Skip to main content

2014 | OriginalPaper | Buchkapitel

10. Recent Developments and Future Outlook

verfasst von : Vithala R. Rao

Erschienen in: Applied Conjoint Analysis

Verlag: Springer Berlin Heidelberg

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The previous chapters described several approaches employed for determining partworths of attributes and tradeoffs among them. The chapters dealt with various methods for both of ratings-based and choice-based conjoint methods. In addition, we described several applications of conjoint methodology to different marketing problems such as product design, product positioning, pricing, market segmentation, and several miscellaneous problems. During the last thirty plus years since these methods were introduced to marketing research, researchers have tackled various problems that are encountered in applying these methods in practice. As Hauser and Rao (2006) have noted, conjoint analysis is alive and well. In fact there have been several developments in the last 5–10 years that place this methodology as one of the most vibrant techniques in marketing research.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Fußnoten
1
See also Raghavarao and Wiley (2009).
 
2
This material is based on Ding et al. (2009).
 
3
For expensive products, a lottery mechanism may be used to determine which participant will end up receiving the final product and cash.
 
4
Specifically, the probability that the i-th subject chooses the k-th alternative from the j-th choice set is given by
$$ p_{ij}^k=\frac{{\exp \left\{ {\beta_i^Tx_{ij}^k} \right\}}}{{\sum\limits_l {\exp \left\{ {\beta_i^Tx_{ij}^l} \right\}} }} $$
where \( x_{ij}^k \) describes the k-th alternative evaluated by the i-th subject from the j-th choice set, and βi is a vector of partworths for the i-th subject. They assume a hierarchical shrinkage specification for the individual partworths, where a priori, \( {\beta_i}\sim N\left( {{\beta},\Lambda } \right) \).
 
5
The hand strength is determined in a manner similar to that of the poker. The authors consider six types of hands. The weakest hand will be a pair, with two cards having the same level on an attribute and the strongest hand having all three cards have the same level on two attributes (called double flush). Probabilities of hand strength are computed from a random set of cards (possibly four) drawn without replacement. These probabilities are used to determine the probability of winning with each hand against the computer.
 
6
This method is part of the Sawtooth Software under the name MAXDiff. It offers several features such as the MAXDiff Experimental Designer for developing questions and MAXDiff Analyzer for analyzing the data collected.
 
7
A recent paper (Miller et al. 2011) compares four separate measures for measuring willing-to-pay for an attribute. The main result in this paper is that incentive-aligned methods pass statistical and decision-oriented tests.
 
8
These measures are obtained as compensating variation in price for a change in the attribute levels so as to keep the utility the same. For a utility function U(A, P) = a0 +a1XA1 + a2XA2 + a3XA3 – bP, for one attribute, A with four levels, A1, A2, A3, and A4 (coded as dummy variables XA1, XA2, XA3) and price (P), the willingness-to-pay for a change in attribute level from A2 to A1 will be (a2-a1)/b.
 
9
In this model for the pre-influence stage, the individual i’s utility for the j-th profile for the p-th choice set in the first stage (pre-influence) is specified as: \( U_{ijp}^I={X_{jp }}\beta_i^I+\varepsilon_{ijp}^I \) where \( {X_{jp }} \) is the K-dimensional vector of attributes (suitably coded and including brand dummy variables) for profile p (p = 1, …, P) in choice set j (j = 1, …, J); \( \beta_i^I \) is the K-dimensional vector of initial attribute importance weights of individual i; and \( \varepsilon_{ijp}^I \) follows an IID standard normal distribution. Each choice set contains P profiles. Under the assumption that the individual chooses one out of P profiles by maximizing one’s utility, i.e. \( Y_{ijp}^I=1 \) if \( U_{ijp}^I=\max [U_{ij1}^I,..,U_{ijP}^I] \); otherwise \( Y_{ijp}^I=0 \), where \( Y_{ijp}^I \) is the choice in the first stage, the implied choice model will be the multinomial probit model. The model is similar for the post-influence stage.
 
