On Reducing the Impact of Exceptional Conditions on Museum Sightseeing Crowdedness Control Mechanisms

As ubiquitous computing technology convergences into many industrial domains, most museums want to apply this technique to their domain. However, most ubiquitous museums merely provide the simplest service giving visitors only static information of artifact. To resolve limitations of the existing ubiquitous museums, we had proposed Visitor Preference based Museum Viewing Search Algorithm that provides the best path for visitors to reflect their preferences. However, since the Visitor Preference based Museum Viewing Search Algorithm did not consider abnormal situations that occur while visitors look at the exhibit. So when abnormal situations occur, the exhibition may cause congestion problems that may make visitors feel very uncomfortable. In this paper, we propose an efficient congestion control algorithm to solve these problems. This algorithm automatically re-finds proper alternative paths for avoiding congestion resulting from the abnormal ones occurring during the museum viewing. The proposed algorithm improves comfortable museum viewing services by preventing congestion in advance when exceptional conditions occur. For the experiment of the proposed algorithm, we show that the algorithm can provide the best path without congestion exhibition.