Skip to main content

2015 | OriginalPaper | Buchkapitel

Older Adults and the Appropriation and Disappropriation of Smartphones

verfasst von : Natalie Pang, Samantha Vu, Xue Zhang, Schubert Foo

Erschienen in: Human Aspects of IT for the Aged Population. Design for Aging

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Research in recent years has focused on examining the acceptance as well as the appropriation of technologies amongst older adults, especially in how technologies alleviate issues of functional declines, loneliness, and financial difficulties brought about by ageing. Yet such studies have often overlooked meaningful appropriation or disappropriation of technologies amongst older adults. By drawing on a longitudinal study of ten older adults who were given a smartphone under a corporate social responsibility program by a telecommunications company, we followed the use of smartphones by ten older adult users using in-depth interviews lasting one to two hours each. Our findings revealed a mix of appropriation and disappropriation, which are linked to everyday technological use and routines, attitudes to technology, and social support.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Chen, Y., Hicks, A., While, A.E.: Loneliness and social support of older people in China: a systematic literature review. Health Soc. Care Community 22(2), 113–123 (2014)CrossRef Chen, Y., Hicks, A., While, A.E.: Loneliness and social support of older people in China: a systematic literature review. Health Soc. Care Community 22(2), 113–123 (2014)CrossRef
2.
Zurück zum Zitat Plaza, I., Martin, L., Martin, S., Medrano, C.: Mobile applications in an aging society: Society and trends. J. Syst. Softw. 84(11), 1977–1988 (2011)CrossRef Plaza, I., Martin, L., Martin, S., Medrano, C.: Mobile applications in an aging society: Society and trends. J. Syst. Softw. 84(11), 1977–1988 (2011)CrossRef
3.
Zurück zum Zitat Boulos, M., Wheeler, S., Tavares, C., Jones, R.: How smartphones are changing the face of mobile and participatory healthcare: an overview, with example from eCAALYX. BioMed. Eng. Online 10, 24 (2011)CrossRef Boulos, M., Wheeler, S., Tavares, C., Jones, R.: How smartphones are changing the face of mobile and participatory healthcare: an overview, with example from eCAALYX. BioMed. Eng. Online 10, 24 (2011)CrossRef
4.
Zurück zum Zitat Rogers, E.M.: Diffusion of Innovations, 5th edn. The Free Press, New York (2003) Rogers, E.M.: Diffusion of Innovations, 5th edn. The Free Press, New York (2003)
5.
Zurück zum Zitat Renaud, K., van Biljon, J.: Predicting technology acceptance and adoption by the elderly: a qualitative study. In: Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists on IT Research in Developing Countries: Riding the wave of technology, pp. 210–219. ACM, New York (2008) Renaud, K., van Biljon, J.: Predicting technology acceptance and adoption by the elderly: a qualitative study. In: Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists on IT Research in Developing Countries: Riding the wave of technology, pp. 210–219. ACM, New York (2008)
6.
Zurück zum Zitat Greathead, D., Arief, B., Coventry, L., van Moorsel, A.: Deriving requirements for an online community interaction scheme: indications from older adults. In: CHI Conference on Human Factors in Computing Systems, CHI 2012, Extended Abstracts, pp.1541–1546. ACM, New York (2012) Greathead, D., Arief, B., Coventry, L., van Moorsel, A.: Deriving requirements for an online community interaction scheme: indications from older adults. In: CHI Conference on Human Factors in Computing Systems, CHI 2012, Extended Abstracts, pp.1541–1546. ACM, New York (2012)
7.
Zurück zum Zitat Berkowsky, R.W.: Internet use and mental health/well-being in old age: exploring the roles of social integration and social support. Doctoral dissertation, The University of Alabama at Birmingham. ProQuest LLC, UMI No. 3618429 (2014) Berkowsky, R.W.: Internet use and mental health/well-being in old age: exploring the roles of social integration and social support. Doctoral dissertation, The University of Alabama at Birmingham. ProQuest LLC, UMI No. 3618429 (2014)
9.
Zurück zum Zitat Gill, P.S., Kamath, A., Gill, T.S.: Distraction: an assessment of smartphone usage in health care work settings. Risk Manage. Healthc. Policy 5, 105–114 (2012)CrossRef Gill, P.S., Kamath, A., Gill, T.S.: Distraction: an assessment of smartphone usage in health care work settings. Risk Manage. Healthc. Policy 5, 105–114 (2012)CrossRef
10.
