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Erschienen in:
2016 | OriginalPaper | Buchkapitel
Risk for First Responders Due to Cognitive Workload and Communication Loss
verfasst von : Edwin Irwin, Robert Guest, Moin Rahman
Erschienen in: Advances in Safety Management and Human Factors
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Abstract
We investigated the effects of multiple wireless devices on human performance in emergency situations. The objective of the research was to observe in a naturalistic setting the kinds of interpersonal and wireless communication losses experienced by first responders during emergency responses, and to determine both their causes and their effects on human performance and safety. Assessment of the cognitive and physical workload of first responders indicated moderate levels of workload and perceived temporal stress. Although tactical team leaders naturally experience increased workload due to the nature of their roles, radio communications loss did not significantly impact that load. However, it was noted that despite the safety detriments, first responders continued with mission tasks without ensuring an acceptable level of radio communication with cohorts. Recommendations were made to mitigate communications loss, minimize risk, enhance safety, and ensure first responders maintain situation awareness.