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The purpose of this chapter is to discuss the relationship between museums and visitor centres, focusing on Wedgwood in Stoke-on-Trent and the Bass Brewery in Burton-upon-Trent in the Midlands, UK. Display facilities such as museums and visitor centres of industrial companies have been affected tremendously by globalisation since the 1990s. At the same time, ‘heritage’ became a key term in order to revive the traditional values of industries. Museums and visitor centres have struggled for their survival and existence, while their companies were facing M&A in the global market. In the early 2000s, schism and conflict between museum and visitor centre were found in companies such as Wedgwood and Bass Brewery, along the process of globalisation.
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Kelly, W. (2019). Chapter 8 (This volume) Brewing heritage: Issues in the management of corporate heritage in the Brewing Industry in Britain.
Nakamaki, H. (2003). Kaisha no shinden toshite no kigyō hakubutsukan: Joron wo kanete (Company museum as company’s temple: serving as introduction) (in Japanese). In H. Nakamaki & K. Hioki (Eds.), Kigyō Hakubutsukan no Keiei Jinruigaku (Anthropology of administration on company museum) . Osaka: Tōhō Shuppan.
Sawano, M. (2003). Europe no jidōsha hakubutukan (Company museums of automobile in Europe) (in Japanese). In H. Nakamaki & K. Hioki (Eds.), Kigyō Hakubutsukan no Keiei Jinruigaku (Anthropology of administration on company museum) . Osaka: Tōhō Shuppan.
Shioji, Y. (2019). Chapter 5 (This volume) Modelling museums: The management culture of family porcelain in England.
Sumihara, N. (2004). Scotch Whisky no Visitor Centre ni yoru Bunka Marketing-Global Appeal no Konkyo toshite no Chiikisei (Cultural Marketing of Scotch Whisky by Visitor Centre) (in Japanese) In H. Nakamaki (Ed.), A comparison of management culture in Japan and the UK: Focusing on religion and museum. Osaka: National Museum of Ethnology.
The Bass Museum. The Bass Museum. Burton-upon-Trent: Jarrold Publishing.
The Wedgwood Visitor Centre. The Wedgwood Story: Visitor Centre Souvenir Guide. Stoke-on-Trent: The Wedgwood Visitor Centre.
Watanabe, J. (2001). Beer Taizen (All about beer) (in Japanese) . Tokyo: Bungei Shunjū.
- Museum and Visitor Centre in England: Schism and Conflict Over Globalisation
- Springer Singapore
- Chapter 7
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