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Erschienen in:
Cooperative Work and Coordinative Practices Kapitel lesen Erstes Kapitel lesen

2011 | OriginalPaper | Buchkapitel

6. Of Maps and Scripts (1997)

The Status of Formal Constructs in Cooperative Work

verfasst von : Kjeld Schmidt

Erschienen in: Cooperative Work and Coordinative Practices

Verlag: Springer London

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Abstract

Thanks to impressive CSCW systems such as TeamWorkStation (Ishii, 1990), GroupDesk (Fuchs et al., 1995), wOrlds (Fitzpatrick et al., 1996), and TeamRoom (Roseman and Greenberg, 1996), to name but a few, it is by now widely accepted that computer artifacts can provide effective support for cooperative work by offering a ‘shared space’ through which actors can interact directly, i.e., by means of generic competencies such as talking, gesturing, pointing, monitoring etc., without other restraints than the constraints of limited bandwidth and so on.

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Vorheriges Kapitel Coordination Mechanisms (1996)
Nächstes Kapitel The Critical Role of Workplace Studies in CSCW (2000)
Fußnoten
1
This does not mean that the distinction between following a rule and breaking a rule is obliterated. ‘To do so would be to violate an essential feature of a rule; i.e., that it be possible to determine whether or not the rule was correctly applied. [This] determination is left to persons whose task it is to decide such matters.’ (Zimmerman, 1966, p. 155).
 
2
Standard operating procedures are, of course, instrumental in defining what constitutes an ‘error’ in a particular setting and how to detect whether or not there is an error and what kind of error it might be. The point I want to make here, however, is that a procedure may work quite differently under routine conditions and under breakdowns.
 
3
The term ‘protocol’ is used here to denote a formal organizational construct which regulates the coordination of cooperative work.
 
4
For discussions of Wittgenstein’s analysis of the use of rules, cf. Lynch (1993) and Shanker (1987a)
 
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Metadaten
Titel
Of Maps and Scripts (1997)
verfasst von
Kjeld Schmidt
Copyright-Jahr
2011
Verlag
Springer London
Buch
Cooperative Work and Coordinative Practices

Print ISBN: 978-1-84800-067-4

Electronic ISBN: 978-1-84800-068-1

Copyright-Jahr: 2011

DOI
https://doi.org/10.1007/978-1-84800-068-1_6

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