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Wireless Personal Communications
Erschienen in: Wireless Personal Communications 3/2014

01.12.2014

Non-Intrusive Online Quality of Experience Assessment for Voice Communications

verfasst von: Saeid Afshari, Naser Movahhedinia

Erschienen in: Wireless Personal Communications | Ausgabe 3/2014

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Abstract

Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users.
Vorheriger Artikel Chaotic Interleaving for Robust Image Transmission with LDPC Coded OFDM
Nächster Artikel Performance Evaluation of IEEE 802.11 DCF in Single Hop Ad Hoc Networks

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Metadaten
Titel
Non-Intrusive Online Quality of Experience Assessment for Voice Communications
verfasst von
Saeid Afshari
Naser Movahhedinia
Publikationsdatum
01.12.2014
Verlag
Springer US
Erschienen in
Wireless Personal Communications / Ausgabe 3/2014
Print ISSN: 0929-6212
Elektronische ISSN: 1572-834X
DOI
https://doi.org/10.1007/s11277-014-1978-6

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