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2013 | OriginalPaper | Buchkapitel

Project Nemmadi: The Bytes and Bites of E-Governance in Karnataka, India

verfasst von : Madhuchhanda Das Aundhe, Ramesh Narasimhan

Erschienen in: Driving the Economy through Innovation and Entrepreneurship

Verlag: Springer India

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Abstract

This case documents the challenges involved in adoption of Nemmadi, an e-governance project initiated in 2004 by the government of Karnataka. Nemmadi was conceived to deliver services to rural citizens across 800 hoblis in the state. This was the first large-scale workflow-based e-governance project using a public-private partnership (PPP) model to deliver 38 services. Nemmadi had received bouquets and brickbats. Mr. Naveen, the new principal secretary, had to assess the success of Nemmadi and do what he could to transform Nemmadi into a truly village-level Citizen Service Center (CSC) paving the way for an e-governance revolution.

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Vorheriges Kapitel Compartmentalization of E-Governance Practices

Nächstes Kapitel An Empirical Investigation into the Extent of Green IT Practices in Sri Lanka’s Data Centers: A Case Study Approach

Means ‘peace of mind’ in Kannada, the language spoken by the majority in the state of Karnataka.

Deccan Herald, Bangalore, 30 August 2009.

NeGP is the National e-Governance Plan unveiled by the Government of India in 2006, which has, since then, been guiding the formulation and implementation of the e-Governance projects by various state governments.

Details of the e-governance strategy for Karnataka can be accessed at http://www.bangaloreit.com/, accessed on 15 December 2009.

Refers to information, interactions, transactions, etc., between the government and citizens.

Rights and tenancy certificates pertain to land ownership and play a vital role in the life of farmers, for security of tenure, seeking crop loans, and bail in crime cases. This also helps Revenue Administration and the private industry in agribusiness in planning.

Telecentre is a kiosk where the citizen interface takes place—from the application for a service to its final delivery kiosks where citizens-related services are rendered.

Cluster of 3–5 villages.

Rural digital services is a generic term applied to any electronic service delivered to citizens in the rural areas.

Subdivision of a revenue district in a state.

Tahsildars are government functionaries in charge of tahsil or taluk which is the lowest unit of administration in a state.

‘Moving to a particular login’ refers to authorizing the concerned person for further processing in the system.

Divisional commissioners are government functionaries who are responsible for the revenue administration of two or more districts.

N-Logue was an organization set up by a professor and his team from IIT, Chennai (a premier engineering college in India), which used WLL technology to deliver telemedicine services.

Wireless in local loop (WILL) is a telecommunication technology developed and patented by Prof. Jhunjunwala in IIT, Chennai. This technology is expected to be cost-effective and hence appropriate for application in rural India.

A very small aperture terminal (VSAT) is a two-way satellite ground station equipped with a dish antenna and is used to provide internet connectivity.

Firm or permanent roofing, as against roofs of straw and leaves found on huts in villages.

STPI—Software Technology Parks of India (STPI)—is a society set up by the Ministry of Communication and Information Technology, Government of India in 1991, with the objective of encouraging, promoting, and boosting the software exports from India. Karnataka State Electronics Development Corporation Limited (KEONICS) is in existence since 1976 with the main objective of promoting electronics industries in Karnataka.

National Silver Award for e-Governance, 2007–2008; Microsoft Award for e-Governance, 2007; Government Technology Award for e-Governance 2007; Microsoft e-Governance Award—IT for Rural Development, 2007.

Bhatnagar S, Chawla R (2007) Online delivery of land titles to rural farmers in Karnataka. In: Narayan D, Glinskaya E (eds) Ending poverty in South Asia: ideas that work. World Bank Publication, Washington, DC, pp 219–243

Bloomfield P (2006) The challenging business of long-term public-private partnerships: reflections on local experience. Public Adm Rev 66(3):400–411CrossRef

Chauhan R. (2009) National e-governance Plan in India, United Nations University – International Institute for Software Technology, Planning Commission, New Delhi, 2003. UNU-IIST Report No. 414 T

E-governance strategy of Karnataka, from http://www.bangaloreit.com/. Accessed 28 Oct 2009

Information technology annual report, 2007–2008, Government of India, Ministry of Communications & Information Technology, Department of Information and Technology

Kumar R, Best ML (2006) Impact and sustainability of E-Government services in developing countries: lessons learned from Tamil Nadu, India. Inf Soc 22:1–12CrossRef

Kumara HS (2010) ICT driven E-Governance public service delivery mechanism in rural areas: a case of rural digital services (NEMMADI) project in Karnataka, India. J Comput ICT Res 4(2):37–45

Naik G, Basavarajappa KP, Sultana N, Rashmi KK (2010) Public value creation through private partnership: lessons from public service delivery in Karnataka, India. In: Ramesh G et al (eds) Public private partnerships. Routledge, New Delhi, pp 226–265

Oliveira T, Martins MF (2011) Literature review of information technology adoption models at firm level. Electr J Inf Syst Eval 14(1):110–121

National e-governance Plan, from http://india.gov.in/govt/national_egov_plan.php. Accessed 28 Oct 2009

Prakash A, De R (2007a) Enactment of technology structures in ICT4D projects: a study of computerization of land records in India. In: Pacific Asia conference on information systems (PACIS) 2007 proceedings, Association for Information Systems

Prakash A, De R (2007b) Importance of development context in ICT4D projects: a study of computerization of land records in India. Inf Technol People 20(3):262–281CrossRef

Titel: Project Nemmadi: The Bytes and Bites of E-Governance in Karnataka, India
verfasst von: Madhuchhanda Das Aundhe
Ramesh Narasimhan
Verlag: Springer India
Buch: Driving the Economy through Innovation and Entrepreneurship
Print ISBN: 978-81-322-0745-0

Electronic ISBN: 978-81-322-0746-7

Copyright-Jahr: 2013
DOI: https://doi.org/10.1007/978-81-322-0746-7_52

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