management, Third Quarter, 4(3). Gibson, J. W., Greenwood, R.A., & Murphy, F. E. (2009). Generational differences in the workplace: Personal values, behaviours, and popular beliefs. Journal of Diversity Management, Third Quarter, 4(3).
Zurück zum Zitat Grant, A., Christianson, M., & Price, R. (2007). Happiness, health or relationships? managerial practices and employee well-being tradeoffs. The Academy of Management, 21(3), 51–63. Grant, A., Christianson, M., & Price, R. (2007). Happiness, health or relationships? managerial practices and employee well-being tradeoffs. The Academy of Management, 21(3), 51–63.
Zurück zum Zitat Guest, D. (2002). Human resource management, corporate performance and employee wellbeing: Building the worker in to HRM. The Journal of Industrial Relations, 44, 335–358.CrossRef Guest, D. (2002). Human resource management, corporate performance and employee wellbeing: Building the worker in to HRM. The Journal of Industrial Relations, 44, 335–358.CrossRef
Zurück zum Zitat Guest, D. E. (2011). Human resource management and performance: Still searching for some answers. Human Resource Management Journal, 21, 3–13.CrossRef Guest, D. E. (2011). Human resource management and performance: Still searching for some answers. Human Resource Management Journal, 21, 3–13.CrossRef
Zurück zum Zitat Health and Safety Executive. (2007). Managing stress at work—A competency framework for line managers. London: CIPD/HSE. Health and Safety Executive. (2007). Managing stress at work—A competency framework for line managers. London: CIPD/HSE.
Zurück zum Zitat Hansen, J.-I. C., & Leuty, M. E. (2012). Work values across generations. Journal of Career Assessment, 20(1):34–52. Hansen, J.-I. C., & Leuty, M. E. (2012). Work values across generations. Journal of Career Assessment, 20(1):34–52.
Zurück zum Zitat Haynes, B. (2011). The impact of generational differences on the workplace. Journal of Corporate Real Estate, 13(2), 98–108.CrossRef Haynes, B. (2011). The impact of generational differences on the workplace. Journal of Corporate Real Estate, 13(2), 98–108.CrossRef
Zurück zum Zitat Huppert, F. A. (2009). Psychological well-being: Evidence regarding its causes and consequences. Applied Psychology: Health and Well-Being, 1, 137–164. Huppert, F. A. (2009). Psychological well-being: Evidence regarding its causes and consequences. Applied Psychology: Health and Well-Being, 1, 137–164.
Zurück zum Zitat Johnson, J. A., & Lopes, J. (2008). The Intergenerational workforce revisited. Organizational Development Journal, 26(1), 31–37. Johnson, J. A., & Lopes, J. (2008). The Intergenerational workforce revisited. Organizational Development Journal, 26(1), 31–37.
Zurück zum Zitat Karasek, R., & Theorell, T. (1990). Healthy work: Stress, productivity, and the reconstruction of working life. New York, NY: Basic Books. Karasek, R., & Theorell, T. (1990). Healthy work: Stress, productivity, and the reconstruction of working life. New York, NY: Basic Books.
Zurück zum Zitat Karasek, R. A., Jr. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285–308. Karasek, R. A., Jr. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285–308.
Zurück zum Zitat Karp, H., Fuller, C., & Sirias, D. (2002). Bridging the boomer Xer gap: Creating authentic teams for high performance at work. Palo Alto, CA: Davies-Black Publishing. Karp, H., Fuller, C., & Sirias, D. (2002). Bridging the boomer Xer gap: Creating authentic teams for high performance at work. Palo Alto, CA: Davies-Black Publishing.
Zurück zum Zitat Kehrli, S., & Sopp, T. (2006). Managing Generation Y. HR Magazine, 51(5), 113–117. Kehrli, S., & Sopp, T. (2006). Managing Generation Y. HR Magazine, 51(5), 113–117.