Zurück zum Zitat Mellone, S., Tacconi, C., Schwickert, L., Klenk, J., Becker, C., Chiari, L.: Smartphone-based solutions for fall detection and prevention: the FARSEEING approach. Z Gerontol Geriat. 45(8), 722–727 (2012)CrossRef Mellone, S., Tacconi, C., Schwickert, L., Klenk, J., Becker, C., Chiari, L.: Smartphone-based solutions for fall detection and prevention: the FARSEEING approach. Z Gerontol Geriat. 45(8), 722–727 (2012)CrossRef
11.
Zurück zum Zitat Martin, C.K., Correa, J.B., Han, H., Allen, H.R., Rood, J.C., Champagne, C.M., Gunturk, B.K., Bray, A.G.: Validity of the remote food photography method (RFPM) for estimating energy and nutrient intake in near real-time. Obesity 20, 891–899 (2012)CrossRef Martin, C.K., Correa, J.B., Han, H., Allen, H.R., Rood, J.C., Champagne, C.M., Gunturk, B.K., Bray, A.G.: Validity of the remote food photography method (RFPM) for estimating energy and nutrient intake in near real-time. Obesity 20, 891–899 (2012)CrossRef
12.
Zurück zum Zitat Federico, B., Fernando, B., Joaquin, J.M.: Safer virtual pillbox: assuring medication adherence to elderly patients. In: 3rd ACM MobiHoc Workshop on Pervasive Wireless Healthcare, pp. 37–42. ACM, New York (2013) Federico, B., Fernando, B., Joaquin, J.M.: Safer virtual pillbox: assuring medication adherence to elderly patients. In: 3rd ACM MobiHoc Workshop on Pervasive Wireless Healthcare, pp. 37–42. ACM, New York (2013)
13.
Zurück zum Zitat Dufau, S., Dunabeitia, J.A., Moret-Tatay, C., McGonigal, A., Peeters, D., Alario, X.F., Balota, D.A., Brysbaert, M., Carreiras, M., Ferrand, L., Ktroi, M., Perea, M., Rastle, K., Sasburg, O., Yap, M.J., Ziegler, C.J., Grainger, J.: Smart phone, smart science: how the use of smartphones can revolutionize research in cognitive science. PLoS ONE 6(9), e24974 (2011)CrossRef Dufau, S., Dunabeitia, J.A., Moret-Tatay, C., McGonigal, A., Peeters, D., Alario, X.F., Balota, D.A., Brysbaert, M., Carreiras, M., Ferrand, L., Ktroi, M., Perea, M., Rastle, K., Sasburg, O., Yap, M.J., Ziegler, C.J., Grainger, J.: Smart phone, smart science: how the use of smartphones can revolutionize research in cognitive science. PLoS ONE 6(9), e24974 (2011)CrossRef
14.
Zurück zum Zitat Zhou, J., Rau, P.P.L., Slvendy, G.: Older adults’ use of smartphones: an investigation of the factors influencing the acceptance of new functions. J. Behav. Inf. Technol. 33(6), 552–560 (2014)CrossRef Zhou, J., Rau, P.P.L., Slvendy, G.: Older adults’ use of smartphones: an investigation of the factors influencing the acceptance of new functions. J. Behav. Inf. Technol. 33(6), 552–560 (2014)CrossRef
15.
Zurück zum Zitat Zhou, J., Rau, P.P.L., Slvendy, G.: Older adults’ text entry on smartphones and tablets: investigating effects of display size and input method on acceptance and performance. Int. J. Hum. Comput. Interact. 30(9), 727–739 (2014)CrossRef Zhou, J., Rau, P.P.L., Slvendy, G.: Older adults’ text entry on smartphones and tablets: investigating effects of display size and input method on acceptance and performance. Int. J. Hum. Comput. Interact. 30(9), 727–739 (2014)CrossRef
16.
Zurück zum Zitat Kobayashi, M., Hiyama, A., Miura, T., Asakawa, C., Hirose, M., Ifukube, T.: Elderly user evaluation of mobile touchscreen interactions. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011, Part I. LNCS, vol. 6946, pp. 83–99. Springer, Heidelberg (2011)CrossRef Kobayashi, M., Hiyama, A., Miura, T., Asakawa, C., Hirose, M., Ifukube, T.: Elderly user evaluation of mobile touchscreen interactions. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011, Part I. LNCS, vol. 6946, pp. 83–99. Springer, Heidelberg (2011)CrossRef
18.