10
There is growing evidence in the behavioral research that consumers construct preferences when the need arises via context-sensitive processes (Bettman et al. 1998; Simonson 2005).
 
11
Research in this theme is limited. But, see Cooke et al. (2004), Kivetz et al. (2004), Srinivasan and Park (1997) for some work in this area.
 
12
This section draws from Rao (2008).
 
13
The adaptive conjoint analysis (ACA) approach involves presenting two profiles that are as nearly equal as possible in estimated utility measured on a metric scale and developing new pairs of profiles sequentially as a respondent provides response to previous questions. There has been considerable amount of research on this approach. In a recent paper, Hauser and Toubia (2005) found that the result of the metric utility balance used in ACA leads to partworth estimates to be biased due to endogeneity. The authors also found that these biases are of the order of response errors and suggest alternatives to metric utility balance to deal with this issue. See also, Liu, Otter, and Allenby (2007) who suggest using the likelihood principle in estimation to deal with the endogeneity bias in general.
 
14
A study that looks at the dynamics of partworths during the data collection process for conjoint data is due to Liechty et al. (2005).
 
15
Eric Bradlow (2005) presents a wish list for conjoint analysis such as within task learning/variation, embedded prices, massive number of attributes, non-compensatory decision rules, Integration of conjoint data with other sources, experimental design (from education literature), getting the right attributes and levels, mix and match, and product-bundle conjoint. There is a considerable overlap between this list and mine described below. Recently, Agarwal et al. (2012) have developed a review of the current state of conjoint research.
 
