2001 | OriginalPaper | Buchkapitel
Reverse Logistics at IBM: An Illustrative Case
verfasst von : Dr. Moritz Fleischmann
Erschienen in: Quantitative Models for Reverse Logistics
Verlag: Springer Berlin Heidelberg
Enthalten in: Professional Book Archive
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To highlight the importance of Reverse Logistics in today’s business environments and to illustrate emerging issues we discuss an exemplary case in some detail. For this purpose, this chapter considers the Reverse Logistics activities of IBM, one of the major players in the electronics business. At the same time, this sector is one of the most prominent in the recent Reverse Logistics developments. High market volumes, short product life-cycles, and technical feasibility of electronic component reuse due to the absence of ‘wear and tear’, in contrast to mechanical components, result in a vast product recovery potential. Moreover, disposal of electronic equipment is increasingly being restricted in many countries (see e.g. VROM, 2000).