Zurück zum Zitat Judge, T., Neustaedter, C., Harrison, S., Blose, A.: Family portals: connecting families through a multi- family media space. In: Annual Conference on Human Factors in Computing Systems, pp. 1205–1214. ACM, New York (2011) Judge, T., Neustaedter, C., Harrison, S., Blose, A.: Family portals: connecting families through a multi- family media space. In: Annual Conference on Human Factors in Computing Systems, pp. 1205–1214. ACM, New York (2011)
20.
Zurück zum Zitat Fisk, A.D., Rogers, W.A., Charness, N., Czaja, S.J., Sharit, J.: Designing for Older Adults: Principles and Creative Human Factors Approaches. CRC Press, Boca Raton (2009)CrossRef Fisk, A.D., Rogers, W.A., Charness, N., Czaja, S.J., Sharit, J.: Designing for Older Adults: Principles and Creative Human Factors Approaches. CRC Press, Boca Raton (2009)CrossRef
21.
Zurück zum Zitat Pak, R., McLaughlin, A.: Designing Displays for Older Adults. CRC Press, Boca Raton (2011) Pak, R., McLaughlin, A.: Designing Displays for Older Adults. CRC Press, Boca Raton (2011)
22.
Zurück zum Zitat Williams, L.E.: Perceptions of Older Adults toward iPhones. Master Dissertation, Purdue University, Indiana. ProQuest LLC, UMI No. 1529848 (2012) Williams, L.E.: Perceptions of Older Adults toward iPhones. Master Dissertation, Purdue University, Indiana. ProQuest LLC, UMI No. 1529848 (2012)
23.
Zurück zum Zitat Rahmati, A., Tossel, C., Shepard, C., Kortum, P., Zhong, L.: Exploring iPhone usage: the influence of socioeconomic differences on smartphone adoption, usage and usability. In: MobileHCI 2012 Proceedings of the 14th International Conference on Human-Computer Interaction with Mobile Devices and Services, pp. 11–20. ACM, New York (2012) Rahmati, A., Tossel, C., Shepard, C., Kortum, P., Zhong, L.: Exploring iPhone usage: the influence of socioeconomic differences on smartphone adoption, usage and usability. In: MobileHCI 2012 Proceedings of the 14th International Conference on Human-Computer Interaction with Mobile Devices and Services, pp. 11–20. ACM, New York (2012)
24.
Zurück zum Zitat Orlikowski, W.J.: Using technology and constituting structures: a practice lens for studying technology in organizations. Organ. Sci. 11(4), 404–428 (2000)CrossRef Orlikowski, W.J.: Using technology and constituting structures: a practice lens for studying technology in organizations. Organ. Sci. 11(4), 404–428 (2000)CrossRef
25.
Zurück zum Zitat De Sanctis, G., Poole, M.S.: Capturing the complexity in advanced technology use: adaptive structuration theory. Organ. Sci. 5(2), 121–147 (1994)CrossRef De Sanctis, G., Poole, M.S.: Capturing the complexity in advanced technology use: adaptive structuration theory. Organ. Sci. 5(2), 121–147 (1994)CrossRef
26.
Zurück zum Zitat Carroll, J.: Completing design in use: closing the appropriation cycle. In: 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, p. 11 (2004) Carroll, J.: Completing design in use: closing the appropriation cycle. In: 12th European Conference on Information Systems (ECIS 2004), Turku, Finland, p. 11 (2004)
27.
Zurück zum Zitat Orlikowski, W.: The duality of technology: rethinking the concept of technology in organisations. Organ. Sci. 3(3), 398–427 (1992)CrossRef Orlikowski, W.: The duality of technology: rethinking the concept of technology in organisations. Organ. Sci. 3(3), 398–427 (1992)CrossRef
28.
Zurück zum Zitat Selwyn, N.: Apart from technology: understanding people’s non-use of information and communication technologies in everyday life. Technol. Soc. 25, 99–116 (2003)CrossRef Selwyn, N.: Apart from technology: understanding people’s non-use of information and communication technologies in everyday life. Technol. Soc. 25, 99–116 (2003)CrossRef
29.
Zurück zum Zitat Selwyn, N.: The information aged: a qualitative study of older adults’ use of information and communication technology. J. Aging Stud. 18, 369–384 (2004)CrossRef Selwyn, N.: The information aged: a qualitative study of older adults’ use of information and communication technology. J. Aging Stud. 18, 369–384 (2004)CrossRef
30.