Literatur
Zurück zum Zitat Agarwal, J., Malhotra, N. K., DeSarbo, W. S., & Rao, V. R. (2013). A contemporary review of the research in conjoint analysis: Recent developments and potential directions for future research. Working paper. Agarwal, J., Malhotra, N. K., DeSarbo, W. S., & Rao, V. R. (2013). A contemporary review of the research in conjoint analysis: Recent developments and potential directions for future research. Working paper.
Zurück zum Zitat Ben-Akiva, M., Morikawa, T., Benjamin, J., Novak, T., Oppewal, H., & Rao, V. (1994). Combining revealed and stated preference data. Marketing Letters, 5(4), 335–350.CrossRef Ben-Akiva, M., Morikawa, T., Benjamin, J., Novak, T., Oppewal, H., & Rao, V. (1994). Combining revealed and stated preference data. Marketing Letters, 5(4), 335–350.CrossRef
Zurück zum Zitat Bettman, J. R., Luce, M. F., & Payne, J. W. (1998). Constructive consumer choice processes. Journal of Consumer Research, 25(3), 187–217.CrossRef Bettman, J. R., Luce, M. F., & Payne, J. W. (1998). Constructive consumer choice processes. Journal of Consumer Research, 25(3), 187–217.CrossRef
Zurück zum Zitat Bettman, J. R., Luce, M. F., & Payne, J. W. (2008). Preference construction and preference stability: Putting the pillow to rest. Journal of Consumer Psychology, 18(3), 170–174.CrossRef Bettman, J. R., Luce, M. F., & Payne, J. W. (2008). Preference construction and preference stability: Putting the pillow to rest. Journal of Consumer Psychology, 18(3), 170–174.CrossRef
Zurück zum Zitat Bradlow, E. T. (2005). Current issues and a “Wish List” for conjoint analysis. Journal Applied Stochastic Models in Business and Industry, 21, 319–323.CrossRef Bradlow, E. T. (2005). Current issues and a “Wish List” for conjoint analysis. Journal Applied Stochastic Models in Business and Industry, 21, 319–323.CrossRef
Zurück zum Zitat Chung, J., & Rao, V. R. (2003). A general choice model for bundles with multiple category products: Application to market segmentation and optimal pricing for bundles. Journal of Marketing Research, 40(2), 115–130.CrossRef Chung, J., & Rao, V. R. (2003). A general choice model for bundles with multiple category products: Application to market segmentation and optimal pricing for bundles. Journal of Marketing Research, 40(2), 115–130.CrossRef
Zurück zum Zitat Cooke, A. D. J., Janiszewski, C., Cunha, M., Jr., Nasco, S. A., & De Wilde, E. (2004). Stimulus context and the formation of consumer ideals. Journal of Consumer Research, 31, 112–124.CrossRef Cooke, A. D. J., Janiszewski, C., Cunha, M., Jr., Nasco, S. A., & De Wilde, E. (2004). Stimulus context and the formation of consumer ideals. Journal of Consumer Research, 31, 112–124.CrossRef
Zurück zum Zitat Deng, X., & Hutchinson, J. W. (2010). Aesthetic self-design: Just do it yourself. Working paper, Wharton School, University of Pennsylvania, Philadelphia. Deng, X., & Hutchinson, J. W. (2010). Aesthetic self-design: Just do it yourself. Working paper, Wharton School, University of Pennsylvania, Philadelphia.
Zurück zum Zitat Ding, M., Park, Y.-H., & Bradlow, E. T. (2009). Barter markets for conjoint analysis. Management Science, 55(6), 1003–1017.CrossRef Ding, M., Park, Y.-H., & Bradlow, E. T. (2009). Barter markets for conjoint analysis. Management Science, 55(6), 1003–1017.CrossRef
Zurück zum Zitat Farquhar, P. H., & Rao, V. R. (1976). A balance model for evaluating subsets of multiattributed items. Management Science, 22, 528–539.CrossRef Farquhar, P. H., & Rao, V. R. (1976). A balance model for evaluating subsets of multiattributed items. Management Science, 22, 528–539.CrossRef
Zurück zum Zitat Finn, A., & Louviere, J. J. (1993). Determining the appropriate response to evidence of public concerns: The case of food safety. Journal of Public Policy and Marketing, 11(1), 12–25. Finn, A., & Louviere, J. J. (1993). Determining the appropriate response to evidence of public concerns: The case of food safety. Journal of Public Policy and Marketing, 11(1), 12–25.
Zurück zum Zitat Franke, N., & Schreier, M. (2010). Why customers value self-designed products: The importance of process effort and enjoyment. Journal of Product Innovation Management, 27, 1020–1031.CrossRef Franke, N., & Schreier, M. (2010). Why customers value self-designed products: The importance of process effort and enjoyment. Journal of Product Innovation Management, 27, 1020–1031.CrossRef
