2011 | OriginalPaper | Buchkapitel
Performance Measurement Framework with Formal Indicator Definitions
verfasst von : Aivars Niedritis, Laila Niedrite, Natalija Kozmina
Erschienen in: Perspectives in Business Informatics Research
Verlag: Springer Berlin Heidelberg
Aktivieren Sie unsere intelligente Suche um passende Fachinhalte oder Patente zu finden.
Wählen Sie Textabschnitte aus um mit Künstlicher Intelligenz passenden Patente zu finden. powered by
Markieren Sie Textabschnitte, um KI-gestützt weitere passende Inhalte zu finden. powered by
Definition of appropriate measures of organization’s performance should be conducted in a systematic way. In this paper the performance measurement and indicators are discussed not only from the side of management models, but also from the point of view of measurement theories to find out appropriate definitions. In our work we propose a formal specification of indicators. The principles of indicator reformulation from free form indicators to formal requirements are formulated and applied in several examples from performance measures database. The formally defined indicators could be used in the proposed performance measurement framework that covers five-step indicator lifecycle.