Zurück zum Zitat Kelliher, C., & Anderson, D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63, 83–106.CrossRef Kelliher, C., & Anderson, D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63, 83–106.CrossRef
Zurück zum Zitat Kersten, D. (2002). Today’s generations face new communications gap. USA Today, November 15. Kersten, D. (2002). Today’s generations face new communications gap. USA Today, November 15.
Zurück zum Zitat Kowalski, H. P., & Loretto, W. (2017). Wellbeing and HRM in the changing workplace. The International Journal of Human Resources Management, 28(16), 2229–2255.CrossRef Kowalski, H. P., & Loretto, W. (2017). Wellbeing and HRM in the changing workplace. The International Journal of Human Resources Management, 28(16), 2229–2255.CrossRef
Zurück zum Zitat Lancaster, L. C., & Stillman, D. (2002). When generations collide: Who they are, why they clash, How to solve the generational puzzle at work. New York: HarperCollins Publishers Inc. Lancaster, L. C., & Stillman, D. (2002). When generations collide: Who they are, why they clash, How to solve the generational puzzle at work. New York: HarperCollins Publishers Inc.
Zurück zum Zitat Loretto, W., Popham, F., Platt, S., Pavis, S., Hardy, G., MacLeod, G., & Gibbs, J. (2005). Assessing psychological well-being: A holistic investigation of NHS employees. International Review of Psychiatry, 17, 329–336. Loretto, W., Popham, F., Platt, S., Pavis, S., Hardy, G., MacLeod, G., & Gibbs, J. (2005). Assessing psychological well-being: A holistic investigation of NHS employees. International Review of Psychiatry, 17, 329–336.
Zurück zum Zitat Lyons, E. (2000). Qualitative data display: Data display model. In C. Fife-Schaw (Ed.), Research methods in psychology (pp. 269–280). London: Sage. Lyons, E. (2000). Qualitative data display: Data display model. In C. Fife-Schaw (Ed.), Research methods in psychology (pp. 269–280). London: Sage.
Zurück zum Zitat Lyons, S., Duxburg, L., & Huggins, C. (2005). Are gender differences in basic human values a generational phenomenon? Sex Roles Journal, 53(9/10). Lyons, S., Duxburg, L., & Huggins, C. (2005). Are gender differences in basic human values a generational phenomenon? Sex Roles Journal, 53(9/10).
Zurück zum Zitat Mallett, O., & Wapshott, R. (2017). Small business revivalism: Employment relations in small and medium sized enterprises. Work, Employment and Society, E-special issue, 1–8. Published online—March 2017. Mallett, O., & Wapshott, R. (2017). Small business revivalism: Employment relations in small and medium sized enterprises. Work, Employment and Society, E-special issue, 1–8. Published online—March 2017.
Zurück zum Zitat Mannheim, K. (1953). Essays on sociology and social psychology. New York: Oxford University Press. Mannheim, K. (1953). Essays on sociology and social psychology. New York: Oxford University Press.
Zurück zum Zitat Massey, M. (2005). What you are is where you were when—Again!. Cambridge, MA: Enterprise Media. Massey, M. (2005). What you are is where you were when—Again!. Cambridge, MA: Enterprise Media.
Zurück zum Zitat McNamara, S. A. (2005). Incorporating generational diversity. AORN Journal, The Official Voice of Perioperative Nursing, 81(6), 1149–1152. McNamara, S. A. (2005). Incorporating generational diversity. AORN Journal, The Official Voice of Perioperative Nursing, 81(6), 1149–1152.
Zurück zum Zitat Merrill, D. (2008). Boomers pass the workplace torch. The Lane Report, 23(5), 34 plus. Merrill, D. (2008). Boomers pass the workplace torch. The Lane Report, 23(5), 34 plus.
Zurück zum Zitat Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook (2nd ed.). Thousand Oaks, CA: Sage. Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook (2nd ed.). Thousand Oaks, CA: Sage.
