22.01.2018 | Catchword
Robo-Advisory
Digitalization and Automation of Financial Advisory
Erschienen in: Business & Information Systems Engineering | Ausgabe 1/2018
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‘Banking is necessary, Banks are not’ is a famous quote from Microsoft founder Bill Gates, which characterizes the wide debate of the increasing digitalization of banking (Alt and Thomas 2016). The first wave of digitalization has changed many aspects of everyday life and existing business models have been challenged and partially replaced (Alt and Thomas 2016; Praeg et al. 2015). The second wave of digitalization has shifted the focus towards smart services based on algorithms and intelligent software to increase the degree of automation. Consequently, the interest of banks and insurances in digital financial advisory services (also referred to as “robo-advisory”) is rising (Praeg et al. 2016, Jung et al. in press). …Anzeige