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Erschienen in:
Introduction of the Science of Service Systems Kapitel lesen Erstes Kapitel lesen

2011 | OriginalPaper | Buchkapitel

Onto-ServSys: A Service System Ontology

verfasst von : Manuel Mora, Mahesh Raisinghani, Ovsei Gelman, Miguel Angel Sicilia

Erschienen in: The Science of Service Systems

Verlag: Springer US

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Abstract

In this chapter, we report the design of an ontology (called onto-ServSys) for the relevant service system construct used in the Service Science, Management and Engineering (SSME) arena. These conceptual artifacts have been used to establish a non-ambiguous and common set of basic constructs for supporting automated reasoning on a domain of interest in intelligent systems. While this reported ontology is initial, and still conceptual, we claim it is useful to advance on an integrated view of service systems, which at present, given the multiple and disparate literatures, is fragmented and disperse. Such integration is realized through a Systems Approach, and its design is guided by a conceptual design research method.

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Vorheriges Kapitel Service Systems Modeling: Concepts, Formalized Meta-Model and Technical Concretion
Nächstes Kapitel A Framework that Situates Technology Research Within the Field of Service Science
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Metadaten
Titel
Onto-ServSys: A Service System Ontology
verfasst von
Manuel Mora
Mahesh Raisinghani
Ovsei Gelman
Miguel Angel Sicilia
Copyright-Jahr
2011
Verlag
Springer US
Buch
The Science of Service Systems

Print ISBN: 978-1-4419-8269-8

Electronic ISBN: 978-1-4419-8270-4

Copyright-Jahr: 2011

DOI
https://doi.org/10.1007/978-1-4419-8270-4_9