Zurück zum Zitat Morris, J. (2004). The future of work: Organizational and international perspectives. International Journal of Human Resource Management, 15, 263–275.CrossRef Morris, J. (2004). The future of work: Organizational and international perspectives. International Journal of Human Resource Management, 15, 263–275.CrossRef
Zurück zum Zitat Murphy, E. F., Jr., Greenwood, R., Ruiz-Gutierrez, J., Manyak, T. G., Mujtaba, B., & Uy, A. (2006, August). Generational value changes: Their history and a cross-cultural empirical test. Paper presented at the Academy of Management Meeting, Atlanta, Georgia. Murphy, E. F., Jr., Greenwood, R., Ruiz-Gutierrez, J., Manyak, T. G., Mujtaba, B., & Uy, A. (2006, August). Generational value changes: Their history and a cross-cultural empirical test. Paper presented at the Academy of Management Meeting, Atlanta, Georgia.
Zurück zum Zitat Murphy, S. A. (2010). Leading a multi-generational workforce. AARP. file:///F:/A_ACADEMIC%20BOOK/AA_MAIN%20ACADEMIC%20JOURNALS/GENERA TIONAL%20WORKFORCE%20AND%20WELLBEING/Leading%20a%20Generation%20 workforce.pdf. Accessed October 2 2019. Murphy, S. A. (2010). Leading a multi-generational workforce. AARP. file:///F:/A_ACADEMIC%20BOOK/AA_MAIN%20ACADEMIC%20JOURNALS/GENERA TIONAL%20WORKFORCE%20AND%20WELLBEING/Leading%20a%20Generation%20 workforce.pdf. Accessed October 2 2019.
Zurück zum Zitat Nielsen, K. (2013). Review article: How can we make organizational interventions work? Employees and line managers as actively crafting interventions. Human Relations, 66, 1029–1050.CrossRef Nielsen, K. (2013). Review article: How can we make organizational interventions work? Employees and line managers as actively crafting interventions. Human Relations, 66, 1029–1050.CrossRef
Zurück zum Zitat Nishii, L. H., Lepak, D. P., & Schneider, B. (2008). Employee attributions of the ‘why’ of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction. Personnel Psychology, 61, 503–545.CrossRef Nishii, L. H., Lepak, D. P., & Schneider, B. (2008). Employee attributions of the ‘why’ of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction. Personnel Psychology, 61, 503–545.CrossRef
Zurück zum Zitat Organization for Economic Co-operation and Development (OECD). (2015). How’s life? 2015: Measuring well-being. Paris: Author. Organization for Economic Co-operation and Development (OECD). (2015). How’s life? 2015: Measuring well-being. Paris: Author.
Zurück zum Zitat Paauwe, J. (2009). HRM and performance: Achievements, methodological issues and prospects. Journal of Management Studies, 46, 129–142.CrossRef Paauwe, J. (2009). HRM and performance: Achievements, methodological issues and prospects. Journal of Management Studies, 46, 129–142.CrossRef
Zurück zum Zitat Patota, N., Schwartz, D., & Schwartz, T. (2007). Leveraging generational differences for productivity gains. Journal of American Academy of Business, Cambridge, 11(2), 1–11. Patota, N., Schwartz, D., & Schwartz, T. (2007). Leveraging generational differences for productivity gains. Journal of American Academy of Business, Cambridge, 11(2), 1–11.
Zurück zum Zitat Patton, M. Q. (2002). Qualitative research and evaluation methods (3rd ed.). Thousand Oaks, CA: Sage. Patton, M. Q. (2002). Qualitative research and evaluation methods (3rd ed.). Thousand Oaks, CA: Sage.
Zurück zum Zitat Peccei, R. (2004). Human resource management and the search for the happy workplace. Inaugural address. Erasmus Research Institute of Management (ERIM), Rotterdam. Peccei, R. (2004). Human resource management and the search for the happy workplace. Inaugural address. Erasmus Research Institute of Management (ERIM), Rotterdam.
