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Design team performance is a complex phenomenon that involves person, behavior and environment parameters interacting with and influencing each other over time. In this chapter, we propose a quadratic model for team performance that allows for monitoring, improving, and reflecting on design teams at the individual, interactional and environmental levels. This model is an extension of Bandura’s theory of reciprocal causation and a synthesis of concepts from psychology, semiotics, improvisational theater, evolutionary biology, design thinking and innovation practice. We describe the development of the model based on cases of student behavior from a graduate level design course, and discuss its implications for design practice and design research.
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- Quadratic Model of Reciprocal Causation for Monitoring, Improving, and Reflecting on Design Team Performance
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