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2015 | OriginalPaper | Buchkapitel

Removing the Blinkers: What a Process View Learns About G2G Information Systems in Flanders

verfasst von : Lies Van Cauter, Monique Snoeck, Joep Crompvoets

Erschienen in: Electronic Government

Verlag: Springer International Publishing

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Abstract

A major objective of government-to-government (G2G) e-government is information sharing and connecting different islands of information. Various barriers impede this connection. Factor research provides a partial explanation of why so many G2G information systems fail. In this paper we take a broader perspective by applying process research to study eight recurrent problems of Flemish G2G IS in their dynamic context. We test whether Sauer’s needs and support-power analysis framework can provide additional management insights compared to factor based project management. Our results, based on interviews and focus groups, show that process management is better qualified for dealing with the dynamic context and interactions of Flemish G2G IS.

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Vorheriges Kapitel What Is This Thing Called e-Service? Interoperability Challenges in e-Service Modelling
Nächstes Kapitel Makers and Shapers or Users and Choosers Participatory Practices in Digitalization of Public Sector
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Metadaten
Titel
Removing the Blinkers: What a Process View Learns About G2G Information Systems in Flanders
verfasst von
Lies Van Cauter
Monique Snoeck
Joep Crompvoets
Copyright-Jahr
2015
Buch
Electronic Government

Print ISBN: 978-3-319-22478-7

Electronic ISBN: 978-3-319-22479-4

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-22479-4_16