Zurück zum Zitat Selwyn, N.: Digital division or digital decision? a study of non-users and low-users of computers. Poetics 34, 273–292 (2006)CrossRef Selwyn, N.: Digital division or digital decision? a study of non-users and low-users of computers. Poetics 34, 273–292 (2006)CrossRef
31.
Zurück zum Zitat Strauss, A., Corbin, J.: Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications, Thousand oaks (1998) Strauss, A., Corbin, J.: Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications, Thousand oaks (1998)
32.
Zurück zum Zitat Flick, U.: The Sage Qualitative Research Kit. Sage Publications, Los Angeles (2007) Flick, U.: The Sage Qualitative Research Kit. Sage Publications, Los Angeles (2007)
33.
Zurück zum Zitat Chen, K., Chan, A.H.: Use or non-use of gerontechnology - a qualitative study. Int. J. Environ. Res. Public Health. 10, 4645–4666 (2013)CrossRef Chen, K., Chan, A.H.: Use or non-use of gerontechnology - a qualitative study. Int. J. Environ. Res. Public Health. 10, 4645–4666 (2013)CrossRef
34.
Zurück zum Zitat Johnson, R., Kent, S.: Designing universal access: web-applications for the elderly and disabled. Cogn. Technol. Work 9(4), 209–218 (2007)CrossRef Johnson, R., Kent, S.: Designing universal access: web-applications for the elderly and disabled. Cogn. Technol. Work 9(4), 209–218 (2007)CrossRef
35.
Zurück zum Zitat Werner, J.M., Carlson, M., Jordan-Marsh, M., Clark, F.: Predictors of computer use in community-dwelling, ethnically diverse older adults. J. Hum. Factors Ergon. Soc. 53(5), 431–447 (2011)CrossRef Werner, J.M., Carlson, M., Jordan-Marsh, M., Clark, F.: Predictors of computer use in community-dwelling, ethnically diverse older adults. J. Hum. Factors Ergon. Soc. 53(5), 431–447 (2011)CrossRef
36.
Zurück zum Zitat Ham, D.H.: A model-based framework for classifying and diagnosing usability problems. Cogn. Technol. Work 16(3), 373–388 (2014)CrossRef Ham, D.H.: A model-based framework for classifying and diagnosing usability problems. Cogn. Technol. Work 16(3), 373–388 (2014)CrossRef
37.
Zurück zum Zitat Broady, T., Chan, A., Caputi, P.: Comparison of older and younger adults’ attitude towards and abilities with computers: Implications for training and learning. Br. J. Educ. Technol. 41(3), 473–485 (2010)CrossRef Broady, T., Chan, A., Caputi, P.: Comparison of older and younger adults’ attitude towards and abilities with computers: Implications for training and learning. Br. J. Educ. Technol. 41(3), 473–485 (2010)CrossRef
38.
Zurück zum Zitat Mitzner, T.L., Boron, J.B., Fausset, C.B., Adams, A.E., Charness, N., Czaja, S.J., Dijkstra, K., Fisk, A.D., Rogers, W.A., Sharit, J.: Older adults talk technology: technology usage and attitudes. Comput. Hum. Behav. 26(6), 1710–1721 (2010)CrossRef Mitzner, T.L., Boron, J.B., Fausset, C.B., Adams, A.E., Charness, N., Czaja, S.J., Dijkstra, K., Fisk, A.D., Rogers, W.A., Sharit, J.: Older adults talk technology: technology usage and attitudes. Comput. Hum. Behav. 26(6), 1710–1721 (2010)CrossRef
39.
Zurück zum Zitat Pillemer, K., Meador, R.H., Teresi, J.A., Chen, E.K., Henderson, C.R., Lachs, M.S., Boratgis, G., Silver, S., Eimicke, J.P.: Effects of electronic health information technology implementation on nursing home resident outcomes. J. Aging Health 24(1), 92–112 (2012)CrossRef Pillemer, K., Meador, R.H., Teresi, J.A., Chen, E.K., Henderson, C.R., Lachs, M.S., Boratgis, G., Silver, S., Eimicke, J.P.: Effects of electronic health information technology implementation on nursing home resident outcomes. J. Aging Health 24(1), 92–112 (2012)CrossRef
Metadaten
Titel
Older Adults and the Appropriation and Disappropriation of Smartphones
verfasst von
Natalie Pang
Samantha Vu
Xue Zhang
Schubert Foo
Copyright-Jahr
2015
DOI
https://doi.org/10.1007/978-3-319-20892-3_47

Neuer Inhalt