2006 | OriginalPaper | Buchkapitel
Robust Preference Measurement A Simulation Study of Erroneous and Ambiguous Judgement’s Impact on AHP and Conjoint Analysis
verfasst von : Sören W. Scholz, Martin Meißner, Ralf Wagner
Erschienen in: Operations Research Proceedings 2005
Verlag: Springer Berlin Heidelberg
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Despite the recent methodological progress to unburden respondents in preference analysis the quality of consumers’ judgements is fundamental for marketing research results. Surprisingly, the impact of ambiguous and erroneous judgments given by the respondents is widely neglected in the marketing literature. In this paper we compare the Analytic Hierarchy Process and Conjoint Analysis with respect to the impact of random errors as well as ambiguities in preference statements by means of Monte Carlo simulation studies. Referring to Thurstone’s law of comparative judgements, we demonstrate the superior robustness of the Analytic Hierarchy Process in dealing with these kinds of perturbing effects.