Zurück zum Zitat Gilbride, T. J., & Allenby, G. M. (2004). A choice model with conjunctive, disjunctive, and compensatory screening rules. Marketing Science, 23(2), 391–406.CrossRef Gilbride, T. J., & Allenby, G. M. (2004). A choice model with conjunctive, disjunctive, and compensatory screening rules. Marketing Science, 23(2), 391–406.CrossRef
Zurück zum Zitat Hauser, J. R., & Rao, V. R. (2004). Conjoint analysis, related modeling, and applications. In Y. Wind & P. E. Green (Eds.), Marketing research and modeling: Progress and prospects: A tribute to Paul E. Green. Norwell: Kluwer Academic. Hauser, J. R., & Rao, V. R. (2004). Conjoint analysis, related modeling, and applications. In Y. Wind & P. E. Green (Eds.), Marketing research and modeling: Progress and prospects: A tribute to Paul E. Green. Norwell: Kluwer Academic.
Zurück zum Zitat Hauser, J. R., & Toubia, O. (2005). The impact of utility balance and endogeneity in conjoint analysis. Marketing Science, 24(3), 498–507.CrossRef Hauser, J. R., & Toubia, O. (2005). The impact of utility balance and endogeneity in conjoint analysis. Marketing Science, 24(3), 498–507.CrossRef
Zurück zum Zitat Jedidi, K., & Kohli, R. (2005). Probabilistic subset – conjunctive models for heterogeneous consumers. Journal of Marketing Research, 42(4), 483–494.CrossRef Jedidi, K., & Kohli, R. (2005). Probabilistic subset – conjunctive models for heterogeneous consumers. Journal of Marketing Research, 42(4), 483–494.CrossRef
Zurück zum Zitat Kivetz, R., Netzer, O., & Srinivasan, V. (2004). Alternative models for capturing the compromise effect. Journal of Marketing Research, 41, 237–257.CrossRef Kivetz, R., Netzer, O., & Srinivasan, V. (2004). Alternative models for capturing the compromise effect. Journal of Marketing Research, 41, 237–257.CrossRef
Zurück zum Zitat Kohli, R., & Jedidi, K. (2007). Representation and inference of lexicographic preference models and their variants. Marketing Science, 26(3), 380–399.CrossRef Kohli, R., & Jedidi, K. (2007). Representation and inference of lexicographic preference models and their variants. Marketing Science, 26(3), 380–399.CrossRef
Zurück zum Zitat Liechty, J. C., Ramaswamy, V., & Cohen, S. H. (2001). Choice menus for mass customization: An experimental approach for analyzing customer demand with an application to a web-based information service. Journal of Marketing Research, 38(2), 183–196.CrossRef Liechty, J. C., Ramaswamy, V., & Cohen, S. H. (2001). Choice menus for mass customization: An experimental approach for analyzing customer demand with an application to a web-based information service. Journal of Marketing Research, 38(2), 183–196.CrossRef
Zurück zum Zitat Liechty, J. C., Fong, D. K. H., & DeSarbo, W. (2005). Dynamic models incorporating individual heterogeneity: Utility evolution in conjoint analysis. Marketing Science, 24(2), 285–293.CrossRef Liechty, J. C., Fong, D. K. H., & DeSarbo, W. (2005). Dynamic models incorporating individual heterogeneity: Utility evolution in conjoint analysis. Marketing Science, 24(2), 285–293.CrossRef
Zurück zum Zitat Liu, Q., Otter, T., & Allenby, G. M. (2007). Investigating endogeneity bias in conjoint models. Marketing Science, 26(5), 642–650.CrossRef Liu, Q., Otter, T., & Allenby, G. M. (2007). Investigating endogeneity bias in conjoint models. Marketing Science, 26(5), 642–650.CrossRef
Zurück zum Zitat Louviere, J. J., & Islam, T. (2008). A comparison of importance weights and willingness-to-pay measures derived from choice-based conjoint, constant sum scales and best-worst scaling. Journal of Business Research, 61, 903–911.CrossRef Louviere, J. J., & Islam, T. (2008). A comparison of importance weights and willingness-to-pay measures derived from choice-based conjoint, constant sum scales and best-worst scaling. Journal of Business Research, 61, 903–911.CrossRef
Zurück zum Zitat Marley, A. A. J., & Louviere, J. J. (2005). Some probabilistic models of best, worst, and best-worst choices. Journal of Mathematical Psychology, 49, 464–480.CrossRef Marley, A. A. J., & Louviere, J. J. (2005). Some probabilistic models of best, worst, and best-worst choices. Journal of Mathematical Psychology, 49, 464–480.CrossRef
Zurück zum Zitat Miller, K. M., Hofstetter, R., Krohmer, H., & John Zhang, Z. (2011). How should consumers’ willingness to pay be measured? An empirical comparison of the state-of-the art approaches. Journal of Marketing Research, 48, 172–184.CrossRef Miller, K. M., Hofstetter, R., Krohmer, H., & John Zhang, Z. (2011). How should consumers’ willingness to pay be measured? An empirical comparison of the state-of-the art approaches. Journal of Marketing Research, 48, 172–184.CrossRef
