We are now moving on to look at soft systems methodology in detail. This particular chapter deals with the first part of any learning process, the initial finding out phase. In order to learn, we must enquire and this means analyzing the situation as it stands. This is probably the most demanding part of any learning process. It is here that what is informative, and what is not, is continually being negotiated between individuals in that situation. It is where relevant information is constructed so that the situation can be appreciated. This chapter deals with ways in which this can be achieved within the framework of the methodology.
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- Problem situations
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