Non-motorized transportation (NMT), such as walking, cycling, skateboarding, rollerblading, and non-motorized scooters, provides various advantages for urban development, including environmental sustainability, improved health, and cost reduction. In light of the increasing global CO2 emissions, especially from the transportation sector, the role of NMT in addressing climate change is becoming increasingly crucial. Focusing on Kochi, Kerala, an influential commercial center known for its cultural and economic significance, this study evaluates the current pedestrian infrastructure, identifies shortcomings, and provides recommendations for improvements. The selection of the study site in Kochi was based on diverse criteria, such as pedestrian accident rates, land use diversity, and the presence of key landmarks. Data collection methods included road inventories, pedestrian satisfaction surveys, volume counts, and user surveys. The findings revealed notable encroachments and connectivity issues that impact pedestrian satisfaction. The Walkability Score and Quality of Service assessments indicated average satisfaction levels. Space syntax analysis uncovered strong connectivity in specific areas but poor integration and accessibility. Additionally, pedestrian directedness analysis identified variations in pedestrian service coverage area based on the existing network and the actual service coverage area based on actual travel times, including delays. Overall, this study highlights critical areas requiring intervention and presents strategic recommendations to enhance pedestrian infrastructure. By addressing these issues, the study aims to create safer, more efficient urban environments that prioritize non-motorized transportation and improve the overall liveability of the city.