Zurück zum Zitat Morikawa, T., Akiva, M.-B., & Yamada, K. (1991). Forecasting intercity rail ridership using revealed preference and stated preference data. Transportation Research Record, 1328, 30–35. Morikawa, T., Akiva, M.-B., & Yamada, K. (1991). Forecasting intercity rail ridership using revealed preference and stated preference data. Transportation Research Record, 1328, 30–35.
Zurück zum Zitat Narayan, V., Rao, V. R., & Saunders, C. (2011). How peer influence affects attribute preferences: A bayesian updating mechanism. Marketing Science, 30(2), 368–384.CrossRef Narayan, V., Rao, V. R., & Saunders, C. (2011). How peer influence affects attribute preferences: A bayesian updating mechanism. Marketing Science, 30(2), 368–384.CrossRef
Zurück zum Zitat Payne, J. W., Bettman, J. R., & Johnson, E. J. (1993). The adaptive decision maker. Cambridge: Cambridge University Press.CrossRef Payne, J. W., Bettman, J. R., & Johnson, E. J. (1993). The adaptive decision maker. Cambridge: Cambridge University Press.CrossRef
Zurück zum Zitat Raghavarao, D., & Wiley, J. B. (2009). Conjoint measurement with constraints on attribute levels: A mixture–amount model approach. International Statistical Review, 77(2), 167–178.CrossRef Raghavarao, D., & Wiley, J. B. (2009). Conjoint measurement with constraints on attribute levels: A mixture–amount model approach. International Statistical Review, 77(2), 167–178.CrossRef
Zurück zum Zitat Raghavarao, D., Wiley, J. B., & Chitturi, P. (2011). Choice-based conjoint models and designs. Boca Raton: Chapman & Hall/CRC. Raghavarao, D., Wiley, J. B., & Chitturi, P. (2011). Choice-based conjoint models and designs. Boca Raton: Chapman & Hall/CRC.
Zurück zum Zitat Rao, V. R. (2008). Developments in conjoint analysis. In B. Wierenga (Ed.), Handbook of marketing decisions models. New York/London: Springer. Rao, V. R. (2008). Developments in conjoint analysis. In B. Wierenga (Ed.), Handbook of marketing decisions models. New York/London: Springer.
Zurück zum Zitat Simonson, I. (2005). Determinants of customers’ responses to customized offers: Conceptual framework and research propositions. Journal of Marketing, 69, 32–45.CrossRef Simonson, I. (2005). Determinants of customers’ responses to customized offers: Conceptual framework and research propositions. Journal of Marketing, 69, 32–45.CrossRef
Zurück zum Zitat Simonson, I. (2008a). Will I like a “medium” pillow? Another look at constructed and inherent preferences. Journal of Consumer Psychology, 18, 155–169.CrossRef Simonson, I. (2008a). Will I like a “medium” pillow? Another look at constructed and inherent preferences. Journal of Consumer Psychology, 18, 155–169.CrossRef
Zurück zum Zitat Simonson, I. (2008b). Regarding inherent preferences. Journal of Consumer Psychology, 18, 191–196.CrossRef Simonson, I. (2008b). Regarding inherent preferences. Journal of Consumer Psychology, 18, 191–196.CrossRef
Zurück zum Zitat Srinivasan, V., & Park, C. S. (1997). Surprising robustness of the self-explicated approach to customer preference structure measurement. Journal of Marketing Research, 34, 286–291.CrossRef Srinivasan, V., & Park, C. S. (1997). Surprising robustness of the self-explicated approach to customer preference structure measurement. Journal of Marketing Research, 34, 286–291.CrossRef
Zurück zum Zitat Torgersen, W. S. (1958). Theory and methods of scaling. New York: Wiley. Torgersen, W. S. (1958). Theory and methods of scaling. New York: Wiley.
Zurück zum Zitat Toubia, O., de Jong, M. G., Stieger, D., & Füller, J. (2012). Measuring consumer preferences using conjoint poker. Marketing Science, 31, 138–156.CrossRef Toubia, O., de Jong, M. G., Stieger, D., & Füller, J. (2012). Measuring consumer preferences using conjoint poker. Marketing Science, 31, 138–156.CrossRef
Zurück zum Zitat Yee, M., Dahan, E., Hauser, J. R., & Orlin, J. (2007). Greedoid-based noncompensatory inference. Marketing Science, 26(4), 532–549.CrossRef Yee, M., Dahan, E., Hauser, J. R., & Orlin, J. (2007). Greedoid-based noncompensatory inference. Marketing Science, 26(4), 532–549.CrossRef
Metadaten
Titel
Recent Developments and Future Outlook
verfasst von
Vithala R. Rao
Copyright-Jahr
2014
Verlag
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-540-87753-0_10