Zurück zum Zitat Peccei, R. E., Van de Voorde, K. C., & Van Veldhoven, M. (2013). HRM, wellbeing and performance: A theoretical and empirical review. In J. Paauwe, D. E. Guest, & P. M. Wright (Eds.), Human resource management and performance (pp. 15–46). Chichester: Wiley. Peccei, R. E., Van de Voorde, K. C., & Van Veldhoven, M. (2013). HRM, wellbeing and performance: A theoretical and empirical review. In J. Paauwe, D. E. Guest, & P. M. Wright (Eds.), Human resource management and performance (pp. 15–46). Chichester: Wiley.
Zurück zum Zitat Porter, M. E. (1990). Competitive advantage of nations: Creating and sustaining superior performance. New York, NY: Simon and Schuster.CrossRef Porter, M. E. (1990). Competitive advantage of nations: Creating and sustaining superior performance. New York, NY: Simon and Schuster.CrossRef
Zurück zum Zitat Robertson, I., & Cooper, C. (2011). Well-being: Productivity and happiness at work. Basingstoke: Palgrave Macmillan.CrossRef Robertson, I., & Cooper, C. (2011). Well-being: Productivity and happiness at work. Basingstoke: Palgrave Macmillan.CrossRef
Zurück zum Zitat Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 52, 141–166.CrossRef Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 52, 141–166.CrossRef
Zurück zum Zitat Sackett, O. (2017). Grit: The will to overcome. A characteristic that winners share and how to instil and nurture it in your team. Virgin Pulse Data Scientist 2017. www.virginpulse.com. Sackett, O. (2017). Grit: The will to overcome. A characteristic that winners share and how to instil and nurture it in your team. Virgin Pulse Data Scientist 2017. www.​virginpulse.​com.
Zurück zum Zitat Sago, B. (2000). Uncommon threads: Mending the generation gap at work. Executive Update, July 2000. Sago, B. (2000). Uncommon threads: Mending the generation gap at work. Executive Update, July 2000.
Zurück zum Zitat Schullery, N. M. (2013). Workplace engagement and generational differences in values. Business Communication Quarterly, 76(2), 252–265.CrossRef Schullery, N. M. (2013). Workplace engagement and generational differences in values. Business Communication Quarterly, 76(2), 252–265.CrossRef
Zurück zum Zitat Schyns, B., & Schilling, J. (2013). How bad are the effects of bad leaders? A meta-analysis of destructive leadership and its outcomes. The Leadership Quarterly, 24, 138–158.CrossRef Schyns, B., & Schilling, J. (2013). How bad are the effects of bad leaders? A meta-analysis of destructive leadership and its outcomes. The Leadership Quarterly, 24, 138–158.CrossRef
Zurück zum Zitat Silverman, D. (1993). Interpreting qualitative data: Methods for analysing talk. Text and Interaction. London: Sage Publications. Silverman, D. (1993). Interpreting qualitative data: Methods for analysing talk. Text and Interaction. London: Sage Publications.
Zurück zum Zitat Solnet, S., Kralj, A., & Kandampully, J. (2012). Generation Y employees: An examination of work attitude differences. The Journal of Applied Management and Entrepreneurship, 17(3), 36–54. Solnet, S., Kralj, A., & Kandampully, J. (2012). Generation Y employees: An examination of work attitude differences. The Journal of Applied Management and Entrepreneurship, 17(3), 36–54.
Zurück zum Zitat Sorenson, S. (2003). How employee engagement drives growth. Gallup Workplace, Accessed June 20, 2013. Sorenson, S. (2003). How employee engagement drives growth. Gallup Workplace, Accessed June 20, 2013.
Zurück zum Zitat Stoltz, P. G. (2014). Grit: The new science of what it takes to persevere, flourish, and succeed. Climb Strong Press. Stoltz, P. G. (2014). Grit: The new science of what it takes to persevere, flourish, and succeed. Climb Strong Press.
Zurück zum Zitat Strauss, W., & Howe, N. (1997). The fourth turning: What the cycles of history tell us about America’s next rendezvous with destiny. New York: Broadway Books. Strauss, W., & Howe, N. (1997). The fourth turning: What the cycles of history tell us about America’s next rendezvous with destiny. New York: Broadway Books.
