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2019 | OriginalPaper | Buchkapitel

16. Retail Clothing Returns: A Review of Key Issues

verfasst von : Sharon Cullinane, Michael Browne, Elisabeth Karlsson, Yingli Wang

Erschienen in: Contemporary Operations and Logistics

Verlag: Springer International Publishing

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Abstract

Global online shopping has been increasing over the past decade, as new shopping formats, technology and consumer behaviour continuously interact. Return rates in this sector range from around 20–60% depending on specific product characteristics. There is very little literature (particularly of an academic nature) on either the logistics or the environmental consequences of the logistics associated with these returns. This paper addresses this gap by analysing reverse logistics in the clothing industry, the challenges it faces and its environmental consequences and suggests some policy implications.

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Metadaten
Titel
Retail Clothing Returns: A Review of Key Issues
verfasst von
Sharon Cullinane
Michael Browne
Elisabeth Karlsson
Yingli Wang
Copyright-Jahr
2019
Verlag
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-030-14493-7_16