Zurück zum Zitat Streeter, B. (2007). Welcome to the new workplace. ABC Banking Journal, 99(2), 6–7. Streeter, B. (2007). Welcome to the new workplace. ABC Banking Journal, 99(2), 6–7.
Zurück zum Zitat Stuenkel, D., Cohen, J., & de la Cuesta, K. (2005). The Multigenerational nursing workforce: Essential differences in perception of work environment. Nursing Journal of Administration, 35, 283–285.CrossRef Stuenkel, D., Cohen, J., & de la Cuesta, K. (2005). The Multigenerational nursing workforce: Essential differences in perception of work environment. Nursing Journal of Administration, 35, 283–285.CrossRef
Zurück zum Zitat Van de Voorde, K. C., Paauwe, J., & van Veldhoven, M. (2012). Employee well-being and the HRM–organizational performance relationship: A review of quantitative studies. International Journal of Management Reviews, 14, 391–407.CrossRef Van de Voorde, K. C., Paauwe, J., & van Veldhoven, M. (2012). Employee well-being and the HRM–organizational performance relationship: A review of quantitative studies. International Journal of Management Reviews, 14, 391–407.CrossRef
Zurück zum Zitat Van den Broeck, A., De Cuyper, N., De Witte, H., & Vansteenkiste, M. (2010). Not all job demands are equal: Differentiating job hindrances and job challenges in the job demands resources model. European Journal of Work and Organizational Psychology, 19, 735–759.CrossRef Van den Broeck, A., De Cuyper, N., De Witte, H., & Vansteenkiste, M. (2010). Not all job demands are equal: Differentiating job hindrances and job challenges in the job demands resources model. European Journal of Work and Organizational Psychology, 19, 735–759.CrossRef
Zurück zum Zitat Van Manen, M. (1994). Researching lived experience: Human science for an action sensitive pedagogy. Michigan: Althouse. Van Manen, M. (1994). Researching lived experience: Human science for an action sensitive pedagogy. Michigan: Althouse.
Zurück zum Zitat Wall, T. D., & Wood, S. J. (2005). The romance of human resource management and business performance, and the case for big science. Human Relations, 58, 429–462.CrossRef Wall, T. D., & Wood, S. J. (2005). The romance of human resource management and business performance, and the case for big science. Human Relations, 58, 429–462.CrossRef
Zurück zum Zitat Weston, M. (2001). Coaching generations in the workplace. Nursing Administration Quarterly/Winter 2001, 25(2), 11–21. Weston, M. (2001). Coaching generations in the workplace. Nursing Administration Quarterly/Winter 2001, 25(2), 11–21.
Zurück zum Zitat Whitmore, B. (2011). Potential workplace violence prevention and your organizational success. New York: Highpoint Executive Publishing. Whitmore, B. (2011). Potential workplace violence prevention and your organizational success. New York: Highpoint Executive Publishing.
Zurück zum Zitat Woodrow, C., & Guest, D. E. (2014). When good HR gets bad results: Exploring the challenge of HR implementation in the case of workplace bullying. Human Resource Management Journal, 24, 38–56.CrossRef Woodrow, C., & Guest, D. E. (2014). When good HR gets bad results: Exploring the challenge of HR implementation in the case of workplace bullying. Human Resource Management Journal, 24, 38–56.CrossRef
Zurück zum Zitat Zemke, R., Raines, C., & Filipczak, B. (2000). Generations at work: Managing the clash of Veterans, Boomers, Xers, and Nexters in your workplace. New York, NY: American Management Association. Zemke, R., Raines, C., & Filipczak, B. (2000). Generations at work: Managing the clash of Veterans, Boomers, Xers, and Nexters in your workplace. New York, NY: American Management Association.
Metadaten
Titel
Multigenerational Workforce and Well-Being in the Twenty-First-Century Workplace
verfasst von
Nicole Cvenkel
Copyright-Jahr
2020
Verlag
Springer Singapore
DOI
https://doi.org/10.1007/978-981-15-3619-9_9